Job Overview:Responsibilities: - Manage the delivery of complex projects, ensuring they are delivered on time, within budget, and to the client's satisfaction - Build and maintain strong relationships with key clients and stakeholders - Define project scopes, goals, and deliverables in collaboration with key stakeholders - Create and maintain project plans, timelines, and budgets, ensuring they...
Requirements: - Bachelor's degree in business, engineering, or related eld (MBA or equivalent is advantageous) - 8+ years of experience in project management, preferably in a client-facing role - Experience managing complex projects with multiple stakeholders and cross-functional teams. - Strong leadership and team management skills - Excellent communication and interpersonal skills, with the...
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant...
Introduction A leading telecommunications company is looking for a GSOC (Global Service Operation Centre) Client Service Delivery Agent who will be responsible for coordinating International Customer inquiries by phone or email and addressing these Customer complaints. This individual needs to possess strong communication skills, empathy, problem solving abilities and have the capacity to adapt...
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
Academic Delivery Manager – Durban, KZN Our client, a reputable higher education institution, is seeking an experienced Academic Delivery Manager to ensure academic excellence, drive quality at source, and lead key academic deliverables across programmes. Key Responsibilities: Oversee timely delivery of assessments, lesson plans, and teaching materials Ensure academic quality and compliance...
Our client is a leading financial services and investment management organisation with a strong footprint across Africa and selected global markets. The business is highly regarded for its focus on innovation, digital transformation, and the delivery of secure, scalable technology solutions within a regulated environment. Technology is a key enabler of the organisations strategy, supporting...
Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...
One of our clients who specialise in offering end to end business solutions within technology, BBBEE and compliance, is seeking an experienced service delivery / project roll-out candidate to join the Operations department. This is a very high performance driven environment, we are in need of candidates with a great track record of managing complex service issues and the ability to manage...
Job Description: Education and Certification: - - Bachelor's degree in Information Technology, Computer Science, or a related field is often preferred. - Relevant certifications, such as ITIL (Information Technology Infrastructure Library), Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, and others related to...
Location: Stellenbosch (Hybrid) Industry: Fintech / Payments Experience Level: 5 7 years Company Overview The business operates in the payments and financial services space, enabling high-volume, real-time transactions for merchants across South Africa. The environment is delivery-focused, technically strong, and closely aligned to real-world retail and merchant use cases. The Role This role...
What Youll Do Own delivery across multiple product-driven initiatives Partner closely with Product and Leadership to turn strategy into execution Align teams, priorities, and timelines across the business Identify risks early and drive resolution Communicate clearly and confidently with senior stakeholders What You Bring Solid experience in Project Management within product environments minimum...
We are seeking an experienced Delivery Manager to partner closely with our Technology teams to manage and deliver a defined backlog of technology projects and smaller initiatives. The role is hands-on and execution-focused, with clear accountability for delivery outcomes across multiple workstreams. The primary focus of the role will be on IT Security and Identity & Access Management (IAM)...
An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that...
Ops / Delivery Manager (Creative + Dev) @ The Laboratory The Laboratory is hiring an Ops / Delivery Manager to run day-to-day delivery across designers, devs and freelancers and other talent. This role owns workflow, resourcing, deadlines, and keeping projects moving from brief → production → QA → delivery. Responsibilities - Manage timelines and delivery across multiple client projects -...
Job Title: Service Delivery Manager Job Description Are you a business-savvy, customer-centric, detail-oriented manager looking for your moment to shine? We are seeking a Service Delivery Manager to push, probe, organize, and orchestrate key stakeholders in a business symphony that delivers to client expectations in line with SLA agreements and business requirements. You will take the lead on...
Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...
We are seeking an experienced Tech Delivery Manager to partner closely with the Technology Applications team to manage and deliver a backlog of technology projects and smaller initiatives. This is a hands-on role requiring strong ownership with a clear focus on delivery outcomes in a regulated financial services environment. The successful person will be somewhere between a Project Manager and...
Functieomschrijving Do you want to be part of a great company that has been around for many years? Do you want to make an impact on your clients' businesses and increase your career prospects? Apply for this Client Delivery Manager role! The Client Services - Client Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the...