customer experience jobs in Fourways

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

ABOUT THE JOB: JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

Job Profile Summary- The Customer Experience Lead (CEL) is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE)for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer go‑to‑market plans,...

Our Mission Our mission is to accelerate the mass-market global adoption of consumer biotech products so that every human can live at least 100 healthy years. Our immediate focus is tackling excess bodyweight by increasing global access to GLP-1 medications, helping address obesity at scale. To do this, we are building an AI-powered clinical operating system that enables consumer brands to...

4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE - PLEASE NOTE THAT AS THE WORKSHOPS ARE BASED IN THE US, YOU MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS! Position Summary: The Customer Experience Leader is...

Purpose of the roleTo contribute to the success of the store through providing relevant, accurate information to customers, resolving customer queries to the best of your abilities ensuring that customers are always satisfied.Main responsibilities- Contribute to the success of the company through excellent customer service- Act as a host/hostess to customers who visit the business premises-...

Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management...

- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information address any complaints in a professional and timeous manner; - Escalate any problematic issues to the...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...

Listing reference: track_001082 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. Job description: -...

Matriculates And School Leavers to fill up different positions.Our Inbound and Customer Service Call Centre Section intends to do Expansion and looking for Grade 10 , 12 or School leavers who are interested to Apply for Exciting Positions in Both Inbound and Customer service.Candidates must be well Dedicated with Enthusiasm and Anxious to start a new Carrier. With or with No Experience can Apply...

The role will be essential in increasing sales, developing innovative products and solutions, and building strong client relationships. As a key member of the team, the Business Development Engineer will be responsible for creating and executing effective sales strategies. A strong drive to pursue and close new business opportunities will be vital for success in this role. Technical knowledge,...

We are seeking a Solutions Analyst with Salesforce experience who will be responsible for analysing financial-services business requirements and designing Salesforce solutions that support banking operations, compliance, customer onboarding, servicing, and digital transformation. The role ensures Salesforce configurations and enhancements align with banking regulations, risk policies, and...

CUSTOMER EXPERIENCE EXECUTIVE R18000 - R20000 / Johannesburg North Matric with at least 2 years of experience in a customer interfacing role. MS Word: Word, Excel, PowerPoint, prior Industry related platform experience will be advantageous. Delivery logistics - monitor the delivery board, monitor customer care, Inspect vehicles that are planned to be delivered, Arrange the drivers for pickups...

Listing reference: track_001203 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Maximisation Supervisor in the...

Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Consultant...