NB: This position is based in Johannesburg (partly Hybrid) We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure...
Job Req 143696 Closing Date 26 January 2026 Location Jabulani FAIS Affected FAIS Affected - Yes Job Purpose Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share. Job Responsibilities Client Engagement: - Respond to client needs by offering the right service and...
IntroductionDisclaimer- As an applicant, please verify the legitimacy of this job advert on our company career page.Role Purpose- Lead and assume operational responsibility for a number of teams within the Client Care Department (Intermediary focused Call centre, focusing on Personal and Commercial product servicing).Requirements**: - Relevant qualification will be highly beneficial - FAIS...
Listing reference: cartr_000474Listing status: Online-Position summary Industry:Telecommunication Services Job category:Service Advisor Location:Rosebank Contract:Permanent EE position:No Introduction- We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are...
Main Purpose Of Job: - Ensure compliance of 100 % by logging and confirming of all calls made to the client and recording of all communication with the client - Communication is to be clear, concise and accurate at all times - Explanation of the repair process must be provided to the client - Ensure customers are updated continuously on the repair process of their vehicle. - Communication with...
Job description Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner Relations Team. To provide admin support to ISPs...
Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...
- One of the crucial tasks in the real estate industry is to identify the key selling points of a property. This involves thoroughly analyzing the property's features, amenities, and location to determine what makes it stand out from other properties on the market. By identifying these unique selling points, real estate agents can effectively market the property to potential buyers and increase...
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints Roles- Offering assistance to customers to ensure they find the right product/service.- Investigating and solving customer problems; some are rather easy, but you will occasionally face a...
Location: JohannesburgJob Type: Fixed-Term, InternshipAbout the JobThe individual in this role is required to assist eMedia customers across multiple platforms with inquiries related to our product offerings, including but not limited to Openview, e.tv, and eVOD. This internship provides the opportunity to gain hands-on experience in a dynamic customer service environment, develop interpersonal...
Purpose of the job:The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service Level Agreements and procedures and proactively driving an excellent customer experience in the claimshandling process. Contribute towards ensuring the company achieves its objectives of...
Customer Service ~ InsuranceJHB North*:Customer Care Specialist - Illovo** 12 Month Fixed term Purpose The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with the Service Level Agreements and procedures and proactively driving an excellent customer experience in the...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...
Job Title: Care Manager Employment Type: Full-time, permanent Location: Boksburg, Gauteng Summary of Job: To set and maintain the standards of general care and nursing care; to monitor and control the delivery of care, in accordance with company standards. To determine the changing needs of residents and ensure the design of appropriate interventions. To ensure compliance with the South...
Reporting to: Senior Specialist Clinical Management Location: On-site at the Head Office, Pretoria Our client, a registered managed care organisation (MCO) that is specialising in providing customised integrated health risk and clinical management services to medical schemes, are looking for a Diabetes Care and Education Specialist. Purpose of the position:The diabetes care and education...
A well known, Leader in Skin Cosmetics is recruiting for qualified skin care therapist with sales/business development experience and an excellent sales track record. The Brand Consultant is required to accomplish sales and business objectives through developing strong relationships with clients; growing allocated geographical areas by way of prospecting and growing new business, whilst...
Listing reference: cartr_000557Listing status: Online-Position summary Industry:Telecommunication Services Job category:Service Advisor Location:Johannesburg Contract:Permanent EE position:No Introduction- We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are...
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...
Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...