escalation engineer jobs in Stellenbosch

Purpose Statement - To engineer, implement, maintain and support the Capitec server and storage product offering and environment, working closely with cross-functional teams to ensure the reliability, security, and performance of systems and networks. The Systems Engineer is responsible for troubleshooting issues, optimizing performance, and implementing new technologies to support business...

Role Overview We are looking for a proactive, entrepreneurial technologist who will take full ownership of the day-to-day technical maintenance and support of the Servios tech stack for our largest and most strategic client. The primary goal of this role is to free up core development capacity by handling all recurring operational, analytical, and client-facing technical tasks, while continuously...

Apply now » Date: 15 Dec 2025 Location: Stellenbosch, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit Operate Department Service Integration Management (SIM) Job grade/level S5 Core Description The Specialist in Service Integration Management is responsible for overseeing the delivery of services to high and medium touch customers, ensuring high...

Applications are invited for the Technical Project Coordinator position to be based in Stellenbosch. This person will report to the Head of VAS at Herotel Business. PURPOSE OF THE ROLE: The Technical Project Coordinator will support our Network Solutions team in delivering complex fibre and wireless projects to enterprise and hospitality clients. This role bridges technical execution and project...

Applications are invited for the Network Engineer - Tier 3 position to be based in Plattekloof, Cape Town . Purpose Of The Role As a Network Engineer – Tier 3, you will work with both hardware and software to ensure the smooth operation of network systems. This includes installing and maintaining network components such as routers, switches, and data centre equipment. You will monitor and...

1st Line Engineer – Service Desk (Cape Town – Onsite) This role is suited to someone who is a cut above the typical 1st Line Engineer, with a strong customer focus, solid technical foundations, and a desire to learn and grow. You will be responsible for receiving customer calls, tickets, and alerts, investigating issues, applying common workarounds and fixes, and ensuring customers are kept...

We’re Hiring: Senior Network Engineer Location: Cape Town / Remote / Onsite (as required) Company: Ello Technology At Ello Technology, we’re redefining managed IT services through innovation, reliability, and people-first values. We’re looking for a Senior Network Engineer to join our S2 Unit – the team responsible for high-performance networking, firewall, WiFi, and internet services across...

Overview: At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent...

Junior Industrial Engineer (E-Commerce) Babylonstoren’s e-commerce department has grown significantly over the past few years. Our environment is fast-paced, innovative, and performance-driven, making it well suited to someone who is self-motivated, detail-oriented, solutions-focused, and confident in making decisions or escalating issues when necessary. We are hyper-focused on the customer...

Key Responsibilities: - Lead, mentor, and manage branch staff across sales, service, and administration. - Drive sales growth, business development, and client relationships. - Manage day-to-day operations, budgets, and financial performance. - Ensure compliance with safety regulations and company policies. - Maintain high levels of customer satisfaction and resolve escalated issues. - Provide...

Requirements: - Matric/Grade 12 with a relevant qualification e.g., Diploma/Certificate in Accounting/Bookkeeping or higher - 3-5 Years in AR/AP roles, ideally in engineering/manufacturing or project-based industries. - Experience with Supply Chain Management platforms is advantageous. - Proficiency in Xero is essential - Familiarity with automation tools for OCR/invoice processing is a plus -...

Recruiter: West Coast Personnel Job Ref: CPT /MM Date posted: Tuesday, December 16, 2025 Location: Brackenfell, South Africa Salary: R SUMMARY: A Civil Construction Company is looking for an organised, analytical, and customer-focused Debtors Assistant to join the finance team. The successful candidate will play a key role in supporting the full debtor's function, ensuring accurate billing,...

Digital Commerce: Product Delivery & Release Manager Purpose Summary The Product Delivery & Release Manager orchestrates multiple releases and dependencies across teams, focusing on timelines, quality and delivery consistency with emphasis on coordinated roll out of digital products. Plays a pivotal role in the end-to-end delivery and release lifecycle of key product features. Acting as the...

ROLE PURPOSEThe Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities.In general, the Service Manager has:- Visibility at a management level within Vodacom Business and in the Customer environment- Awareness of the Customer’s business priorities, objectives and business drivers- Awareness...