We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. Responsibilities- Responsible for our new call centre in Randburg Johannesburg, South Africa- Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations- Work closely together with the sales organisation to attract...
Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...
Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.
Blue Mercury is the only outsourced call center for dial direct in South Africa, Dial direct is the only insurer who pays daily cashback to clients and gives you 75% of your premium back. No Insurer has any benefits close to this Its an exciting opportunity for any manager as you will be the only person in South Africa with this opportunity, you are allowed to cross sell into any Telesure brand...
Purpose of the Job:The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Objectives:All aspects of overseeing Call Centre Agents:Management of service levels within the...
Are you an experienced and dynamic professional fluent in Amharic and Somali? We're looking for a Customer Engagement Consultant to join our team at ikeja, where you'll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you'll be the first point of contact for our customers, guiding them through their entire journey with...
ROLE OVERVIEW The claims administrator is responsible for the accurate processing of claims, within the agreed service level agreement between SALTEB and the fund and meeting production standard. The duties include requesting information and responding to enquiries, ensuring quality assurance on documents and assessing claim legitimacy. Key responsibilities include initiating new claims,...
Deposita a leading cash & payment solutions company, has a vacancy for a Client Liaison Officer based at our Head Office in Midrand, Gauteng reporting to the National Customer Support Manager. Primary responsibility is to ensure effective communication and coordination between the company and its clients regarding the use and maintenance of cash management devices. You are responsible for...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...
Role purpose:The purpose of this role is to conduct day to day management of all Telesales outsource Business Partners, in a manner that is in line with excellent service delivery that provides an unmatched experience for Vodacom CustomersYou will be responsible for identifying retention improvement opportunities by developing a deep understanding of customer behavior.You will develop data-driven...
Company Description PurposeExecute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short- and long-term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and...
At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional to join our dynamic team as a Snr Manager Tele-Salesto join our dynamic team of #Changemakers.Purpose of the Job:To manage and...
Company Description: About Deloitte Africa Consulting Services Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our professionals help clients identify and...
Who are we?- Minimum Qualification Required- Grade 12/Standard 10/NQF 4- RE 5 and Relevant FAIS Fit and proper or more than 2 years under supervision period left- Minimum Experience- At least 2 years of experience in call center STI personal lines- Personal lines retention experience will be advantageous- Deliverables include, but will not be limited to- Compliance with the Quality Assurance...
We are looking for Native Spanish Sales Agents from Colombia, Argentina and Venezuela Our client in the wellnessârelated E-Commerce sectoris looking for Call Center Agents to support the expansion of their customer base and sales operations. We are looking for a professional who can work according to the companys sales requirements and contribute to achieving sales targets. This role includes...
Are you an experienced and dynamic professional fluent in Amharic and Somali? We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...
The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...