- Primary objective is to generate New Business for the Company (both Facultative & Treaty). - You will oversee the facultative business - Ongoing Client Servicing & Entertainment - Assist with client relationships and retention - You will be part of the management Team (Manco) and included in the monthly management meetings, where you will be required to add value to the company and management...
At least 1 + years’ experience in a similar position Client retention and sales administration experience Attention to detail Strong communication and people skills Ability to work in high pressured sales environments Team player Excellent time management, planning and organisational skills Job description:Customers renewals Quotations Billing queries Product queries Address customer...
Company DescriptionYoui is a company within the OUTsurance Holdings Group. Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story.Job Description...
Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Short-term insurance personal lines, minimum 3...
Employer Description Insurance company that provides a range of financial services. Job Description Your duties will encompass: - Accurately identify the origin and reason for policy cancellations (or cancelled policies). - Determine the most appropriate approach of responding to the customer after identifying the cause for the policy cancellation (or potential policy cancellation). - Gain an...
Duties & Responsibilities Job Overview - Setting out targets and assigning clients to team at the beginning of the day. - Training of new team members. - Daily and monthly statistics. - Providing monthly KPI feedback and providing the necessary training, guidance and motivation to all staff and underperformers where necessary. Responsibilities and duties - Set out targets for each employee...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 20, 2026 Purpose of position: - Communicating with clients and managing relationships in order to increase loyalty and retain their business. Responsibilities: - Handling difficult client calls - Retaining clients as part of the King Price royal family - Dealing with client queries and complaints in a competent,...
Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re...
Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re...
Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme),and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business andpeople from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the...
Listing reference: track_001220 Listing status: Online Position summary:Industry:IT & InternetJob category:AdministrationLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Job description: - Roles and Responsibilities: - Compile daily outstanding’s on Business and consumer retentions. - SLA TAT spreadsheet to be completed daily. - Compile and allocate...
Description naResponsible for processing of all cancellation or surrender requests of policies including but not limited to handling inbound and outbound calls. Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets. Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality...
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Conversion and Retention Agents to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Title: Conversion & Retention Agent Locations:Anywhere About the Role:We’re...
Remuneration: R10500.00 Basic Salary incl. benefits (Medical Aid and Provident Fund) plus Commission Purpose Of The Job: Our client a Financial Services Company is looking for an experienced Insurance Retentions Agent to join the team. The Retentions Agent contributes to the organisational goals by conserving policies for the business across all channels and brands through the execution of...
SUMMARY: My Client is in search of a suitably qualified and experienced individual (dynamic and data-driven) to assume the above-mentioned role within their organisation. The successful incumbent will take full ownership of customer retention strategies across multiple African markets. This high-impact leadership role blends strategy, creativity, analytics, and team leadership to drive player...
Our client has an opportunity available for a Retentions Consultants in Budgets. Requirements: - Matric or SAQA accredited- essential. - Regulatory exam 5 would be advantageous. - 1 year sales experience- essential. - 1 year retentions experience- advantageous. Responsibilities: - Provide a quality service to customers while identifying opportunities to secure new business or support...
Who are we?- Minimum Qualification Required- Grade 12/Standard 10/NQF 4- RE 5 and Relevant FAIS Fit and proper or more than 2 years under supervision period left- Minimum Experience- At least 2 years of experience in call center STI personal lines- Personal lines retention experience will be advantageous- Deliverables include, but will not be limited to- Compliance with the Quality Assurance...
Role Purpose:Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom.Infinity Services Partner Company is looking for a Call Centre Trainer - Retentions.The role involves leading a team of agents to deliver outstanding customer service and retain clients through personalised, solution-focused support. It emphasises coaching,...
Key Responsibilities Contact clients who wish to cancel or have missed payments to understand concerns and provide solutions. Use strategic objection handling to retain clients and reduce policy lapses. Manage and follow up on payment arrangements and outstanding premiums in line with compliance requirements. Offer alternative cover, discounts, or payment options to suit client needs. Educate...
Key Responsibilities - Lead the evolution of Client Partners into AI‑enabled strategic advisors through structured 120‑day capability roadmaps - Orchestrate collaboration with Data Sciences to embed predictive models into client journeys and ROI‑driven storytelling - Drive C‑suite engagement, enhancing retention and expansion through continuous insight and sentiment monitoring - Align...