A remote service provider is looking for a Customer Service/Admin Assistant to manage client interactions and scheduling effectively. This role requires previous experience in customer service and scheduling, along with strong communication skills. The candidate should be tech-savvy, detail-oriented, and comfortable working independently while ensuring a customer service mindset. The position is...
In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies...
What does a Remote Customer Service Associate do? This is a work-from-home opportunity. You’ll be the first point of contact for our customers’ queries, which includes everything from order and product questions to payment matters and website guidance. Our Remote Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with...
Customer Service Representative Fully Remote | South Africa-BasedMonday to Friday, 8 AM - 4 PM UK Time R25,000 per month Job Overview We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will provide high-quality support via phone, email, and chat, assisting customers with inquiries, troubleshooting basic issues, and ensuring...
A growing meat supplier is seeking a Customer Service Executive to provide exceptional support to UK customers. The role involves managing customer inquiries, processing orders, and resolving issues remotely while working UK hours. Candidates must have at least 1 year of customer service experience and strong communication skills. A proactive approach and resilience under pressure are essential....
PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...
Job Overview Huntswood is looking for Customer Service Advisers with Webchat and Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you! Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails. -...
A leading retail company in Boksburg is looking for a diligent Cashier to manage POS transactions and provide excellent customer service. The role requires a Grade 12 education or equivalent experience, strong administration skills, and the ability to work under pressure. Candidates must be flexible regarding schedules, including weekends and holidays. This position is essential for ensuring that...
A leading wholesale retailer is seeking motivated individuals to join their Customer Service team as a Customer Service Representative. The role involves assisting members with inquiries and providing excellent support in a fully remote capacity. Ideal candidates should possess strong communication skills and a desire to engage positively with customers. Opportunities are available for both...
A retail store is seeking a General Assistant to provide excellent customer service and maintain merchandising standards. The role involves advising customers, resolving complaints, and ensuring safety compliance within the store. The ideal candidate should have at least a minimum Grade 10 or NQF 3 certification, along with strong communication skills and the ability to work under pressure. A...
A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...
Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry‑leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital‑asset products. Binance offerings range from trading and finance...
Overview About the client: Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. What you’ll be doing - Answer inbound...
A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....
A leading retailer is seeking a General Assistant in Vryburg, South Africa, to provide excellent customer service and ensure effective merchandising of goods. The role requires a Grade 10 education or Grade 12 without experience, along with the ability to communicate well in English and the local language. Candidates must be willing to work shifts and maintain a safe shopping environment. This...
Responsibilities - Collect, organize, and analyze user data from the customer service department and other related systems to identify user behavior patterns and issue trends. - Develop and maintain dashboards and reports to provide real-time insights into key metrics. - Provide data-driven recommendations to improve team performance and operational efficiency. - Collaborate with team leaders to...
A leading financial institution is seeking meticulous and customer-focused individuals for a remote Data Entry & Customer Service role. The ideal candidate will manage data accurately while providing exceptional support to customers. Applicants should possess strong typing skills and proficiency in digital communication tools, contributing to a culture of excellence and collaboration within the...
Job Opening: Customer Service/Admin Assistant Location: South Africa (Remote - US Hours) Type: Full-Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner - Schedule, reschedule, and confirm appointments using scheduling software - Maintain an...
A leading building materials retailer in Polokwane is seeking a General Assistant. The role involves ensuring excellent customer service, assisting with stock merchandising, and maintaining safety standards within the store. Candidates must have at least Grade 10 or 12 qualification, and possess strong communication skills in English along with the ability to work under pressure. The position may...