Customer Service Controller jobs in Soweto

Your Role The Customer Service Team Lead is responsible for leading, managing, and developing a team of Customer Service Representatives within an assigned territory. The role ensures high-quality service delivery, operational efficiency, and compliance with standard operating procedures while driving continuous improvement in customer experience, team performance, and internal processes. This...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...

Ecowize is seeking Pest and Hygiene Lead Generator for a Fixed-Term Contract (3 Months), to identifies, research, and contacts potential commercial and residential clients through various channels to secure appointments for the sales team. Key responsibilities include developing lead generation strategies, using CRM software, qualifying leads via phone and email, and collaborating with sales and...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...

Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...

Minimum requirements for the role: - Minimum matric is essential for the role. A tertiary qualification is preferred but not essential. - Previous experience having worked as a customer service or internal sales coordinator or related role within the chemical or plastics or related markets supplying the manufacturing industry is preferred for the role. - Previous experience having worked with...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Customer Service Administrator Full-time | Fourways, Johannesburg | R10,000 starting salary (R12,500 CTC after 6-month probation) About Our Client Our client is a trusted supplier of innovative medical products and equipment, partnering with hospitals and healthcare institutions across South Africa. The company is driven by a commitment to improving patient care through reliable service, quality...

Advert reference: click_013093 Advert status: Online- Position Summary:Industry:Wholesale & Retail Trade Job category:Retail Operations Location:Johannesburg Metropolitan Contract:Permanent Remuneration:Market Related EE position:Yes Brand:Clicks Group Introduction:Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the...

Job AdvertIgnite your career and accelerate towards success with Webhelp! We're thrilled to offer you an extraordinary opportunity that not only guarantees an all-inclusive salary package of R8862, but also empowers you to take control of your time. Work the night shifts from 5pm to 4am, allowing you to shape your day as you see fit. And that's not all—prepare to be rewarded for your dedication...

Main Purpose:Responsible to provide customer support excellence to internal and external business partners by acting as a primary contact point for information requests and business enquiries. Deals with order placement, stock availability, order delivery follow-ups, country stock position updates, outstanding paperwork (invoices, delivery notes). Responsible for creating Sales Orders, Invoices,...

Role Purpose: To provide excellent customer service through multiple channels (face to face, telephonic, internal, external, etc) by facilitating query resolution, processing customer request and managing customer’s expectations. Responsibilities: - Drive significant growth and profitability in the context of cost management. - Deliver exceptional service that exceeds customer and stakeholder’...

One of our international e-hailing clients are on the lookout for an experienced, bubbly and well spoken candidate to join their customer service department! Must be available for a 6-month contract! Responsibilities: - Offer and driving 5 star service to the driver partners - Come up with new initiatives - Handling time - Time tracking - Review vehicle documents - Offer solutions to driver...

Drive sales efforts through effective planning, scheduling and conducting ongoing customer visits Engage with existing customer base in order to grow sales Provide ongoing support to customers to ensure client satisfaction Learn and understand the importance of the company's products and service Have a good financial acumen Provide product usage reports/KPI reports as required Produce...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...

Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...

Advert reference: click_013092 Advert status: Online- Position Summary:Industry:Wholesale & Retail Trade Job category:FMCG, Retail, Wholesale and Supply Chain Location:Johannesburg Metropolitan Contract:Permanent Remuneration:Market Related EE position:Yes Brand:Clicks Group Introduction:To ensure service excellence at the point of sale by ensuring fast and efficient customer service and...

Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: - Receive calls from customers / passengers - Deal with problems such as delays, cancellations etc - Explain processes to customers and assisting them where necessary - Work in a team and longer than normal hours (shift work) - Deal with confidential information - Communicate with customers both verbally and...

Advert reference: click_013930 Advert status: Online- Position Summary:Industry:Wholesale & Retail Trade Job category:Retail Operations Location:Johannesburg Contract:Permanent Remuneration:Market Related EE position:Yes Brand:Clicks Group Introduction:Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational...

We have a 12-month contract available for an adaptable action orientated, highly motivated, individual with strong cold calling and customer service experience to join our international online driver platform client in Johannesburg. Individual must be comfortable with travelling every 3 weeks for a 2 day trip. they will be working 4 days a week at the office and 1 day from home. must have a...