Our client in the online food delivery industry is looking for a Customer Success Manager. As a Customer Success Manager, you will work efficiently with the enterprise restaurant partners to drive results in revenue growth, operational excellence and customer service. The Customer Success Manager will work closely with restaurant partners, the restaurant support team, product, sales, marketing...
Account Manager / Customer Success Manager (Amazon Specialist) Location: Remote (LATAM or South Africa) About the Role We are seeking a highly skilled and proactive Account Manager / Customer Success Manager with deep Amazon expertise to manage client communications and project execution for Amazon launch services. This is a critical role in a fast-paced digital agency, ensuring clients...
Job title: Customer Success Representative/Account Manager Division: WEIR Motion Metrics Location: Johannesburg, South Africa Hybrid Purpose of Role:_ _As a Customer_ _Success _Representative/Account_ Manager_ _at Weir Motion Metrics, you will be focused on ensuring customer satisfaction and retention, as well as uncovering business expansion opportunities inside key accounts. This will be...
EOI - Perth Customer Success Manager, Account Manager CorePlan Berth WA (Hybrid) Account and Relationship Management (Sales) Full time About Us CorePlan is a Perth tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace paper and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital...
Job PurposeWe are seeking a proactive and analytical CIC Manager: Customer Accounts to support financial decision-making through accurate reporting, customer account management, financial control, and process improvement. The role involves managing credit processes, account queries, and ensuring customer satisfaction through efficient service delivery.Key ResponsibilitiesCustomer & Account...
Founding Account Executive & Customer Success (US K12 EdTech) 🌍 Remote (US Timezones) | Full-Time | AI EdTech SaaS Important Prerequisite: This role is not for entry-level candidates. This founding team position requires a proven track record in US K-12 EdTech SaaS sales. Applications without demonstrable experience selling SaaS products directly to US school districts or administrators (e.g.,...
Are you an experienced leader with a passion for customer service and a keen interest in nature? We are looking for a Branch Manager & Customer Relationship Manager to oversee the Sales, Operations, and Accounts functions at our clients Port Elizabeth office, while also managing operations at their East London branch. What Were Looking For: The ideal candidate will have a strong background in...
Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...
ENVIRONMENT: A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across...
Position/Title: Customer Manager Lower Reports Too: Customer Executive Function: Sales Location: Johannesburg Overall Responsibility: Overall responsibility for managing the relationship with key customers, agents and other key stakeholders and in so doing execute successfully against the national and regional business plans with key objective of meeting and or exceeding the sales budget. Main...
About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...
As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy. Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies. You will also oversee all financials related to the Customer Unit. Key Responsibilities: Lead proactive business...
Job Title: Customer Service Manager Location: Cape Town (Head Office) – with travel to Johannesburg as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment, managing both Cape Town and Johannesburg...
Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...
Customer Success Manager (German Speaker) Department: Customer Success Location: Remote (DE based) or in one of our office locations (Lisbon, Breda or Cape Town) Contract Type: Full-time Permanent Language Requirement: Fluent German (native speaker) About RoomRaccoon: RoomRaccoon is a fast-growing hospitality SaaS company building one powerful platform for independent hoteliers on an...
Job Overview - Application Deadline: 3 January 2026 - Job Location: Somerset West, Western Cape - Job Title: Sales Customer Service Manager - Education Level: Diploma - Job Level: Management - Minimum Experience: 5- 7 Years Sales Customer Service Manager – Somerset West. Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming...
Johannesburg-Based | Scale-Up | Full-time Role | Operations Machine | Hiring Manager: Nonsuku Mthimkhulu Jem is on the hunt for a Senior Customer Success Manager based in Johannesburg. This isn't a typical Customer Success role. This is a chance to sit at the heart of one of South Africa's fastest-growing HR tech companies. Jem is a fast-growing HR tech scale-up building tools for frontline...
Role Overview The Customer Service Manager is accountable for leading and optimizing the Customer Support function to enhance the overall player experience across various channels. This role ensures adherence to iGaming regulations, responsible gambling practices, and internal service standards while driving team performance, efficiency, and customer satisfaction. Key...
If you thrive on building long-term client partnerships and driving sales through meaningful engagement, this role offers the perfect blend of relationship management and commercial impact. Join a fast-paced, customer-centric environment where trust, collaboration, and proactive engagement are at the heart of success. As a Customer Manager, you will own a defined customer base and be responsible...