We are looking for a Customer Service Agent - Logistics to provide professional, efficient, and customer-focused support to ensure client satisfaction, resolve queries, and maintain company service standards in line with operational requirements.Key Responsibilities:- Provide accurate and clear product and service information.- Resolve customer complaints with professionalism and empathy;...
Applications are invited for the Customer Recovery Agent position to be based in Tembisa. PURPOSE OF THE ROLE: The Customer Recovery Agent will be the facilitator of the relationships between the business and the client, building an emotional connection with the brand and their customers, achieving customer centricity. Answering customer questions and addressing concerns. Problem solving and...
Vacancy for a Web Administrator/Customer Service Agent.A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for an Established Website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website, Photoshop skills would be...
. Position: Customer Service Lead Based: Midrand, South Africa Reporting to Senior Supply Chain Manager you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. MAIN RESPONSIBILITIES- Management of timely and within agreed lead times order processing.- Co - ordination...
RESPONSIBILITIES SoluGrowth is looking for Call Centre Agents to respond and to resolve customer requests, enquiries, queries, and complaints via multimedia channels.- Offers a solution-based approach to all customer interactions tailored to the needs of the individual customer.- Responds to all customers with willingness and appropriate tone and language.- Ensures follow-up action is taken when...
JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2 DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience beneficial JOB REQUIREMENTS & OTHER ATTRIBUTES: -...
JOBNUMBER iOCO03661- CONTRACT TYPE Permanent- CONTRACT TYPE:Hybrid The Role:We are looking for proactive and customer-focused Service Desk Agent to join our team. In this role, you will be the first point of contact for both new and existing customers, addressing a variety of support requests. Leveraging your strong product knowledge and excellent communication skills, you will deliver prompt,...
District Sales and Merchandising Agent Permanent Midrand Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...
Listing reference: track_001082 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. Job description: -...
Listing reference: cartr_000474Listing status: Online-Position summary Industry:Telecommunication Services Job category:Service Advisor Location:Rosebank Contract:Permanent EE position:No Introduction- We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are...
MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Agent with 5 years of experience, to work hand-in-hand with our USA...
Description: Contract Renewal: To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when due To assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment. • To minimise bad debt • To follow up on non-payments • To...
Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...
Mzansi Holidays is seeking a highly motivated and enthusiastic intern to join our Reservation Department for a 3-month internship Duties/responsibilities- Assist with clients reservations, modifications and cancellations- Update reservation records and maintain accuracy- Coordinate with other departments (Sales team and Accounts Department )- Provide excellent Customer Service- Perform...
Key Responsibilities:- Inbound Calls - Receive and direct incoming client calls to the correct department.- Client Support - Assist clients with queries and provide professional service.- Call Routing - Act as a switchboard, referring clients to the right contacts.- Query Logging - Resolve and log client queries accurately and timeously.- Client Relations - Build strong relationships with clients...
Overall Purpose of the job: To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations. Minimum qualifications and...
Watch our Vision Video: https://www.youtube.com/watch?v=hOU0TYnNsZo Take a tour of our Website: https://sparkschools.co.za/ SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates...