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Customer Support Engineer jobs in Brackenfell
Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....
To ensure that all Customer Calls are attended to as per the agreed contract with Customer. Call Updating – Ensure that all calls are updated daily at 11:00. Petrol Cards – Ensure that Mileage is booked correctly on System as per Productivity Report that is submitted daily by Field Support Leader. Should Mileage be incorrect, correct mileage to be provided for correction. Appointment Made –...
A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager. Hours- 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of...
Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...
We are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...
Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent.Requirements:- Matric (Grade 12)- Able to communicate in English and Afrikaans- Computer literate- Must be able to work in a team environment- Call centre or retail experience will be advantageous- No criminal record- Must be based in Helderberg area or have their...
Business unit, Department, ReportingBusiness Unit CPSDepartment: Field Services Core DescriptionThe main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...
Role Overview We are looking for a proactive, entrepreneurial technologist who will take full ownership of the day-to-day technical maintenance and support of the Servios tech stack for our largest and most strategic client. The primary goal of this role is to free up core development capacity by handling all recurring operational, analytical, and client-facing technical tasks, while continuously...
You will be responsible for attending to tickets logged by clients and ensure that these tickets are resolved within the shortest time and to the satisfaction of the client. You will conduct analyses on tickets and implement methods to minimize the recurrence of specific problems. You will be required to gather supporting information and logging data and provide this information to the...
Job Title: Customer Sales Assistant Location:Bellville Job Type:Full-Time About Us:La Granson International is a dynamic sales and marketing company dedicated to providing top-notch services and products to our clients. Our innovative approach and commitment to excellence have positioned us as leaders in the industry. We are seeking enthusiastic and motivated Customer Sales Assistants to join...
JOBJACK is looking for a solutions driven and dedicated problem solver to join our Customer Success Team as a Customer Success Specialist. With superior people skills and a positive attitude, a Customer Success specialist bridges the gap between sales and customer management, enhancing product value and keeping a "high-level view" of the support process.The Role:This is a summary of the Customer...
Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...
Our client, in the Payments and Credit industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to their internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...
PEOPLE SUPPORT GENERALIST: Order Fulfilment Departments ABOUT THE JOB Were looking for a detail-driven, service-minded People Support Generalist to join our dynamic People Support team. Youll be the heartbeat of our employee experience ensuring every HR process, from onboarding to exit, runs smoothly and with care. In this role, youll maintain accurate employee data, coordinate lifecycle...
Minimum Requirements: - Grade 12 - Tertiary qualification (Finance, Business or Admin related) - Strong attention to detail and accuracy Duties and Responsibilities: - Accurately input, update, and maintain data in various databases and systems - Receive, process, and respond to rate requests from internal and external stakeholders. - Verify the accuracy of rate requests and ensure compliance...
Senior Customer Service Agents Wanted Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. Based in Brackenfell. --------------------------------------------------------------- Working hours:40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am...
We are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg / Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...
Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...
We are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the unique and funky work environment.-...
We are currently recruiting Danish Speaking Agents in the Somerset West/Helderberg Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and...