A growing Managed Service Provider is seeking a Helpdesk Technician to provide technical support and excellent customer service. Responsibilities include troubleshooting Windows 10 and MacOS systems, managing Office 365 accounts, and collaborating with a remote team. Candidates should have at least 2 years of IT support experience, strong communication skills, and ideally hold A+ or Network+...
Are you passionate about technology and helping others? Join our dynamic team as an IT Helpdesk Technician! We’reوزه looking for driven individuals who thrive in a fast-paced environment and love providing exceptional customer support. Key Responsibilities - Provide first-level support for hardware, software, and network issues - Assist users with troubleshooting and resolving technical...
We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...
A tech support company is seeking a Support Technician, Tier I, as the first point of contact for customers and employees needing technical assistance. This role involves answering support requests, providing troubleshooting for common IT issues, and documenting resolutions in a helpdesk system. Candidates should have strong customer service skills and a basic understanding of IT systems to...
A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...
A fintech company in Midrand, Johannesburg is seeking a Junior QSR Helpdesk Agent to provide exceptional support and technical assistance. The ideal candidate will troubleshoot issues, support clients, and contribute to the team's reputation for reliability. Required qualifications include a Grade 12 and A+ or N+ certification, along with strong communication skills. This position offers a unique...
Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service - Receive calls from senior customer engineer/help desk. - Verify/identify problems with help desk. - Contact users to get clarity on problems and troubleshoot. - Provide telephonic support to users if possible. IT Support - Train users on how to use IT...
Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment. Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians,...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Minimum Requirements: - Matric - Own reliable vehicle + Valid Driver’s Licence - Diploma in Information Technology / IT Management (advantageous) - Oracle background / experience - Database experience - Linux experience (RedHat, Debian or similar) - Networking experience - A+ and N+ qualification or equivalent experience - MS Word & Excel proficiency - Strong problem-solving and troubleshooting...
We’re Hiring: Junior QSR Helpdesk Agent | Lesaka Are you tech-savvy, customer-focused, and eager to grow your career in support services? Lesaka is looking for a Junior QSR Helpdesk Agent to join our team in Midrand, Johannesburg. This role is perfect for someone who thrives on solving problems, supporting clients, and ensuring smooth operations across hardware and software systems. Location:...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
A managed service provider is seeking a Helpdesk Technician II to provide high-quality technical assistance. This fully remote role requires expertise in desktop support, Windows, and MacOS, along with strong communication skills. Responsibilities include troubleshooting, managing escalated tickets, and supporting clients. Competitive salary between R300,000 and R350,000 annually, with quarterly...
A Managed Service Provider is seeking a Helpdesk Technician to provide excellent technical support and customer service remotely. The role requires a minimum of 2 years in IT support, experience with Windows and MacOS, and familiarity with Office 365. Key responsibilities include troubleshooting, engaging in security tasks, and documenting tickets. Competitive salary from R250,000 to R300,000,...
This range is provided by FusionTek. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range ZAR300,000.00/yr - ZAR350,000.00/yr FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight‑knit team of friendly, intelligent people focused on IT infrastructure management...
A Managed Service Provider is seeking an entry-level Helpdesk Technician in Johannesburg, South Africa. This role involves troubleshooting Windows and Mac systems, engaging in security tasks, and providing exceptional customer service. Candidates should have at least 2 years of IT support experience and strong communication skills. Benefits include a competitive salary of R250,000 - R300,000 per...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
A technology service provider in Midrand seeks a Helpdesk Technician II to provide high-quality technical assistance. The successful candidate will troubleshoot desktop issues, manage escalated tickets from junior staff, and implement hardware for users. A+ and/or Network+ certifications are essential, alongside experience in Windows and macOS environments. This role offers flexibility, allowing...