customer experience jobs in Soweto

A leading e-commerce support company is looking for a Customer Experience Sales Specialist to blend customer service with sales. This remote role involves engaging customers across various platforms and executing sales strategies like upselling and retention efforts. Ideal candidates will have over a year of online sales experience, communication excellence, and e-commerce knowledge. Join us for...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice. Responsibilities - Contribute to cost efficiencies through responsible utilisation of work related...

About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...

We're looking for a Customer Experience Executive to join the team Our client is a fast-growing women's wellness brand committed to honest nutrition, education, and building a supportive community. As they continue to scale, they're looking for a Customer Experience Executive to play a key role in shaping meaningful, people-first customer journeys. This role goes beyond answering queries — it's...

A leading retail pharmacy in Gauteng is seeking an experienced Senior Cashier for their Clearwater Mall location. This role focuses on providing exceptional customer service at the point of sale and accurately recording all transactions. Candidates must have at least 3 years of cashier experience, strong numerical skills, and a command of the English language. The position also requires adherence...

A retail company is seeking a results-driven Store Manager in Johannesburg, South Africa. The role involves driving store performance, enhancing customer experience, and leading a dedicated team. With a focus on operational excellence, you will ensure the implementation of marketing standards and develop staff to reach their full potential. Strong leadership and communication skills are...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

A prominent financial institution in Johannesburg is seeking a Universal Advisor to enhance customer experience by delivering tailored product solutions. The ideal candidate will possess a completed NQF5 qualification and have 1-3 years of experience in Client Experience and Value Management. This role involves guiding customers towards digital channels, promoting efficient service while ensuring...

ABOUT THE JOB: JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

A health and wellness retail company in Johannesburg is seeking a Customer Experience team member. The ideal candidate will maintain professional standards while engaging with customers and ensuring store discipline. Applicants should have a Grade 12 qualification, preferably with at least 2 years of retail experience. The role offers competitive remuneration, team discounts, and opportunities...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

A leading financial institution in Soweto seeks to deliver an exceptional customer experience by aligning services with client needs. Responsibilities include building strong client relationships, analyzing customer data, and providing tailored financial solutions. Ideal candidates are South African citizens with an NQF 4 qualification, 1-2 years of client services experience, and a willingness...

A retail pharmacy chain is looking for an experienced Cashier in Randburg, Gauteng. The role involves supporting customer service at the point of sale while ensuring the accurate processing of transactions. Candidates should have a Grade 12 qualification and a minimum of 6 months’ experience in till operations, along with strong numerical skills and a solid command of English. The position...

A leading retail company in Johannesburg is seeking enthusiastic individuals committed to providing excellent customer service. Responsibilities include ensuring store productivity, assisting customers, and adhering to cash handling procedures. Ideal candidates should have Grade 12 and at least 2 years of retail experience, along with good communication skills. Benefits include...

A leading retail company is seeking a Sales Advisor in Roodepoort to deliver exceptional customer service and drive sales through effective selling techniques. Responsibilities include maximizing store sales, reducing loss, and ensuring customer satisfaction. Candidates should have experience in cosmetics and retail, with strong interpersonal and problem-solving skills. Join an engaging...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...

A leading financial services organization is seeking a Call Centre Agent to enhance customer satisfaction by delivering high-quality service through telephone and digital channels. The ideal candidate will possess an NQF level 5 qualification and have 1 to 2 years of related experience, showcasing strong telephonic communication skills. Join a dynamic team in Johannesburg, where adaptability and...