Client Experience Manager jobs in Stellenbosch

Select how often (in days) to receive an alert: - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively...

Purpose Statement - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

A renowned hotel and guest experience provider in Stellenbosch is looking for a Hotel Duty Manager to enhance guest satisfaction and ensure seamless experiences. This role will coordinate across various departments, manage guest information, and drive innovative engagement initiatives. Ideal candidates should have strong communication skills and experience in guest relations. Join a team...

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

A marketing agency in Stellenbosch is seeking a Brands Account Executive to manage client accounts and ensure smooth execution of marketing campaigns. This role requires 5-7 years of experience in a marketing agency and a diploma or degree in a related field. The ideal candidate will demonstrate strong communication skills, effective multitasking, and the ability to maintain positive client...

A leading family office group in Stellenbosch is seeking a Client Relationship Manager to build long-term relationships with clients and oversee their financial affairs. The ideal candidate will have 8 years of experience in the Finance Services Industry and a relevant professional qualification. Key skills include advanced Excel and project management. Responsibilities involve communication with...

A leading financial institution in Paarl is seeking a Market Manager to manage sales and service in a retail environment. The role involves achieving growth targets, enhancing client engagement, and leading a sales team. Candidates should possess a diploma and have 3-6 years of experience in retail sales, along with 2 years of management experience. The position supports teamwork and effective...

A leading recruitment agency is seeking a UX/UI Designer to apply methodologies that enhance the client's digital solutions. The ideal candidate will have at least two years of experience in interface design for web and mobile platforms, focusing on interaction and visual design. Key responsibilities include collaborating with analysts and architects, maintaining standards, and utilizing tools...

A leading catering company in Stellenbosch is looking for a Cashier to manage transactions and enhance customer experiences. The successful candidate will have a Matric or equivalent, with 2-5 years of catering experience and solid customer service skills. Responsibilities include handling cash registers, issuing receipts, and resolving customer complaints in a fast-paced environment. Join a team...

A prominent fast-food chain is seeking an L&D Coordinator to be the Ambassador and Architect of its Learning & Development team. You'll manage the Learning Management System (LMS) and ensure seamless access to training for over 500 restaurants. Responsibilities include driving user engagement, overseeing administrative functions, designing learning content, and maintaining data integrity. Ideal...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

A leading retail company in Stellenbosch is looking for a dedicated individual to ensure service excellence at the point of sale. The role involves managing operational activities, training shop assistants, and resolving customer queries while maintaining high standards of service. Ideal candidates will have a Grade 12 qualification, relevant retail experience, and possess strong communication...

A luxury spa in Stellenbosch is looking for an experienced SPA RECEPTIONIST / THERAPIST. The ideal candidate will provide excellent customer service, manage bookings, and process transactions. Required qualifications include a National or International Certificate in Beauty Therapy and a minimum of 3 years experience in a professional salon environment. Candidates should be well-groomed,...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

*Purpose Statement * - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

A luxury hotel in Stellenbosch is seeking to hire 2 Concierges to enhance guest experiences. The ideal candidates will provide upscale services, ensuring guest satisfaction throughout their stay. Responsibilities include addressing guest inquiries, coordinating with staff, and promoting amenities. A background in hospitality and CRM management is preferred, along with excellent communication...

Client Relationship Manager The position reports to the Head of Family Office - Stellenbosch but may work for more than one senior executive in the Family Office team and may also be responsible for managing and developing more junior members of the Family Office team. This role involves close and regular interaction with clients and third parties of the Stonehage Fleming Group as well as with...

A consulting firm in Stellenbosch is seeking a skilled UX Designer to create innovative client experience solutions in the financial sector. The ideal candidate will possess at least 2 years of UX experience and strong prototyping skills, alongside a relevant qualification. Responsibilities include designing user-friendly touchpoints, leading a UX team, and ensuring the adherence to UX standards....

A leading South African financial institution is seeking a Client Experience Specialist to enhance service delivery and optimize user experiences. The ideal candidate will have 6 to 10 years of relevant experience in client experience environments, alongside a tertiary qualification in Industrial Engineering or Business Management. Responsibilities include promoting CX standards, conducting...

A leading financial institution in Stellenbosch is seeking an experienced professional to enhance client experience through research and design. The role requires 6 to 10 years of experience in a client experience environment, with a strong understanding of design thinking and CX principles. The ideal candidate will work independently to influence CX standards and design effective client...