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ENVIRONMENT: A dynamic Joburg-based Business Process Outsourcer seeks a forward-thinking Senior SQL Developer who sees AI not as a threat but as a powerful productivity enhancer. That leveraging tools like ChatGPT, Claude, or others to automate routine code writing, reduces boilerplate in turn means more focus on higher-value, business-critical logic. Forming part of the Operational Development...
Objective of the Role: The purpose of the role is to work collaboratively within your team and across other teams in the business to deliver exceptional customer experiences. Key Responsibilities: - To work with the proposition, operations, change and development teams to assist in solving business and system issues and designing business solutions to deliver superior customer experiences and...
Our client in the Global Business Services industry is currently looking for an SQL & .Net Developer, in Randburg. Responsibilities: Solve business problems alone and as part of the team by applying good reasoning and logic to use one or more of the following technologies: ASP.NET, C#, Web services, Web APIs, and SQL programming. ML.Net would be an advantage and part of the role moving forward....
Objective of the Role: The purpose of the role is to work collaboratively within your team and across other teams in the business to deliver exceptional customer experiences. Â Key Responsibilities: Â To work with the proposition, operations, change and development teams to assist in solving business and system issues and designing business solutions to deliver superior customer experiences and a...
Job Description As a Software Engineer, you will develop web interfaces and backend systems, troubleshoot and fix bugs and participate in testing to ensure high-quality software delivery. Youll collaborate with your team in an agile environment and have opportunities to contribute to architecture, mentoring and innovation based on your experience level. This is a flexible role with primarily...
Region: Randburg Department: IT Infrastructure Position: SQL Database Administrator Requirements: The SQL Database Administrator influences the technology strategy by aligning technical expertise and business needs to enhance IT service delivery. Proactively identify emerging technologies that will advance and secure the business. Coordinate and review IT projects in order to ensure they are...
Listing reference: track_001079 Listing status: Online Position summary:Industry:IT & InternetJob category:Database AdministrationLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description:KEY DUTIES AND RESPONSIBILITES:Databases- o Owns, tracks and resolves database related incidents and requests.- o Exemplify the desired culture and philosophies...
Job Title : Outbound SDR (High-Volume Cold Calling | Tech/SaaS) Location : Remote (South Africa preferred) Compensation : - Base Salary: $1,000 – $1,200 USD/month - Uncapped Commission: Up to $800+/month - Top Performer Earnings: $2,500 – $3,000+ monthly About Us We are an AI-powered sales consulting firm that blends enterprise-grade sales rigor with modern outbound tools. We design and...
About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...
Hospital Risk ManagerPOSITIONS Managed HealthcareDIVISION Hospital Benefit ManagementDEPARTMENT To plan, direct, coordinate, and supervise the delivery of day to day operational activities of the hospital utilization department - to ensure access to healthcare facilities that is cost effective and appropriate for continuous improvement of the Scheme’s member benefits. To ensure cost effective,...
Job description:Marketing / upselling of products and services to both existing and prospective clients. Ensure that telephonic requests received within the Digital Division are handled efficiently. Ensure that all leads are actioned within agreed service levels and lead to contract conversion targets achieved. Manages all activities and the daily running of the Digital Team. Increase...
We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre Role Purpose To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and coaching. Responsibilities: - Running and...
Job Description:1. JOB SUMMARYThe purpose of the job is to ensure the delivery of great quality sales calls whilst ensuring that performance on all campaigns is maximized and that the Clients objectives are met as required. The incumbent(s) will need to manage and lead the activities of the Senior Sales Leaders in order to make certain that they consistently achieve and exceed the targets of...
Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions,...
Join Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide. As we continue to expand and innovate, we invite passionate professionals to become part of our...
Job Classification- Job Family- SALES AND SERVICES- Career Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical- FAIS Affected Job Purpose- To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Responsibilities: - Conduct a Welcome Call to newly acquired...
Role Purpose: Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom.Infinity Services Partner Company is looking for a Call Centre Team Leader to lead a group of customer resolution experts to ensure end to end customer resolution and drive sales through service. These team leaders will coach/ guide and motivate the team to...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...
Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector. Duties and responsibilities: - Lead, develop, motivate, operational teams - Manage the...