Customer Support manager jobs in White River

Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

Duties- Negotiate pricing with customers- Strong ability to close deals- Creating new business by marketing and selling of services and products- Build and maintain existing and new client relationships- Meeting customer needs- Able to meet targets- Provision of reports- Execute any other tasks as required by the business Minimum Requirement- Presentable and professional- Must have Matric/ NQ...

Job Overview:Date Posted: Posted 14 hours ago-Location: Nelspruit, Mpumalanga-Job Title: Junior Call Centre / Customer Service Operator-Salary: R6,000 - R8,000-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: 3 - 5 YearsJunior Call Centre / Customer Service Operator - Nelspruit.:Minimum Requirements: - Experience in customer service - Route panning experience...

Role Purpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Experience and Qualifications- 3 Years' Experience in Servicing (Short Term Insurance)-...

Overview My Client a well known and popular De Luxe Hotel and connference Venue in Mpumalanga is recruiting for a Front Office / Reception Manager. Remuneration: - Competitive Salary Negotiable based on experience - Live Out position Scope and General Purpose: To take control of the Management and Operations of the Reception / Front Office Department, and to ensure that the standards as laid...

Job Advert Summary:Minimum Requirements: - Matric - Hospitality Certificate or Hospitality Management Diploma qualification will be an advantage - At least 5 years’ experience within the hospitality industry in 4 star property. - Must have at least 18 months of management or supervisory experience - Must be standards orientated - Good knowledge of Food and Beverage - High level of customer...

Minimum requirements: - BSc in Plant/Food Science, Microbiology, Chemistry, Botany, Biotechnology, or related field - 5+ years proven experience as a Quality Control Inspector or in a similar role - Solid understanding and practical experience with FSSC 22000 (Version 6) and HACCP - Previous experience with macadamias will be a strong advantage - Valid drivers license and own reliable...

Minimum requirements for the role: - Must have a tertiary qualification in Plant, Soil, or Agricultural Sciences, along with AVCASA and BASOS accreditation - A Diploma, certificate or relevant courses in financial management, administration or marketing will be advantageous - Minimum 35 years practical sales and business development experience in commercial agriculture - Must have hands-on...

- - Branch Manager Lead a high-performing branch operation within a well-established, fast-paced environment Nelspruit | 9 am to 5 pm Salary- R25 000 to R35 000 per month About Our Client Our client is a leading supplier of industrial and automotive coatings, known for delivering high-quality products and exceptional customer service across a national branch network. They operate in a...

Manage Profitability: Ensure the store's continuity, growth, and profitability by managing costs and maximizing sales turnover and returns. Identify new business opportunities, take calculated risks, and generate innovative ideas to implement new opportunities and maximize sales.Planning and Budgeting: Collaborate with the Operations Executive and Regional Operations Manager to interpret business...

Branch Manager Nelspruit - Willing to Relocate? Job Description Inherent requirements: - Matric - Diploma / equivalent qualification or relevant experience with industry knowledge - Minimum 10 years’ experience and proven successful track record in recruitment Sales, and/or service industry - Minimum 6 years’ experience at Management level responsible for the running of a profitable business /...

DSV - Global transport and logistics Location: NelspruitJob Posting Title: Account Manager, RetentionTime Type: Full Time Main Purpose of The Role:The main purpose of this role is to maintain and grow existing customer base for the allocated Branch and meet monthly and annual retention targets. Minimum Requirements: - 2-3 years Key Account Management / sales experience. - Experience in...

Contact person for this position:Rayleen Lentz Job Overview The Retail Manager will be responsible for all the operational aspects relating to the shop, as well as to empower and lead the team of employees to reach and exceed business objectives. Areas of Responsibility (Your duties will include but are not limited to) Receiving- Ensure stock is received correctly according to blind check...

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. Qualifications: Grade: 12. 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity. Understanding of Sales & Service Management. Budgeting Skills. Proficiency in MS Office. Effective Communication...

Overall Responsibility:Guide Sales and Merchandising teams to provide market driven differentiated service that builds sustainable competitiveness within clearly identified segments achieving growth in volumes sold, growth in market share and increased competitiveness. Focus Area 1 Sales Planning and Operational Execution- Present an annual/quarterly sales plan that is supported by the budget...

Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education,...

POSITION PURPOSE Responsible for developing, recommending, and implementing the Centre’s marketing program. Formulates and supervises product marketing, advertising, and promotional programs. Performs marketing research as needed. Develops and delivers sales and marketing training programs to Tenants and operational staff. Oversees customer relations and ensures that the Company’s professional...

MAIN PURPOSE OF JOB: Oversee all daily operations of the factory from production and manufacturing to ensuring policies and procedures are followed. Develop processes that will maximise responsible planning and management of resources, safety, quality and productivity. RESPONSIBLITIES - Provide leadership for the successful day-to-day operation of the factory - Plan, organise, direct and run...

Job Description: Education and Certification: - - Bachelor's degree in Information Technology, Computer Science, or a related field is often preferred. - Relevant certifications, such as ITIL (Information Technology Infrastructure Library), Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, and others related to...