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Customer Relations Agent jobs in Soweto
PURPOSE OF THE JOB Coordination of marketing support activities and the management of the INSETA marketing and customer relations operations Key Performance Areas: Outputs Marketing and Customer relations operations (100%)- Support the stakeholder relations manager and specialist in overseeing the department's operations- Build and maintain strong relationship with internal and external...
IHS is seeking a dynamic Customer Relations Consultant to join our team at the Sunninghill Campus. This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement. Key Responsibilities - Execute external marketing initiatives to promote our programs and services. - Manage and grow referral networks (both internal and external). -...
You will build and maintain strong Client relationships, schedule project delivery, manage Client feedback and satisfaction, and capture Client requirements, among other responsibilities. The successful candidate will be joining a fun and supportive team who value each others input. We encourage individuals to put forward innovative ideas on how we can work smarter and provide a better experience...
In-Store Agent | M-KOPA South Africa (Gauteng & Western Cape) Frontline sales with purpose—connecting customers to their first smartphone and financial freedom. You're great with people. You know how to sell. You've built trust at the counter and delivered results on the floor. But when was the last time your work helped someone access their first smartphone—and unlock their financial...
Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...
Your Role The Customer Service Team Lead is responsible for leading, managing, and developing a team of Customer Service Representatives within an assigned territory. The role ensures high-quality service delivery, operational efficiency, and compliance with standard operating procedures while driving continuous improvement in customer experience, team performance, and internal processes. This...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...
Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...
Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
Listing reference: track_001082 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. Job description: -...
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...
Gauteng, JHB - Eastern Suburbs- Transport & Logistics- Market Related | Negotiable- Job ref: ZN1000273/DM- Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Transport and Logistics Company that seeks the expertise of a Customer Service International Agent Minimum Requirements- Minimum of 5 to 8 years’ recent experience as a Customer Service Agent in the Courier and Logistics Industry-...
Meridian Wine Distribution, a trusted leader in the liquor industry, is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Gauteng, Johannesburg and is for a well-known wine company renowned for delivering premium products and exceptional service. Responsibilities- Daily Order Check- Ensure telephones are manned effectively and calls are...
Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: - Receive calls from customers / passengers - Deal with problems such as delays, cancellations etc - Explain processes to customers and assisting them where necessary - Work in a team and longer than normal hours (shift work) - Deal with confidential information - Communicate with customers both verbally and...
Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...
Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...
We have an exciting opportunity available as a Customer Service Agent. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. You will assist with fibre queries. Requirements: - Grade 12 - 6 to 12 months Customer Service experience dealing with fibre - Attention to detail - Good communication skills - Deadline driven Education: -...
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...
Watch our Vision Video: https://www.youtube.com/watch?v=hOU0TYnNsZo Take a tour of our Website: https://sparkschools.co.za/ SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates...