Looking for CRM and Marketing Operations Manager to optimise customer engagement ecosystem. This strategic role involves managing the core technology platforms (HubSpot and SAP Business One) while also actively executing marketing initiatives to generate leads. You will orchestrate a seamless customer journey, from the first marketing touchpoint through to sales and post-purchase support,...
Qualification - Bachelor’s degree in Marketing, Business, Information Systems, or a related field - Expert-level proficiency with HubSpot, including its Marketing, Sales, and Service Hubs Requirements - Proven experience in a role such as CRM Manager, Marketing Operations Manager, or Marketing Technologist. - Strong, hands-on experience with SAP Business One (SAP B1) and crucially, managing its...
Main Purpose of the Role. To ensure that processes and Routine Maintenance activities (Monitoring, backup, upgrading, patching and so on) of the CRM are done according to schedule to meet SLA. Summary of Responsibilities: Preventative maintenance (installation of service packs, patches, hot fixes, etc.) Fault Resolution - Service Restoration - Escalation to 2nd Level - Record, track, and...
The CRM Agent is responsible for managing and optimizing CRM-related reporting processes. This role involves tracking sales, monitoring lead performance, and generating statistical analyses to support data-driven decision-making. The ideal candidate will collaborate with cross-functional teams to enhance CRM usage and build actionable reports and dashboards to identify trends and...
KEY PERFORMANCE AREAS: Player Engagement and Retention Strategy Player Retention Monitoring, Evaluation and Reporting Develops and implements comprehensive player engagement and retention strategies aligned with overall business objectives Collaborates with Marketing, Acquisition, Product and Customer Support teams to ensure retention initiatives are fully integrated and effectively...
This role will manage the design and maintenance of the CRM/Creator, ensuring that workflows, fields, and automations align with both business and client needs. Key Responsibilities: - Design and maintain CRM structure (fields, modules, workflows). - Translate project needs into layouts and processes. - Build workflow automations. - Support integration projects (API logic, supplier...
Job Purpose: Developing an integrated and targeted communications strategy for CRM, to grow loyalty base, drive sales through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across various internal departments, be responsible for corporate communications targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer...
Qualification Bachelorâs degree in Marketing, Business, Information Systems, or a related field Expert-level proficiency with HubSpot, including its Marketing, Sales, and Service Hubs Requirements Proven experience in a role such as CRM Manager, Marketing Operations Manager, or Marketing Technologist. Strong, hands-on experience with SAP Business One (SAP B1) and crucially, managing its...
- Conduct CRM training both online and/or in person; - Deliver initial and recurrent CRM training to FlySafair employees; - Conduct scenario-based learning using real-life case studies and simulations; - Adapt delivery style to suit different roles and levels of experience; - Assist in the development of annual CRM refresher courses; - Ensure training content aligns with regulatory standards...
Job Description We have an amazing opportunity for a CRM Developer in Johannesburg! We require a candidate with: •Matric •A relevant qualification (Degree or Diploma) within a computing discipline (Computer Science, Information Systems, Information technology) •A Microsoft Dynamics Customer Engagement Certification (2015, 2016 or 365). •Minimum 3 years’ experience working with Microsoft...
We are looking for an experienced Product Owner for our CRM toolset: to lead the strategy, execution and continuous evolution of our CRM ecosystem. You would work at the intersection of business needs, customer experience and technical innovation, driving the evolution of tools that empower our teams to meet the unique needs of our customers and enhance customer engagement. Passion for technology...
We are seeking a highly skilled SAP CRM Functional Consultant to join our team. The ideal candidate will be SAP Certified with a minimum of 4 years of relevant experience in SAP CRM implementation, configuration, and optimization. The role requires expertise in enhancing customer engagement and driving the design and functionality of current CRM systems. Responsibilities and Duties • Implement,...
Job Description An innovative company based in Johannesburg are looking for a Dynamics 365 CRM Solution Lead to join their team! Requirements: •10+ years in software system development •5+ years building solutions on D365 CRM (online) •Strong skills in C#, .Net and JavaScript •Proficient in writing SQL Queries and using D365 query tools and languages •Experience with software development...
Principal Accountabilities • Design, execute and monitor direct marketing promotions, campaigns and interventions • Monitor data quality, segmenting, marketing activities and assessment • Communicate with corporate CRM regarding activities, planning, updating and co-ordinating • Maintain Loyalty Club by executing acquisition strategies to grow base, remarketing strategies to activate base and...
D365 CE / Dynamics CRM Technical Architect NFI170523_1684325274 Job Title: D365 CE / Dynmaics CRM Technical Architect Location: JHB or Cape Town (100% Remote) Within this technical architect position you will be working for a leading Microsoft Gold Partner specialising in consultancy and development within financial and enterprise services. You would be working for an ever growing partner...
Job Number- 71705 Job Type- Permanent Job Title- CRM & Planning Assistant Computer Skills- MS Excel,MS Outlook,MS PowerPoint Industry- Consumer Electronics City- Johannesburg (Incl. Northern Suburbs) Province- Gauteng Key responsibilities for this position include, but are not limited to: - Contact center management - Cost processing. - Monitor of Service KPI - Administration -...
Job Details:Department other Minimum experience Mid-Senior Company primary industry Information Technology and Services Job functional area Information Technology Salary R360 000 - R460 000 per annum Job Title: Sage CRM ConsultantJob Summary: Key Responsibilities:1. Consult with clients to gather and analyze their business requirements, specifically in relation to CRM processes and...
A leading SaaS platform provider is looking for a presales professional,who will work in close collaboration with sales teams to create solutions and drive business closures. Key Responsibilities: - To deliver a high-quality experience to the prospects & customers during engagement, acquisition, and onboarding. - Present and demonstrate end-to-end product capabilities to all required...
Job Description Senior Developer (SQL Server, .Net, CRM) Position is in-office, client is based in Johannesburg. Requirements: •Degree or Diploma in the IT field. •SQL server development experience is a MUST •Minimum of 3-5 years .NET experience •CRM on prem would be advantageous – but if the applicant doesn’t have on prem experience, they must be willing to learn. •Looking for someone...
Senior Dynamics CRM / D365 CE Technical Specialist NFI150523JT_1684165142 Job Title: Senior Dynamics CRM / D365 CE Technical specialist Location: Johannesburg or Cape Town (Remote) Budget: Market related Industry leading and ever growing MS Gold Partner looking for a Senior Dynamics CRM Technical specialist to join the team. Responsibilities within the role: - Participate in all aspects of...