Client Experience Manager jobs in Soweto

Job Description: Are you a seasoned recruitment professional looking for a leadership role within a well-established and highly respected Executive Search Firm? MERCS is partnering with a top-tier firm undergoing significant growth, and we are seeking an accomplished Managing Executive/Client Principal to join their dynamic team. About the Firm: With over 30 years of industry excellence, this...

A financial services group in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role requires 4-5 years in service delivery, effective cost management, and proficiency in client relationship management. Successful candidates will develop strategies for operational efficiency and exceed customer expectations. The position offers full-time...

A leading luxury furniture provider in Johannesburg is seeking a dynamic Showroom Manager. The ideal candidate will have over 5 years of sales experience in a retail showroom and at least 3 years in people management. This role involves managing sales, building customer relationships, and leading a team. Strong knowledge of interior design and luxury products is essential. The position offers a...

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

Client Experience Manager A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & Responsibilities Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice. Responsibilities - Contribute to cost efficiencies through responsible utilisation of work related...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

Closing date: 29 January 2026 Job Purpose To design, develop, and deliver high-quality Virtual Reality (VR) experiences that enhance SafetyCloud's learning, training, and compliance solutions. The role combines technical VR development in Unity, creative experience design, client engagement, and project management to ensure world-class immersive learning content. Key ResponsibilitiesVR...

We're looking for a Customer Experience Executive to join the team Our client is a fast-growing women's wellness brand committed to honest nutrition, education, and building a supportive community. As they continue to scale, they're looking for a Customer Experience Executive to play a key role in shaping meaningful, people-first customer journeys. This role goes beyond answering queries — it's...

A leading telecommunications company seeks a Client Experience Executive in Johannesburg to drive strategy and governance in the Carrier Solutions Division. This role demands over 10 years of experience in service management and requires exceptional communication and leadership skills. Key responsibilities include leading client experience initiatives, supervising service delivery management, and...

About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role involves managing costs, developing strategies for efficiency, and ensuring high levels of customer satisfaction. With 4-5 years of experience in client service delivery and a relevant diploma, the successful candidate will drive profitability while...

A financial services firm in Johannesburg is looking for a Service Recovery Manager. The role involves leading client service teams to ensure exceptional service levels, managing costs effectively, and achieving sales targets. The ideal candidate has a diploma and 4-5 years of client experience. This position offers the opportunity to drive growth and innovation while maintaining excellent client...

A client services provider in Johannesburg is looking for a Service Recovery Manager to lead a team and enhance client service delivery. This role requires expertise in client service management, cost management, and relationship building. Candidates should have a diploma and 4-5 years of experience in service delivery. The position offers a chance to drive operational efficiency and exceed...

A dynamic provider of financial services is seeking a Client Services Specialist to enhance the client experience by overseeing onboarding, relationship management, and reference data maintenance. The ideal candidate will have 3-5 years of experience in a Central Securities Depository environment, strong communication skills, and a focus on client service excellence. This role requires...

A luxury retail company in Johannesburg is seeking a Louis Vuitton Host to enhance client experiences and maintain brand standards. The role involves welcoming clients, managing appointments, and providing local recommendations. Candidates should have experience in concierge services or hospitality, excellent communication skills, and the ability to multi-task. Join a prestigious team dedicated...

A leading financial institution in Soweto seeks to deliver an exceptional customer experience by aligning services with client needs. Responsibilities include building strong client relationships, analyzing customer data, and providing tailored financial solutions. Ideal candidates are South African citizens with an NQF 4 qualification, 1-2 years of client services experience, and a willingness...

Job Location : Johannesburg, Gauteng, South Africa Application Deadline : February 13, 2026 About the role - The Client Experience Executive is a key member of the Carrier Solutions Executive Committee (Exco) and plays a pivotal role in defining, executing, governing, and enhancing the end-to-end client experience within the Carrier Solutions Division of Reflex Solutions. - Working...

A leading financial services group in South Africa is seeking a professional to enhance client experiences and manage budgets within their Private Clients division. The role emphasizes the importance of financial governance and relationship management while driving client retention through tailored, customer-centric solutions. Ideal candidates will demonstrate strong financial analysis and risk...

A leading ICT solutions provider is seeking a Client Experience Executive to enhance client relations and service delivery within the Carrier Solutions Division. This role requires a Bachelor's degree and over 10 years of experience in Service Management or Operations leadership. The ideal candidate will demonstrate strong executive-level influence, exceptional communication skills, and a deep...