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The Junior Support Specialist is responsible for assisting clients where needed and enhancing the client experience. The role involves processing complaints and issues related to products or services. Additionally, the Junior Support Specialist assists clients with completing purchase requests, upgrade requests and returns, and frequently provides technical assistance to clients. Primary...
Responsibilities: Design automation that drives revenue, creating efficient paths from lead to customer Ensure our tech stack talks nicely, optimizing CRM and automation platform integrations Execute killer email strategies that are segmented, personalized, and effective Provide the insights that help us refine our strategy and hit our targets Keep us compliant and clever with knowledge of...
We're Hiring: Business Conversationalist (Work from Home) - IT B2B Sales SupportAre you a natural talker with a knack for turning conversations into opportunities? Do you have a passion for technology and want to be part of a rapidly growing startup with BIG ambitions? If so, we have the perfect role for you!Who We AreWe’re a fast-growing IT services company specializing in helping small to...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
Overview Are you ready for your next challenge? Are you looking for an exciting new opportunity? If so, read on… We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction experts working in 80 countries and serving 170+ different markets, Teleperformance are the worldwide leader in...
Location: Remote (Anywhere in South Africa) Employment Type: Permanent part-time (2 days per week) Reporting to: Financial Director Experience Level: Minimum 2 years A growing professional services organisation is appointing an Admin & Data Support Specialist as part of a new growth-driven vacancy. This role provides high-level administrative and data support to the finance function and is well...
Purpose of the Role The Production Support Specialist is responsible for providing first-line technical support across multiple internal systems and platforms. This role ensures that usersincluding staff, brokers, institutional clients, administrators, and end-clientsreceive timely and accurate support according to agreed service levels. Working within the Product Department and closely with...
ENVIRONMENT: Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). If you're ready to play a pivotal role in the digital payments space and...
A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...
Job Title: Level 2 (L2) — Application Support Specialist (Technical Support) Location: Remote / South Africa Availability: 24x7x365 via structured on-call rotation (1 week on / 1 week off) Reports to: Support Lead / Service Delivery Manager Role Overview: As a Level 2 Application Support Specialist your focus will be on application and integration troubleshooting, API analysis, log...
Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Customer support specialist - AI Assisted Location: Remote. US Time zone The Role We’re looking for a reliable and detail oriented Customer Support Agent to help manage support tickets for a variety of eCommerce brands. You’ll be using AI powered platforms to review, refine and approve...
Overview: Lead Generation Specialist – Sales Support (Inbound) | Industrial Supply Chain Technology Location: Remote (South Africa-based) Employment Type: Full-time Salary: R50,000 – R80,000 per month (based on experience and role alignment) Project Y is hiring on behalf of a fast-growing technology company that is transforming industrial supply chains through decision intelligence and...
We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...
Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...
Role Purpose The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the Contact Centre leadership team. The role provides efficient, proactive, comprehensive administrative support...
Purpose of the Job The role of a Support Specialist II is to support the effective and efficient functioning of a Business Unit through the delivery of varied and complex administrative services. A resourceful and flexible approach is required. The position requires a strong degree of responsibility, discretion, and confidentiality. The role also coordinates projects, conducts research and...
Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...
Are you fluent in Dutch with a passion for travel? Then pack your bags, because we’ve got the perfect job for you! A leading international airline company is seeking a Dutch speaking Customer Support Specialist to join their team in Cape Town, South Africa. Your key job responsibilities as the Dutch speaking Customer Support Specialist in Cape Town, South Africa** will include: - Providing...
Responsibilities: Design automation that drives revenue, creating efficient paths from lead to customer Ensure our tech stack talks nicely, optimizing CRM and automation platform integrations Execute killer email strategies that are segmented, personalized, and effective Provide the insights that help us refine our strategy and hit our targets Keep us compliant and clever with knowledge of...
Overview: Lead Generation Specialist – Sales Support (Outbound) | Industrial Supply Chain Tech Location: Remote (South Africa-based) Employment Type: Full-time Salary: R50,000 – R80,000 per month (based on experience and role alignment) Project Y is hiring on behalf of a fast-growing frontier technology company transforming industrial supply chains through decision intelligence and actionable...