Call Centre Team Manager jobs in Midrand

Role Purpose Manage and motivate the team in order to deliver an excellent client experience and support the achievement of sales targets. Requirements - Matric (grade 12) certificate (essential). - NQF level 5 qualification approved by FSCA or equivalent relevant qualification (essential). - Diploma in Business Management and or equivalent relevant qualification (essential). - 2 years in a...

Deposita a leading cash & payment solutions company, has a vacancy for a Call Centre Consultant based at our Head Office in Midrand, Gauteng reporting to the Call Centre Team Leader. This role is responsible for handling client inquiries, logging job cards, ensuring adherence to service level agreements (SLAs), monitoring systems, and compiling client reports. Reporting directly to the Call...

Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...

Virtual Call Center Agent (Lead & Life Generation) Location: Fully Remote Role Type: Performance-Based Sales / Lead Generation About the Role We are seeking motivated, bilingual Virtual Call Center Agents to join our growing remote team. In this role, you will be responsible for lead generation and life insurance generation, engaging with potential clients to create high-quality opportunities...

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre Role Purpose To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and coaching. Responsibilities: - Running and...

Introduction- Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

To ensure that staff utilise automated point of sale system to its full potential.- To oversee and monitor document processing with the Logistics Staff.- Authorise the release of amended stock transfers.- Review status of transfers per depot and speed of response.- Monitor the frequency of depot request amendments and report thereon.- Oversee control of 3rd party supplier consignment stock.-...

Detail:Main functions of the Job: Perform regular equipment inspections to identify and address potential issues proactively.Oversee 3 yearly electrical maintenance shutdown to ensure time efficiency and appropriate level of maintenance at Energy Centre and MV level.Drive the transformation from preventative maintenance to condition-based maintenance.Make recommendations on which electrical...

R 70000 - R 80000 Monthly Basic Salary (Market related, Negotiable) Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and...

Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and supervises teams of employees within the Data Centre. The role is required to...

Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Senior Call Centre Manager Full-time, Permanent Location: Centurion, Gauteng Urgently Required Ready to grow your career and make an impact? Are you a strategic sales leader passionate about results and team success? Do you thrive in a high‑energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We are looking for a Senior...

The Call Centre Manager is responsible for the achievement of clearly defined standards by ensuring that all client contact points within the sphere of the contact center have the necessary competencies, tools and other resources to achieve these standards.Responsibilities:- Consistent achievement of the contact centre of internal and external client service as defined from time to time by the...

Overall Purpose of the job: To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations. Minimum qualifications and...

Listing reference: track_001418 Listing status: Online Apply by: 30 June 2025 Position summary Job category: Telecommunication and Mobile Systems Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a talented and experienced Operator: National Emergency Control Centre operator to facilitate and coordinate the reporting of...

Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...

One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.We give...

Who are we?- Minimum Qualification Required- Grade 12/Standard 10/NQF 4- Minimum Experience- Minimum 5 years short term insurance experience- Minimum 3 years Claims experience- Supervisory/Management experience- Solid understanding of claims procedures- Competencies Required- Grade 12/Standard 10/NQF 4- Must be highly proficient in dealing with clients at all levels- Comprehensive knowledge of...