customer experience jobs in Strand

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

Location: Westgate Mall, Mitchells PlainAt iClick, we don’t just serve coffee — we serve colour, connection, and creativity. We’re a vibrant print-and-design store with a coffee culture twist, and we’re looking for a Barista & Customer Experience Host who’s as passionate about people as they are about a perfect flat white.If you're a people's person, not shy to approach someone, confident in...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

Job Overview - Application Deadline: 3 January 2026 - Job Location: Somerset West, Western Cape - Job Title: Sales Customer Service Manager - Education Level: Diploma - Job Level: Management - Minimum Experience: 5- 7 Years Sales Customer Service Manager – Somerset West. Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming...

SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Loss Prevention/Customer Care Officer for our Somerset West branch (including our Warehouse in BlueCrane). Successful candidate will be responsible for: - Meeting customers at the door - Checking invoices and scanning out products before customer leaves the store - Directing customers to correct salesperson - Patrolling of...

Job Advert Summary At Rola, we know that every interaction matters. That's why our Customer Relationship Manager (CRM) is at the heart of everything we do—driving satisfaction, loyalty, and trust. By streamlining service delivery and ensuring seamless experiences, our CRM keeps Rola's reputation shining while making sure our clients expectations aren't just met, but exceeded. Salary...

At Rola, we know that every interaction matters. That's why our Customer Relationship Manager (CRM) is at the heart of everything we do—driving satisfaction, loyalty, and trust. By streamlining service delivery and ensuring seamless experiences, our CRM keeps Rola's reputation shining while making sure our clients expectations aren't just met, but exceeded. Salary Structure - Basic monthly...

WeconnectU is a proudly South African SaaS company building intelligent software for the property management industry. We provide seamless onboarding processes, ongoing training, and expert support services, all anchored in a customer-first mindset. As one of the fastest-growing tech companies in the country, we're positioned at the forefront of digital transformation in the sector. We foster a...

Reference: SJ 7524 Consultant: Sone Johnson Descriptions:Drive and own the new client onboarding journeyDevelop and foster strong client relationships with ease to properly understand the clients’ business needs and ensure optimal adoption of our softwareManagement of data migration from clients’ previous solutionOnline training sessions on our softwareRegular client usage audits and...

Reference: SJ 7524 Consultant: Sone Johnson Descriptions: - Drive and own the new client onboarding journey - Develop and foster strong client relationships with ease to properly understand the clients’ business needs and ensure optimal adoption of our software - Management of data migration from clients’ previous solution - Online training sessions on our software - Regular client usage...

Job Post Summary: Inbound and Outbound Sales Agent Key Requirements: - Neutral accent: Effective communication is crucial in this role, and a neutral accent is required to engage with a diverse customer base confidently. - Working Hours: The position is based on Eastern Standard Time (EST), ensuring smooth coordination with our target market. - On-site Work: Join our vibrant team at our on-site...

customer service|internal sales|sales administrator If you meet the following requirements you are welcome to apply: - Excellent command of the English language - The ability to liaise with clients at Managerial Level - Strong administrative skills and the ability to work in an environment where deadlines must be met - At least 2 years experience in a Sales Administration / Order Management...

The Somerset West /Strand Branch of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting customers with the pickup...

We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results to join our Customer Success department. Your position will be key to our growth strategy and you will work closely with our Key customers helping them use ZOHO to its full potential. Successful candidates must be social, analytical, possess an aptitude for learning and using new software,...

Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent.Requirements:- Matric (Grade 12)- Able to communicate in English and Afrikaans- Computer literate- Must be able to work in a team environment- Call centre or retail experience will be advantageous- No criminal record- Must be based in Helderberg area or have their...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

WeconnectU is a proudly South African SaaS company building intelligent software for the property management industry. We provide seamless onboarding processes, ongoing training, and expert support services, all anchored in a customer-first mindset. As one of the fastest-growing tech companies in the country, we're positioned at the forefront of digital transformation in the sector. We foster a...