This role involves developing comprehensive strategies for desktop infrastructure, evaluating new technologies, and ensuring optimal performance and security of desktop systems. The Desktop Architect collaborates with various teams, including IT, network, security, and end-users, to create a seamless and efficient desktop computing environment that meets the organization's business needs. The...
Key Responsibilities - Provide Level 2 and 3 desktop and infrastructure support - Handle complex escalations from L1 & L2 teams - Advanced troubleshooting of: - Windows OS - Hardware & applications - Administer: - Active Directory - Group Policies - Microsoft 365 - Network support: - TCP/IP, DNS, DHCP - VLANs, routing & switching - VPN configuration & troubleshooting - Manage endpoint...
Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...
Description: Installation & Commissioning - Install and configure computer hardware, servers, routers, switches, access points, and peripheral devices - Install structured network cabling (CAT5e / CAT6), patch panels, and wall points - Mount and install network cabinets, racks, and related infrastructure - Configure and test network connectivity (LAN/WAN/Wi-Fi) - Install and configure printers,...
Minimum requirements: - Bachelors degree in IT or equivalent experience. - Minimum five years experience in a similar role. - Over five years experience in IT and project management for 50200 devices. - Strong Microsoft Server management (2012R2 or above), including Active Directory, DHCP, DNS, GPO, and file services. - Good knowledge of networking concepts, firewalls, routers, switches, Wi-Fi,...
Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...
1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...
Core responsibilities of the position include maintaining reliable data flow between production machinery and SQL Server, performing maintenance and report writing on the SYSPRO/SQL Server database, and designing, building, and maintaining Power BI data models and dashboards. The role also participates in SQL data activities across production equipment, shop-floor diagnostics, networking, and...
ENVIRONMENT: A skilled & adaptable Senior Technology Consultant is sought by a leading player in the fresh produce industry offering IT, analytics, and software support services. Your core role will be to provide comprehensive technical support across IT systems, cloud platforms, and hosting environments. This role is suited to someone with a strong foundation in Microsoft technologies, modern...
FORMAL EDUCATION: - Minimum: Grade 12 or equivalent (suitably qualified as articulated in the Employment Equity Act). - Preferred: Tertiary education (Diploma or Degree in Information Technology, Computer Science, or related field). EXPERIENCE: - 7 years of general IT experience, with at least 2 years in a specialist role managing AD and Exchange service administration. Preferred Experience...
Technical Consultant / L2 Support Engineer Rivonia, Sandton - Managed IT Services | R35 000+ The Opportunity If you enjoy solving real IT problems and seeing the impact of your work, this role is for you. You ll join a Managed IT Services team supporting clients across Microsoft 365, Windows Server, networking, backups, and infrastructure. You ll earn R35,000 R45,000 CTC per month, plus...
What You Bring / Requirements Core Experience - 5+ years experience as an infrastructure-focused Solutions Architect or senior engineer - Strong background across storage, servers, virtualisation, and data protection - Comfortable engaging with customers at both technical and executive levels Storage & Servers - Proven experience with enterprise SAN and storage solutions (Dell PowerStore /...
Key Responsibilities: - Install, configure and maintain database systems(MSSQL, MySQL, and PostgreSQL) - Analyse slow-running queries, implement efficient endexing strategies, and monitor storage usage. - Automate routine DBA tasks through scripts or tools to support monitoring, deployment and reporting. - Maintain up-to-date documentation of database configurations, schemas, and procedures. -...
Job & Company Description: Im looking to connect with Network & Security Engineers who have hands-on experience designing, securing, and supporting network infrastructure in on-prem and cloud environments. By partnering with me, youll be considered for multiple upcoming roles where your networking and security expertise will be in high demand. Key Responsibilities: - Design, implement, and...
Purpose of the Role To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation. Key Responsibilities - Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels. -...
Key Responsibilities: - Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including installation, configuration, and troubleshooting of computer hardware, software, and peripherals at the Plant - Perform routine maintenance and upgrades on IT-related systems to - ensure optimal performance and security - Provide technical support for Microsoft 365...
Key Responsibilities - Support and manage firewalls: - FortiGate - Cisco ASA / Firepower - Palo Alto - SonicWall - Configure: - Firewall rules - NAT policies - VPN tunnels (site-to-site & client VPN) - Troubleshoot: - Security incidents - Network connectivity issues - Monitor firewall logs and alerts - Apply security best practices - Provide escalation support - Network troubleshooting: -...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...