helpdesk technical support jobs in Midrand

ROLE PURPOSE The VoIP Fraud & Technical Support Specialist is responsible for detecting, investigating, and resolving VoIP fraud incidents as well as providing advanced technical support for VoIP platforms. This role ensures service continuity, protects customers from fraud exposure, and supports the stability of VoIP systems through proactive monitoring, troubleshooting, and close collaboration...

The main objective of this role is to give technical support to customers/clients, as well as the technical team regarding solar installation and sales. This role would also include assisting with repairing, and/or replacing of the product after the installation has been conducted. Role/Responsibilities:Responsible for pre-sale and after-sales technical promotion work including installer...

Purpose:The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the...

Job & Company description: Our client is a global engineering and technology group supplying advanced solutions to the metals and mining industries. They design, engineer, and support complex plant equipment used in high-temperature and heavy industrial environments. Known for innovation, technical depth, and long-term client partnerships, they operate internationally and support major industrial...

The Junior Sales Engineer will expand the companys reach, cultivate strategic partnerships, and drive revenue growth in the construction, consulting, and Independent Power Producer (IPP) sectors across South Africa, Zambia, and Tanzania. This role requires a proactive individual with strong industry awareness, exceptional interpersonal skills, and a proven track record of sales growth. The...

Required Experience · 8-10+ years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.​ · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record...

The Technical Administrator will be responsible for processing all admin for the Technical Team. Areas of Responsibility Quotes: Process quotations as per RFQs received from the Team or standard service hours Ensure correct pricing quoted per modality, obtain selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General...

Responsibilities: - Lead and mentor a team of engineers, fostering a culture of collaboration, innovation, and continuous learning - Collaborate with cross-functional teams to define and execute the technical roadmap, aligning with business objectives and customer needs - Drive the design, development, and optimization of our platforms, ensuring scalability, reliability, and security - Provide...

Overview Responsibilities: Assess, align, process, and follow through on all specified customer Revenue Assurance activities. Manage Case Manager roles and responsibilities concerning Revenue Assurance. Effectively manage identified revenue leakage areas, assist the business in closing these areas, recover revenue loss, and eliminate future leakage by implementing best practice controls. Ensure...

Minimum requirements: - Bachelor's degree in Computer Science, Information Technology (IT), Network Administration, or a related engineering field - Good knowledge of Cambium, Mikrotik and Ubiquiti equipment is essential - Basic understanding BGP, OSPF and network routing will also be an advantage - Must have worked as an ISP systems administrator for at least 6 months - Will be required to...

Required Experience · 8-10 years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.â · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record managing...

Technical Sales Manager, Dairy – Ingredient Solutions Location: Midrand, Johannesburg, South Africa Region: Sub-Saharan Africa (South, East, West & Central Africa) Are you passionate about dairy technology and solution-based selling? We have an exciting opportunity for a Technical Sales Manager, Dairy – Ingredient Solutions to support and grow our dairy ingredients business across Sub-Saharan...

About the Role Preparation of the financial reporting for Group (including Group entities), provide technical accounting opinions and assistance in project managing the statutory audit. Responsibilities - Project management of the financial statement preparation process, including ensuring clear timelines are set and communicated to all stakeholders, monitoring of milestones, gathering of...

SAP Technical Consultant (Work Zone/ Fiori/ BTP) (Senior) (Contract) - Gauteng/Hybrid - ISB402055 Our client is seeking a SAP Technical Consultant (Senior) This role is pivotal in providing cuttingedge IT solutions to global operations while ensuring the seamless integration and management of SAP technologies. Senior-level role Cloudnative focus Hybrid flexibility Position...

Are you a Technical Lead / Scrum Master looking to elevate your skills and thrive in a supportive, fast-paced, and dynamic environment? Where the work you do drives real, innovative, meaningful, and valued outputs? About REPL As a client-led, ever-changing market, the retail industry demands innovative and inspiring tech solutions. REPL, part of Accenture, solves business critical problems as a...

Our client, a well known medical company based in Midrand is looking for a Technical Administrator. Admin experience working with Field Service Technicians is essential. The Technical Administrator will be responsible for processing all admin for the Technical Team. Areas of Responsibility Quotes: Process quotations as per RFQ’s received from the Team or standard service hours Ensure correct...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....

Hire Resolve's client is looking for a Team/Technical lead to join their team in Midrand, GP. The Software Development Team Lead will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET Core development stack. The Software Development Team Lead will provide technical and team leadership through coaching...

ROLE PURPOSE/FUNCTION The Technical Officer provides first- and second-line technical support to Vodacom Business customers by assisting with incident logging, basic troubleshooting, ticket management, and customer communication across selected products and services. The role focuses on developing technical capability, delivering reliable customer support, and escalating issues appropriately,...

Job Title: Senior Technical Commercial Underwriter Location: Johannesburg, Midrand Job Type: Full-time Reports To: Commercial Underwriting Manager Summary: We are looking for a Senior Technical Commercial Underwriter to join our client's team and be responsible for assessing the risk and determining the pricing of commercial insurance policies. The ideal candidate will have extensive experience...