SUMMARY:To ensure maximum stakeholder and customer satisfaction is achieved by managing orders JOB DESCRIPTION:Customer Service AdministratorSupply ChainAccountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies.Job PurposeTo ensure maximum stakeholder and customer satisfaction is achieved by...
ABOUT ROLE:Scope and General purpose of the role:The incumbent is required to oversee the functions of: receiving and capturing orders, check that the pricing, quantity and slitting pattern is correct. The incumbent is also required to maintain good relationships with all customers to grow the business and promote new products. The incumbents job purpose is not limited to the above mentioned. If...
Location: Cape Town (Hybrid working environment)Descriptions: Assisting with high-level complaintsResponsible for monitoring and managing reviewsOverrides and approvalsMaintain and improve the customer experience (properties and guests)Take ownership of customers’ issues and follow problems through to resolutionKPI feedback for your teamsProviding training where neededControl resources and...
Customer Service Team Leader - Mr D Food takealot.com, a leading South African online retailer, is looking for a highly talented Workforce Administrator to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, young, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as...
SUMMARY:Customer Service Representative - Brooklyn PretoriaR7 500 + Commission - Pension & Medical Vehicle Rental Services JOB DESCRIPTION:Minimum requirements:Grade 12 Senior CertificateComputer LiterateAt least 2+ Years' Customer Service experience within the Automotive IndustryMust have a valid drivers license Must have own reliable vehicleMust be fluent in Afrikaans / EnglishExcellent...
SUMMARY: Do you have experience in the monitoring of Confidentiall time EFT processing and online transactions processing- JOB DESCRIPTION: Monitoring of Confidentiall time EFT processing and online transactions processing. Identifying and Confidentialorting on service impacting issues affecting the production environment, together with company products, networks, and applications A clear...
SUMMARY:Johannesburg. Well-established, growing concern servicing the Pet and Veterinary industry seeks Telesales and Customer Services Agent who is customer centric focussed and results-driven with strong attention to detail. Pet industry, customer services and centre experience is preferred. JOB DESCRIPTION:Responsibilities:Achieve sales targetsAnswering calls and screening and forwarding calls...
SUMMARY:Our client in the Health and Hygiene industry is looking for a Customer Service Consultant based in their Port Elizabeth offices.Minimum Requirements:Grade 12Tertiary qualification in or studying towards Communication / Business Administration will be an advantage.Minimum of 2 years- experience in customer care or similar environment. JOB DESCRIPTION:Duties and Responsibilities:Ensure...
SUMMARY:Focus will be on Customer service in order to retain, assist & guide Clients to meet their financial goals. Due diligence on all sales will be a daily priority in order for the Company to benefit from & reach its objectives to retain Clients. Quality control of completed sales & as identifying other products will require sound product knowledge. JOB DESCRIPTION:JOB ROLE, RESPONSIBILITIES...
SUMMARY: International freight forwarding and supply chain company requires the assistance of a front-line cu JOB DESCRIPTION:Customer Service Agent Import and Export JB2168Kempton Park, JohannesburgR6 500 CTC per MonthR2 monthly KPI bonus; annual performance-based bonusDuration:PermanentOverviewInternational freight forwarding and supply chain company requires the assistance of a front-line...
SUMMARY:Customer Dispatch Operator JOB DESCRIPTION:Customer Despatch Operator DriverOne of our clients based in Important Company River Cape Town is a Customer Despatch Operator to join our team and deliver first class customer service to our new and existing customers.Key responsibilities:Important Company accurate information when providing customers with service quotations and ensure we...
SUMMARY:The Customer Service Advisor oversees all aspects of the customer interaction process in the After Sales component. JOB DESCRIPTION:Position:Customer Service AdvisorIndustry:Automotive Location:Boksburg, GautengSalary:Market ConfidentiallatedIntroduction:The Customer Service Advisor oversees all aspects of the customer interaction process in the After Sales component.Minimum...
SUMMARY:Customer service representatives JOB DESCRIPTION:SMC Direct marketing has an exciting opportunity for young Sales Consultants on a permanent full-time basis. We are looking for bright Sales Consultants to join our established sales team who will thrive in a fast-paced day-to-day task in assisting our Customers. We are also looking for a candidate who is willing to be a team player.The...
SUMMARY: Customer Service Agent - Acquisitions The Acquisitions agent is responsible for sales and lead conversion targets within a large Centre. JOB DESCRIPTION:Responsibilities:The Acquisitions agent is responsible for sales and lead conversion targets.Marketing of the company to both existing and new customers.Follow up on outstanding leads and/or queries.Important Company inbound and make...
Vacancy Details Employer:EXL Service Role/Responsibility Manage teams and ensure customer satisfaction, quality and productivity targets are met Motivate team members and control attrition Complaint and escalation management Monitor call transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Important Company coaching and feedback to team...
Job DescriptionEnergetic and Positive CUSTOMER SERVICE AGENTS needed on a TEMPORARY CONTRACT in JOHANNESBURG (KENSINGTON), for a well-established South African FMCG / RETAIL company in the ONLINE DEPARTMENT (Email, Chat and Back Office)Job Description and Company DescriptionThe successful incumbent will be responsible for analysing customers? service requirements as well as informing customers of...
NEW VACANCY ALERT!!Our client, a global leader in the energy sector, seeks to employ a Customer Services Representative to be based at their operations in Gqeberha. Duties:Build and maintain a professional customer relationship, whilst continually striving for service excellence and making the group the preferred supplier to customers. Receive, review and respond to customer requests for spares...
SUMMARY:Manufacturing concern based in Sedibeng District JOB DESCRIPTION:Bachelor''s Degree in Commerce or equivalent. 3 to 4 years experience in customer service and production planning, distribution from warehouse, and general administration. Advanced MS Office Word, Excel, Outlook. Knowledge of steel or related products would be advantageous New users - Upload your CV Existing users - Login...
Our client, a leading niche manufacturing company, supplying a broad range of products to the retail sector, is seeking a vibrant, well experienced and customer focused Sales and Customer Service Representative to join their Sales divisionPlease note:this is NOT a call centre role and we will only be reviewing candidates who have experience as a Sales Administrator or Customer Service...
Service Management specific like Incident and Problem Management, Change management, Incident Coordinators, Incident Analysts, Customer Service (IT) and CSI (Continual Service Improvement) etc. Reporting, trending and analysis experience are a must.IT experienceService Management and ITIL2 - 4+ years in a customer services positionITIL Foundation training*The Customer Services Co-Ordinator is...
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