RESPONSIBILITIES Claims Data Collection & Analysis Ask questions, collect data from a variety of sources, analyse information and investigate claim. Ensure that the client policy is valid through the appropriate due diligence (such as listening to the policy sales/retention etc. phone conversation. Medically assess the validity of the claim by applying specialist medical assessing skills...
A leading financial services organization in Johannesburg is looking for a Claims Processing Coach to develop and implement training programs, analyze performance data, and provide coaching to call center consultants. This role requires a Bachelor's degree in a related field and at least 2 years of experience in the financial services industry. Candidates should have strong coaching abilities and...
Reference: JHB000301-CLG-1 Manage the Benefits Investigation and claims processing function, ensuring the provision of professional support services to the surviving dependents/beneficiaries (for informed allocation of benefits) to the correct beneficiaries in compliance with the Fund rules, Section 37C of the Pension Funds Act and related Acts. Ensure the timeous and accurate payment of...
Overview Direct message the job poster from Telesure Investment Holdings (TIH) Provide coaching, guidance, feedback, recommendations and follow up on identified coaching opportunities to call centre consultants and managers. Focus on an end to end basis on service complaints, customer feedback, surveys, SQA, product change/new product alignment training and other best in class call centre...
A leading insurance provider in Johannesburg is hiring a Team Manager for their Claims Contact Centre. This role involves supervising a claims team, ensuring high-quality customer service and effective claims processing. Candidates should have at least 3–5 years of experience within the insurance field and possess strong leadership skills. The company values employee engagement and offers...
A leading transport solutions company is seeking an Administrative Coordinator to manage workshop processes efficiently. This role requires a strong administrative background and attention to detail. You will be responsible for ensuring Warranty and Maintenance claims are submitted correctly and that all related documentation is accurate. The ideal candidate has a Matric or N3 equivalent,...
A leading banking institution seeks a professional to ensure high-quality customer service in claims processing for medical claims. The role requires assessing claims for validity and managing the daily workflow. Candidates must have a strong background in life insurance and medical claims assessing, with at least 5 years of experience. Proficiency in Microsoft Word and Excel is essential. This...
To assume the role of Team Leader and contribute to the effective and efficient functioning of the Branch and business. The incumbent will be responsible for managing operational activities, processes, and systems to ensure the smooth running of Funds, while developing strong relationships with key stakeholders and leading a high-performing team. Responsibilities - Experience Required - Minimum...
A leading specialised insurance provider in Johannesburg seeks a proactive Claims Consultant to join their dynamic team. The role is perfect for graduates wishing to begin their careers in insurance. Key responsibilities include advising policyholders, managing claims processes, and ensuring timely resolutions. Requirements include a completed degree, fluency in English and Afrikaans, and strong...
A leading insurance company in Johannesburg seeks a highly motivated Team Manager to oversee claims staff within the Claims Contact Centre. Responsibilities include leading a team to ensure efficient claims processing and high-quality customer service. The ideal candidate will have experience in call centers and the insurance industry, with demonstrated leadership skills. This role offers the...
A recruitment initiative for youth in Johannesburg is seeking two Warranty Clerks to support workplace experience through the YES initiative. The successful candidates will process warranty claims, maintain quality standards, and ensure compliance with work procedures. Ideal applicants should be South African unemployed youth aged 18 to 34, with a minimum of Grade 12 and a related certificate....
Requisition Details and Talent Acquisition Contact - Job Requisition: 143537 - Closing Date: 16 January 2026 - Cluster: Personal and Private Banking | Nedbank Insurance | Operations |Claims - Please Note: Preference will be given to applicants from Underrepresented Groups Job Purpose To manage and lead a team of claims handlers/administrators in order to facilitate the processing of both...
A recruitment agency is looking for a candidate to manage claims documentation in Johannesburg. This role involves ensuring compliance with established procedures and accurate administration of the claims process, including daily processing of pricing claims and maintaining records in SAP. Candidates should have at least one year of relevant experience in a credit or claims environment. This...
We are seeking a skilled Senior Claims Handler to join our client in the Insurance industry. The ideal candidate will have a strong background in insurance claims processing from registering to payment stage, exceptional communication skills, and a commitment to providing outstanding customer service. Responsibilities - Evaluate insurance claims promptly and accurately, determining coverage and...
A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...
Qualifications - 1 years relevant experience in a credit/claims environment Responsibilities - Receive claims documentation in a compliant and timely manner. - Ensure compliance with established procedures and Company standards to maintain effective administration of the claims process. - Administer all paperwork as per defined procedures. - Maintain timely input to SAP and ensure accurate...
A leading insurance company in South Africa is looking for a Team Manager to oversee a flexible shift team within the Claims Contact Centre. The successful candidate will manage claims processing, ensure high customer service standards, and drive performance metrics. Applicants should have 3-5 years in the insurance industry with at least 2 years in a leadership role. This position is an...
A notable investment firm based in Johannesburg seeks a skilled professional for coaching call center consultants and managers. The role involves enhancing service delivery and customer experience through effective training and feedback. Candidates should have a background in customer service and coaching, with the aim of supporting best practices in a call center environment. Join us to improve...
About the Role Join our dynamic team at a leading specialised insurance provider in Roodepoort! We are looking for a proactive and detail-oriented Claims Consultant. This role is ideal for graduates who are keen to kickstart their careers in insurance, with no prior experience required. Your main focus will be on handling claims efficiently and providing outstanding service to our...
A leading insurance company in Johannesburg is seeking a highly motivated Team Manager for their Claims Contact Centre. The successful candidate will lead a team, ensuring efficient claims processing and maintaining high-quality customer service standards. With a focus on performance management, this role requires a minimum of 3-5 years in the insurance industry and leadership experience. The...