A managed service provider is seeking a Helpdesk Technician to deliver excellent technical support and customer service. The role involves desktop support, troubleshooting, and engaging in security-related tasks. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, and strong communication skills. This is a fully remote position offering a...
A tech support company is seeking a Support Technician, Tier I, as the first point of contact for customers and employees needing technical assistance. This role involves answering support requests, providing troubleshooting for common IT issues, and documenting resolutions in a helpdesk system. Candidates should have strong customer service skills and a basic understanding of IT systems to...
A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...
A leading outsourcing service provider in Cape Town is seeking a Helpdesk Officer to manage IT systems and provide technical support to employees. The ideal candidate will have a maximum of 2 years of experience in a similar role, be fluent in English, and possess strong skills in HTML coding, helpdesk/ticketing systems, and user account management. This role offers an opportunity to work in a...
A technology solutions provider in Durban is seeking a Junior/Entry Level IT Support Technician. The role involves troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Candidates must have a minimum of two years' experience in a similar role and relevant certifications. This position offers an opportunity to grow technical...
A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...
IT Support Technician - Helpdesk Support We are seeking a dedicated and self-motivated IT Support Technician to join our team. In this role, you will provide top-notch technical support to our customers, assisting with troubleshooting and resolving technical issues via email and phone. Key Responsibilities: - Provide Level 1 Helpdesk Support, ensuring customer satisfaction and timely issue...
Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...
A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...
A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...
Overview Senior IT Helpdesk Technician role at BETSoftware. The description below outlines responsibilities, qualifications, and expectations for this position. Responsibilities - Act as an escalation point for technical support for all IT Helpdesk services. - Manage ITSM ticketing system aligned with ITIL framework, reporting, and time management. - Manage escalations relating to IT...
A Managed Service Provider is seeking a Helpdesk Technician to provide excellent technical support and customer service remotely. The role requires a minimum of 2 years in IT support, experience with Windows and MacOS, and familiarity with Office 365. Key responsibilities include troubleshooting, engaging in security tasks, and documenting tickets. Competitive salary from R250,000 to R300,000,...
About FusionTek FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations. We focus on IT infrastructure management for small- to mid-sized businesses and have grown rapidly since 2007. Our Core Values - We are team players, collectively working toward a common goal. - We bring a growth mindset to help coworkers, clients, and the company succeed. - We do the right...
A growing Managed Service Provider is seeking a Helpdesk Technician to provide technical support and excellent customer service. Responsibilities include troubleshooting Windows 10 and MacOS systems, managing Office 365 accounts, and collaborating with a remote team. Candidates should have at least 2 years of IT support experience, strong communication skills, and ideally hold A+ or Network+...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
A managed service provider is seeking a Helpdesk Technician II to provide high-quality technical assistance. This fully remote role requires expertise in desktop support, Windows, and MacOS, along with strong communication skills. Responsibilities include troubleshooting, managing escalated tickets, and supporting clients. Competitive salary between R300,000 and R350,000 annually, with quarterly...
This range is provided by FusionTek. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range ZAR300,000.00/yr - ZAR350,000.00/yr FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight‑knit team of friendly, intelligent people focused on IT infrastructure management...
A Managed Service Provider is seeking an entry-level Helpdesk Technician in Johannesburg, South Africa. This role involves troubleshooting Windows and Mac systems, engaging in security tasks, and providing exceptional customer service. Candidates should have at least 2 years of IT support experience and strong communication skills. Benefits include a competitive salary of R250,000 - R300,000 per...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...