Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...
Introduction- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Disclaimer- As an applicant, please verify the legitimacy of this job advert on...
Introduction An international organization providing business solutions for HR, Operations, Commerce and Finance to all industries, is looking for an experienced Microsoft 365 Dynamics Pre Sales Agent to join their team. Duties & Responsibilities - Business Analysis and Solution Design: - Understanding client requirements, mapping business processes, and identifying areas for improvement...
Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...
Position Overview: To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times. Reports to: Support Centre Team Leader Experience: Minimum of 1 year’s VeriClaim Experience. Previous experience working in a Support Centre...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
We are looking for Native Spanish Sales Agents from Colombia, Argentina and Venezuela Our client in the wellnessârelated E-Commerce sectoris looking for Call Center Agents to support the expansion of their customer base and sales operations. We are looking for a professional who can work according to the companys sales requirements and contribute to achieving sales targets. This role includes...
Location: East Rand, Nelspruit, Durban, Western-Cape, Gauteng We are seeking a knowledgeable and energetic Discovery Tied Agent who is willing to go the extra mile to build his/her own client base. This role is ideal for someone with a positive attitude and who sees him or herself as an absolute go-getter with an unwavering drive to meet client needs. Role and Responsibilities: - Develop and...
POSITION SUMMARY SA Citizens only. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...
Do it with passion as... Inside Sales Agent [m|f|d] Soloplan is an international company that prides itself in being the market leader in transport management systems. Individually tailored to your skills, you will take on challenging and varied tasks in our administration department. Your tasks- Identifying potential leads- Scheduling meetings with leads and clients- Supporting and...
JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2 DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience beneficial JOB REQUIREMENTS & OTHER ATTRIBUTES: -...
Pretoria, ZA Hybrid (Remote And In Person)- Full-Time- Herotel Business- Job Openings- Channel Support Agent - Tier 2 Applications are invited for the Channel Support Agent - Tier 2** position. This position will have remote work flexibility, reporting to the Channel Support Team Leader PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to: - Resolve all faults...
District Sales and Merchandising Agent Permanent Midrand Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our...
Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities whenit's inspired by humans by you.Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.We give...
Purpose As a client facing Banker, internally referred to as Local Agent, you will act as coordinator for EIB financing activities and carry out EIB public sector loans/investments in the assigned countries in order to finance projects that support EU development and cooperation policies outside the European Union. You will take end-to-end responsibility for their identification, appraisal,...
Hahn Collections (Pty) Ltd is urgently seeking to employ a Sales agent with Credit Clearing experience- Cold calling using internal leads provided by Company.- Offer clients a service to clear their names under debt review and administration.- Excellent communication and telephone skills.- Remuneration negotiableJob Types: Full-time, PermanentWork Remotely:- NoAbility to commute/relocate:-...
We are looking for a Customer Service Agent - Logistics to provide professional, efficient, and customer-focused support to ensure client satisfaction, resolve queries, and maintain company service standards in line with operational requirements.Key Responsibilities:- Provide accurate and clear product and service information.- Resolve customer complaints with professionalism and empathy;...
We are looking for Native Spanish Sales Agents from Colombia, Argentina and Venezuela Our client in the wellnessârelated E-Commerce sectoris looking for Call Center Agents to support the expansion of their customer base and sales operations. We are looking for a professional who can work according to the companys sales requirements and contribute to achieving sales targets. This role includes...
Job Purpose Provide support to Broker Consultants in processing all sales transactions assigned, within the set standards required by the company thus contributing to the productivity of the branch. Assist the Broker Consultant to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business. Assist where required to interpret,...
Introduction A leading telecommunications company is looking for a GSOC (Global Service Operation Centre) Client Service Delivery Agent who will be responsible for coordinating International Customer inquiries by phone or email and addressing these Customer complaints. This individual needs to possess strong communication skills, empathy, problem solving abilities and have the capacity to adapt...