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Client Services Representative jobs in Gauteng
Duties and Responsibilities- Logs and tracks all enquiries and complaints on the system (first line of support).- Handle customer calls and provide accurate and satisfactory answers to queries and concerns the first time (First Call Resolution).- Conducts preliminary investigations.- Liaises with relevant stakeholders to resolve complaints.- Provides customer services to all stakeholders via...
Duties & Responsibilities 1. Client Relations- Ensure the respective clients experience service excellence from the first engagement.- Routine follow-up with clients regarding satisfaction and solution expansion.- Build and maintain client and industry relationships. 2. Administration- Scheduling of Client Interactions aligned with client monetary and strategic priority.- Facilitating...
Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...
We are seeking a friendly, highly skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. To be successful in client services, you should...
A top company in the insurance industry is seeking a Client Services Administrator to start in their Branch administration department in Rustenburg. Purpose To provide professional first line support to clients and sales support Responsibilities- Render client services: updating client personal details, inform clients and update changes to their policy, handle all complaints and enquiries.-...
Sales & Client Services Administrator Location: South Africa (Office-based)Department: SalesReports to: Regional Director - AfricaCompany: Global Water Solutions About Global Water Solutions (GWS):Global Water Solutions is a leading manufacturer of pressure tanks and water enhancement products, dedicated to providing clean, safe, and accessible water worldwide. With a global footprint and...
Gaming:Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Essential Job Functions and Expectations:At regional level and across regions as / when appropriate: - Service-related activities and...
About the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance...
The candidate must have a completed BCom (Honours) (Investment Management) and minimum 3 years client relations experience (assisting Financial Advisors) within an Asset Management / Wealth planning environment. Post Grad in Financial planning is an advantage. Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are...
We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term...
ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Client Services Specialist who will serve as the custodian of the company brand and collaborates with the Head of Client Services to oversee the end-to-end client experience from onboarding and account maintenance to issue resolution and relationship management. This role is responsible for maintaining and...
Job Description: Extensive IT sales experience with emphasis on client service operations, including end-user devices (printing, laptops, desktops) Must have experience with ensuing that sales targets are met Serve as a liaison between the company and their customers Must upsell the company’s services and solutions. Building strong client relationships to maintain existing business and...
, permanent Position: Client Service Officer - Banking We are currently seeking a highly motivated and customer-oriented individual to join our team as a Client Service Officer. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our banking services. You will act as the primary point of contact for...
Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the...
Utilinova (Utility Metering Services) Utilinova is a growing and reliable utility metering service provider based in Gauteng, and we're looking for a motivated Client Services Administrator to join our team. Responsibilities include: Handling customer queries via phone & email Admin of new accounts and terminations Capturing meter data and invoices Assisting with credit control Supporting...
About The Role Location: Midrand Mode of Employment: Permanent Position Title : Service Client Manager REGION EU&AF – COUNTRY SOUTH AFRICA A Snapshot of Your Day Client Manager at Siemens Energy Are you ready to craft the future of energy with an industry leader? As a Client Manager at Siemens Energy, you'll be at the forefront of driving innovation and excellence in our services. You'll work...
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic...
Role Overview: As a Client Service Officer, you will be pivotal in delivering outstanding service across our trading and investment platforms. You will act as a key contact for traders and investors, offering guidance on stock market investments and OST’s offerings. Your role involves managing client queries, trading activities, and cross-selling bank products to enhance client satisfaction. Key...
ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Senior Client Services Specialist who will be the brand custodian for our client. You will collaborate with the Head of Client Services to design, facilitate, and oversee the complete client lifecycle from onboarding and account management to issue resolution and strategic relationship management. This role...
Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...