Customer Support Engineer jobs in Gauteng

InfyStrat is seeking a dedicated Customer Support Engineer to join our customer success team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively. You will work closely with customers to diagnose problems, implement solutions, and provide guidance on best practices for our products and...

A tech support company in Johannesburg is seeking a skilled Support Engineer and Tester to provide front-line support for software. You will manage user incidents and service desk operations, optimize support processes, and assist with testing. A Bachelor's degree in Computer Science or Information Systems and experience with Jira Service Management are required. The role promotes a culture of...

A recruitment agency is looking for an experienced Product Engineer to evaluate product specifications, perform product calculations, and make detailed product designs. The ideal candidate will hold a University degree in Engineering with at least 2 years of related experience and strong CAD skills. They must be fluent in English, have excellent communication and teamwork abilities, and be...

A next-generation SaaS Technology Business is looking for a Customer Support Specialist in Johannesburg to provide timely assistance and guide users through product features. Responsibilities include responding to inquiries, troubleshooting issues, and enhancing customer satisfaction. Ideal candidates should hold a degree in Information Technology or Telecommunications and possess strong...

We are seekinga passionate and technically skilled Customer Support Engineer (ADMS S3 Core– DMS/OMS) to join our high-performing team. In this role, you will beresponsible for providing world-class technical support for GE e-terra ADMS and related products, ensuring the stability, performance, and reliability ofcritical energy distribution systems that power millions of lives. You will...

A telecommunications company is seeking a Customer Care Agent in Gauteng. The role involves supporting customers with technical issues, performing ticket investigations, and ensuring client satisfaction. Candidates should have a Senior certificate or equivalent, with strong customer care experience. Familiarity with IT and Android devices is beneficial. This position provides an opportunity to...

Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry‑leading performance across collections and recovery portfolios. This is a critical...

A technology company in Johannesburg is seeking a skilled 3D Printer Technician. Responsibilities include diagnosing and repairing 3D printers, providing technical support, and performing routine maintenance. The ideal candidate will hold an N6 Certificate in Electronic Engineering and have practical knowledge of 3D printing technologies. Strong problem-solving and customer service skills are...

A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...

Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...

Overview Customer Support Consultant – Full‑time Inoxico is emerging as a leading provider of data on companies in Africa. Our customers primarily use this data to assess credit risks with trade partners or to check if their suppliers are above board. In this exciting data space, researchers, analysts and software developers work tirelessly to deliver the best possible customer experience and...

A leading equipment provider in South Africa is looking to hire a Customer Support Representative. This role involves resolving customer queries, capturing information accurately, and assisting with customer accounts. Candidates must have a trade qualification, at least 5 years of frontline experience, and technical knowledge of Caterpillar products. This position requires excellent...

A fast-growing broadband provider is seeking a passionate Customer Excellence Team Leader in Johannesburg. In this role, you will lead a team to deliver outstanding customer service, ensure efficient resolution of queries, and drive improvements through feedback. Ideal candidates have experience in customer service leadership and are adept at using various support systems. Enjoy a primarily...

POSITION: Customer Support LOCATION: Randburg REPORTING TO: Service Centre Manager Summary Provide clerical and administrative support while serving as the primary point of contact for clients, addressing their queries promptly and efficiently. As the first point of contact at the Service Centre welcome desk, act as the frontline Representative, ensuring exceptional customer service...

A leading provider of water and waste management solutions is seeking a highly motivated Customer Support Specialist in Johannesburg. The role involves providing exceptional support to clients, addressing inquiries and complaints, and maintaining detailed records. Candidates should have a Bachelor's degree and at least 2 years of experience in customer service. The position offers a competitive...

A recruitment agency in South Africa is looking for six Grants Administrators to assist with customer service support, application screening, and record maintenance. This role also involves facilitating medical bookings and managing grant files. Candidates should ideally have a valid driver's license and administrative experience. Preference is given to applicants with disabilities. Join the team...

Overview Position: Customer Support Specialist (permanent, full-time) We are looking for a Customer Support Specialist to join our team. This is a full-time, permanent position that offers growth opportunities and a competitive salary. Responsibilities - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot technical issues and provide...

Key Outputs - Resolve customer queries received at the Customer Support Hub - Accurately capture/record queries on case management tool with clear resolution and time-lines for future reference and learning - Assist with the opening of new customer accounts in agreement with the KPI - Assist customer with Finance related queries. - Proactively identify additional challenges experienced by...

, Permanent Position: Customer Support Specialist Company Overview: Msuez Uk is a leading provider of water and waste management solutions, operating in over 50 countries worldwide. We are committed to delivering innovative and sustainable solutions to our customers, helping them to manage their resources more efficiently and effectively. Job Overview: We are seeking a highly motivated and...

About the job Support Customer Care Consultant Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be...