Client Experience Manager jobs in Germiston

A financial services group in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role requires 4-5 years in service delivery, effective cost management, and proficiency in client relationship management. Successful candidates will develop strategies for operational efficiency and exceed customer expectations. The position offers full-time...

A leading luxury furniture provider in Johannesburg is seeking a dynamic Showroom Manager. The ideal candidate will have over 5 years of sales experience in a retail showroom and at least 3 years in people management. This role involves managing sales, building customer relationships, and leading a team. Strong knowledge of interior design and luxury products is essential. The position offers a...

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

Client Experience Manager A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & Responsibilities Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual...

A leading recruitment agency seeks an experienced Store Manager in Alberton, South Africa. The ideal candidate will oversee store operations while providing exemplary customer service through effective staff management and product showcasing. Applicants should have at least 5 years of retail management experience, proficiency in MS Office, and strong communication skills. The role demands...

In this role, your primary responsibilities will include: Responsibilities - Deliver post implementation training on our software to both new and existing clients when required - Managing, maintaining, and building existing client relationships - Lead point of contact for all customer account management matters - Providing solutions to new and existing clients - Analysing clients’ systems and...

HR and Finance Administrator The HR and Finance Administrator is a key member of the HR and Finance team, responsible for providing administrative support to both departments. This includes a variety of tasks, such as processing payroll, managing employee benefits, and assisting with financial reporting. Duties & Responsibilities - Process payroll and ensure accurate and timely payment to...

A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience....

Your Purpose... - To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable - To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day -...

A leading retail company seeks an Assistant Store Manager for its Boksburg location. The role involves supporting store operations, maximizing sales through exceptional customer service, and ensuring staff motivation. Ideal candidates will have at least 1 year of retail experience, a Grade 12 qualification, and financial management skills. This is a permanent position offering a competitive...

We are a UK and SA based cloud telecoms business We are looking for talented sales staff to join our dynamic team selling into the UK market. Duties & Responsibilities Tasks will include: - Manage, Retain and Grow revenue in line with SCG’s growth targets against an assigned set of accounts. - Build and execute a contact strategy and plan for each partner based upon their requirements. -...

A dynamic meat retail company is seeking a customer-focused Retail Front-End Supervisor to oversee cashiers and operations. This role involves managing daily front-end activities, ensuring compliance with hygiene and safety standards, and driving customer satisfaction. The ideal candidate should possess solid cash handling experience and have 3-7 years in retail, preferably in meat or FMCG....

A prestigious hotel establishment in Germiston seeks an experienced operations manager to oversee hotel operations. The role involves leading various departments, ensuring compliance with financial objectives, and enhancing guest service. Ideal candidates will have extensive experience in hotel management, exceptional leadership qualities, and a solid understanding of budget dynamics. This...

A leading telecommunications company seeks a Client Experience Executive in Johannesburg to drive strategy and governance in the Carrier Solutions Division. This role demands over 10 years of experience in service management and requires exceptional communication and leadership skills. Key responsibilities include leading client experience initiatives, supervising service delivery management, and...

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role involves managing costs, developing strategies for efficiency, and ensuring high levels of customer satisfaction. With 4-5 years of experience in client service delivery and a relevant diploma, the successful candidate will drive profitability while...

A financial services firm in Johannesburg is looking for a Service Recovery Manager. The role involves leading client service teams to ensure exceptional service levels, managing costs effectively, and achieving sales targets. The ideal candidate has a diploma and 4-5 years of client experience. This position offers the opportunity to drive growth and innovation while maintaining excellent client...

A global software company in South Africa is seeking an enthusiastic and dedicated Account Manager to enhance customer experience. This role involves managing client relationships, delivering training, and ensuring exceptional customer satisfaction. The ideal candidate will have a higher education qualification, at least 5 years of account management experience preferably in software or travel,...

Your Purpose...- The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming...

Job Location : Johannesburg, Gauteng, South Africa Application Deadline : February 13, 2026 About the role - The Client Experience Executive is a key member of the Carrier Solutions Executive Committee (Exco) and plays a pivotal role in defining, executing, governing, and enhancing the end-to-end client experience within the Carrier Solutions Division of Reflex Solutions. - Working...

A leading ICT solutions provider is seeking a Client Experience Executive to enhance client relations and service delivery within the Carrier Solutions Division. This role requires a Bachelor's degree and over 10 years of experience in Service Management or Operations leadership. The ideal candidate will demonstrate strong executive-level influence, exceptional communication skills, and a deep...