Client Experience Manager jobs in Gauteng

A financial services group in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role requires 4-5 years in service delivery, effective cost management, and proficiency in client relationship management. Successful candidates will develop strategies for operational efficiency and exceed customer expectations. The position offers full-time...

A leading luxury furniture provider in Johannesburg is seeking a dynamic Showroom Manager. The ideal candidate will have over 5 years of sales experience in a retail showroom and at least 3 years in people management. This role involves managing sales, building customer relationships, and leading a team. Strong knowledge of interior design and luxury products is essential. The position offers a...

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

Client Experience Manager A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & Responsibilities Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual...

Job Location : Johannesburg, Gauteng, South Africa Application Deadline : February 13, 2026 About the role - The Client Experience Executive is a key member of the Carrier Solutions Executive Committee (Exco) and plays a pivotal role in defining, executing, governing, and enhancing the end-to-end client experience within the Carrier Solutions Division of Reflex Solutions. - Working...

An established industry player is seeking a dedicated corporate receptionist to maintain high standards of service and manage front desk operations. This role involves greeting clients, managing calls, and ensuring a professional atmosphere. You will play a key role in delivering exceptional customer experiences while adhering to company policies and procedures. If you thrive in a fast-paced...

A leading travel consultancy in Pretoria is seeking a Travel Consultant to design and sell bespoke travel itineraries. The role includes delivering exceptional client service, achieving sales targets, and providing expert travel advice. Candidates should have strong communication skills, be proficient in reservation systems, and possess a passion for travel. This position offers a monthly salary...

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role involves managing costs, developing strategies for efficiency, and ensuring high levels of customer satisfaction. With 4-5 years of experience in client service delivery and a relevant diploma, the successful candidate will drive profitability while...

A financial services firm in Johannesburg is looking for a Service Recovery Manager. The role involves leading client service teams to ensure exceptional service levels, managing costs effectively, and achieving sales targets. The ideal candidate has a diploma and 4-5 years of client experience. This position offers the opportunity to drive growth and innovation while maintaining excellent client...

A client services provider in Johannesburg is looking for a Service Recovery Manager to lead a team and enhance client service delivery. This role requires expertise in client service management, cost management, and relationship building. Candidates should have a diploma and 4-5 years of experience in service delivery. The position offers a chance to drive operational efficiency and exceed...

A dynamic provider of financial services is seeking a Client Services Specialist to enhance the client experience by overseeing onboarding, relationship management, and reference data maintenance. The ideal candidate will have 3-5 years of experience in a Central Securities Depository environment, strong communication skills, and a focus on client service excellence. This role requires...

A leading financial services group in South Africa is seeking a professional to enhance client experiences and manage budgets within their Private Clients division. The role emphasizes the importance of financial governance and relationship management while driving client retention through tailored, customer-centric solutions. Ideal candidates will demonstrate strong financial analysis and risk...

A luxury retail company in Johannesburg is seeking a Louis Vuitton Host to enhance client experiences and maintain brand standards. The role involves welcoming clients, managing appointments, and providing local recommendations. Candidates should have experience in concierge services or hospitality, excellent communication skills, and the ability to multi-task. Join a prestigious team dedicated...

A leading financial services provider in Pretoria is seeking a professional to build and maintain business relationships with Private Wealth clients. The role involves achieving financial targets, proactively acquiring clients, and managing risks within regulatory frameworks. Candidates should possess a Bachelor’s degree in Business, Commerce, or Management. This position offers an opportunity to...

A leading workplace management solutions provider in Johannesburg is seeking an Events Coordinator to manage and support various events. Responsibilities include coordinating logistics, liaising with service providers, and ensuring excellent client experiences. Ideal candidates should have a Grade 12 qualification and a diploma in Events Management or Hospitality, along with 1-3 years of event...

About the job Client Experience Specialist Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost efficiencies -...

A leading telecommunications company seeks a Client Experience Executive in Johannesburg to drive strategy and governance in the Carrier Solutions Division. This role demands over 10 years of experience in service management and requires exceptional communication and leadership skills. Key responsibilities include leading client experience initiatives, supervising service delivery management, and...

A leading recruitment firm is seeking a Client Experience Specialist in Johannesburg, South Africa. This role involves developing customer experience frameworks, managing operational and cost targets, and resolving customer complaints. The ideal candidate should possess a Diploma or Degree relevant to customer service, alongside 5-7 years of experience, particularly in the financial services...

A leading ICT solutions provider is seeking a Client Experience Executive to enhance client relations and service delivery within the Carrier Solutions Division. This role requires a Bachelor's degree and over 10 years of experience in Service Management or Operations leadership. The ideal candidate will demonstrate strong executive-level influence, exceptional communication skills, and a deep...

Head of Sales & Client Experience Delivery About the job Head of Sales & Client Experience Delivery Senior Manager, reports to the MD of the SME business. Experience is required in leading a sales team, leading managers who have teams under them, and digital client journey management. Responsibilities: - Achieve sales and revenue targets and related KRAs. - Lead and mentor the sales team. -...