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Client Experience Manager jobs in Epping
A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...
Business Segment: Personal & Private Banking Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship...
Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...
Responsible for managing, analysing and actioning theplanning of VOC programme Delivering story driven insights Ensuring the relevant action plans are implemented Responsible for the evaluation, design thinking and implementation of journeys Implement and supporting on Quality assurance Contribute to financial controls and planning Matric / Grade 12 Tertiary Qualification - Bachelors...
Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...
A global marketing technology company seeks a Product Manager (Fresh Relevance) to enhance customer experiences across the platform. This role involves overseeing product development, working with engineering and UX teams, and driving improvements to ensure customer satisfaction. Applicants should have experience in product lifecycle management and a passion for usability. Join us to make a...
Introduction The primary responsibility of this position will be the management of the finance and administration functions, reporting to the Financial Director. The Manager will be responsible for overseeing the administrative and financial functions as well as managing the procurement process while looking out for the best interests of the organization. The Manager will provide technical...
A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...
Regional Manager Cape Town - Automotive Industry experience essential Must have at least 5 to 8 year Regional Management experience in the motor | automotive industry Legal requirements: A South African born Citizen with a clean criminal background and a a clean ITC - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: Basic salary is market...
Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...
Cape Town, South Africa | Posted on 01/21/2026 The Client Experience Administrator will process ourindividual and corporate client registrations. They will be responsible for identifying the client’s requirements and supporting first-time clients throughout the sign-up process as well as assisting existing clients with new functionalities, including handling different client queries. They will...
A leading cosmetics distributor in South Africa is seeking a driven Beauty Consultant for a 4-month contract. You will be responsible for driving sales, enhancing the client experience, and managing brand image. The ideal candidate should have a Matric certificate and prior retail and skincare experience. Join a dynamic team to achieve your sales targets and build strong client relationships...
A luxury fashion brand in Cape Town seeks a Team Manager to lead a motivated retail team, focusing on achieving sales targets and delivering exceptional Client experiences. The ideal candidate will have at least 3 years of management experience, strong leadership skills, and a proven ability to develop others. Responsibilities include team coaching, Client relationship management, and operational...
An established industry player in the wedding boutique sector is seeking a dynamic Receptionist/Front of House Administrator to join their vibrant team. This role is pivotal in creating unforgettable experiences for clients, serving as the first point of contact and ensuring exceptional customer service. The ideal candidate will possess outstanding interpersonal skills, a passion for fashion, and...
A leading financial services provider in Cape Town is seeking a Service Consultant to deliver professional service to clients through various channels. This entry-level role requires at least Matric and experience in customer service, with a focus on problem resolution and compliance with service level agreements. Ideal candidates should be proficient in English and have knowledge of the medical...
A leading digital marketing agency in Cape Town is hiring a Customer Service Representative. This full-time position requires a passionate individual to provide exceptional service to clients and maintain their satisfaction. With responsibilities including responding to inquiries and resolving complaints, candidates should possess strong communication skills and a high school diploma. Competitive...
REQUIREMENTS - Grade 12 - Own reliable vehicle essential - 2 4 years experience in a similar sales role - Fluent in English and Afrikaans - Proactive, self-motivated, and comfortable working independently - Previous people-management or supervisory experience - An outgoing confident personality with excellent verbal and written communication skills - Strong sales experience with proven results...
Location: Bellville (Cape Town) / Centurion (Hybrid) Experience: 5–8 years Type: Full-time Role Overview The Client Value Manager (CVM) is the operational and technical link between INOVO and its clients. You will be responsible for ensuring that client needs are accurately captured, translated into actionable solutions, and delivered with excellence. This is a hands-on, detail-oriented role...
This position is pivotal in creating truly exceptional customer interactions. With a focus on genuine care and attention, the role prioritizes customer satisfaction at every stage of the journey, from pre-travel preparations to the adventure itself. These experts craft unforgettable experiences that not only exceed expectations but also leave each guest feeling personally valued and...
A leading financial institution in South Africa seeks a Customer Experience Manager. The role involves overseeing and optimising customer interactions to enhance service quality and strengthen loyalty. Candidates should have 8 to 10 years experience in customer experience roles, strong data analysis capability, and excellent presentation skills. This position focuses on building relationships and...