Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...
Our client has an opportunity available for a First Line Team Leader. Requirements: - 7 years proven experience in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams. - 3 years Desktop Support experience. - Advanced Microsoft Office knowledge. - Previous Experience in: - ISO 2000 Standard- advantageous. - COBIT 5-...
Job Description Key Performance Areas: - Operational objectives - Instrument and Laboratory Maintenance - Quality and Risk objectives - Customer Relations - General functions Competencies Cognitive - Analytical thinking and attention to detail - Problem solving - Planning, organising and monitoring Personal - Ethical behaviour - Personal Development - Assertiveness - Excellent orientation -...
SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...
Company and Job Description: A leading banking organisation is seeking a Transactional Banking Application Support Analyst (2nd Line) to support critical transactional banking platforms, with a strong focus on Host‑to‑Host (H2H) channels. This role offers exposure to core transactional systems, enterprise clients, and cross‑functional technology teams, while providing the opportunity to deepen...
We’re looking for someone to basically be the first line support. They’ll need roughly the below:Have good English skills (both written and spoken).Technical troubleshooting skills.Be fairly computer literate, with some additional technical skills.Eg - to resolve some calls coming through to the font desk may require them to do some checks / selects in the database / back-end to troubleshoot...
1st Line Office & Content Support Technician – Gauteng Closing Date: 30 Nov 2025 Seeking a tech-savvy, multilingual support technician to handle remote troubleshooting, content updates, and helpdesk coordination. Must have an IT diploma/certification, experience in technical support, and strong PC and networking knowledge. Requirements: - Remote support & fault finding - Helpdesk ticket...
Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...
The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...
Customer Support: Act as the primary interface for client technical problems, resolve tickets, and provide on-site or remote support.Technical Expertise: Work with VoIP systems, network devices, servers, Active Directory, and advanced configurations like VPNs and failovers.Maintenance & Configuration: Install, troubleshoot, and maintain IT systems, including wireless devices, firewalls, and DNS...
RESPONSIBILITIES: - Design and develop new software - Software analysis, code analysis, requirement analysis and software review, - Software modelling and simulation - Front end graphical user interface design - Integrate software with existing systems - Customer liaison - servicing customers request and assist with development and introduction of new projects - Trouble shoot problems and...
Experience in: - Experience with MS Azure virtual environments - Experience with Azure Integration Services (Azure functions, Logic apps, event grid, key vault) - Microsoft Stack - Angular - Net Core - MVC.Net - Entity Framework Core - C# Programming Language - JavaScript - jQuery - Experience of Webservices REST and SOAP, SFTP - Strong MS SQL Server - Web development Onsite - Kelvin, Sandton
Job Purpose The school is seeking a dedicated and experienced Afrikaans First Language Teacher to teach Grades 1012. The successful candidate will be responsible for delivering high-quality teaching, preparing learners for internal assessments and NSC examinations, and ensuring academic excellence in line with CAPS requirements. Key Responsibilities Teach Afrikaans First Language to Grades 10,...
A dynamic remote-first SaaS company is seeking a Senior Software Engineer in South Africa. The role requires expertise in modern typed languages and complex distributed systems, where you'll design and develop crucial software solutions. With a focus on scalability and customer success, you'll enjoy remote work flexibility and participate in a collaborative, energetic environment. This...
- Operations: - Ensure safety of flight in a timely manner; - Monitor the flight path and systems of the aircraft; - Perform checks and procedures before, during and after each flight; - Communicate with internal departments, external service providers and passengers; - Navigate and operate the flight; - Ensure compliance with regulations and company policies and procedures; - Uphold the company...
A financial services company is seeking a motivated Lead Generation Executive to support outbound calling and appointment setting for its business efforts in the US financial market. The role involves making cold calls and qualifying prospects while utilizing CRM tools. Ideal candidates are resilient, organized, and possess strong communication skills. This position offers valuable experience in...
A well-established Insurance Brokerage in Pretoria North is looking for a Short-term Underwriter (Personal Lines & Claims) to join their team! The successful candidate will full ownership of a personal lines portfolio, managing the entire lifecycle of both underwriting and claims with minimal supervision. Key Responsibilities: - Manage the full personal lines policy lifecycle, including new...
SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...
- Operations: - Ensure safety of flight in a timely manner; - Monitor the flight path and systems of the aircraft; - Perform checks and procedures before, during and after each flight; - Communicate with internal departments, external service providers and passengers; - Navigate and operate the flight; - Ensure compliance with regulations and company policies and procedures; - Uphold the company...
- Ensure that the flight is conducted safely and efficiently in a timely manner. - Monitor the flight path and systems of the aircraft. - Perform checks and procedures before, during and after each flight. - Communicate with internal departments, external service providers and passengers. - Navigate and operate the aircraft inflight. - Ensure compliance with regulations and company policies and...