call centre operator jobs in Gauteng

A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR. Job Summary - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. -...

The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrolments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and contributing to recruitment targets. This...

A leading technology firm is seeking a Call Centre Administrator to join their Customer Experience Department in Johannesburg. This role is focused on ensuring the efficient operation of the Call Centre and responsibilities include managing the courier process, handling vendor payments, and organizing communication. The ideal candidate should have a matric and a certificate in administration or...

Monthly Cost To Company (Market related) The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrollments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and...

A leading legal services provider in Randburg seeks an experienced Operations Manager to oversee daily call centre operations and drive performance. The role involves setting KPIs, managing staff recruitment and training, and ensuring compliance with legal standards. The ideal candidate should have 3 to 5 years of call centre experience and strong leadership skills. Excellent communication and...

About the job Call Centre Operator - Logistics Call Centre Operator (Logistics) - Full-Time, Permanent Are you a detail-driven problem solver with a passion for logistics and real-time operations? Our 24/7/365 logistics call centre is looking for a Call Centre Operator who thrives in high-pressure environments and can juggle multiple tasks with confidence and calm. Job duties: As a key...

Company Overview Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. Job Summary As a Call Centre Operator, you will be responsible for handling incoming and outgoing calls from customers and providing them with efficient and effective solutions. You will also be responsible for maintaining customer satisfaction and building strong...

A logistics support company in Johannesburg is seeking a proactive Call Centre Administrator to oversee administrative tasks within their Customer Experience Department. Key responsibilities include managing the courier process, ensuring quality control, and handling documentation. Candidates should have a certificate in administration or secretarial, be proficient in Microsoft Excel, PowerPoint,...

A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR Job Summary: (not limited to) - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of...

Responsibilities: - Responsible for a portion of our call centre operations in Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely together with the sales organisation to on-board new clients - Work closely together with Operations Directors to further develop processes,...

Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns. Responding efficiently and accurately to calls received. Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. Constant follow up and feedback on all calls received. Utilising software, databases, and relevant tools appropriately to ensure...

Job Purpose Monitoring the daily functions within the departments to ensure that agreed SLA and daily targets is being adhered to and maintain the relationships between the clients and the business. - Monitor and encourage staff by tracking daily progress. - Building strong relations internally and externally. - Dealing with escalations to ensure they are concluded. - Attending monthly client...

A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...

ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...

A leading recruitment agency in Johannesburg is seeking a Data Analyst to enhance its collections team's performance through data-driven insights. The ideal candidate will have a Diploma or Degree in Data Analytics and 2–3 years of relevant experience. Responsibilities include analyzing debtor behavior, monitoring agent performance, and providing actionable insights to improve recovery rates....

A leading recruitment agency in South Africa is seeking a Call Centre Manager to oversee high-performance operations and enhance inbound and outbound CRM support. The ideal candidate will have over 5 years of experience in call center management, strong people management skills, and knowledge of CRM and ERP systems. This role focuses on maintaining exceptional service delivery, implementing...

Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth coordination of shipments and deliveries. You will be the first point of contact for clients, providing professional support and maintaining high service standards. Key Responsibilities - Customer...

Job Location: Johannesburg, Gauteng, South Africa Application Deadline: February 13, 2026 - A dynamic call centre is looking for a Data Analyst to support its collections team through data-driven insights and performance tracking. This is a key role for someone with strong analytical skills, technical proficiency, and a practical understanding of collections or call centre environments. - You’ll...

About the job Call Centre Process Analyst Call Centre Process Analyst - 6-MonthContract Technical Skills - Analytical Skills: Ability to analyze data and identify trends to improve processes and performance. - Technical Proficiency: Familiarity with call center software like Office 365 and Excel for data management and reporting. - Communication Skills: Strong verbal and written communication...

Job Purpose Monitoring the daily functions within the departments to ensure that agreed SLA and daily targets is being adhered to and maintain the relationships between the clients and the business. - Monitor and encourage staff by tracking daily progress. - Building strong relations internally and externally. - Dealing with escalations to ensure they are concluded. - Attending monthly client...