A leading software company in Cape Town seeks an IT Field Technician to deliver outstanding customer support and technical assistance. The role involves installing and maintaining hardware, troubleshooting issues, and managing service requests. Candidates must have at least 3 years of experience, CompTIA Network+ certification, and a valid driver's license. Join a dynamic team dedicated to...
A leading cloud solution provider is seeking a customer service advisor in Cape Town to assist students with technical issues during online exams. The ideal candidate should be friendly, have strong multitasking abilities, and a desire to learn. Responsibilities include answering calls and chats, logging tickets, and providing technical support. No advanced IT knowledge is necessary, but customer...
A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...
A managed IT services provider in Cape Town is seeking a motivated Helpdesk Agent to provide first-line technical support. In this role, you'll handle incoming IT support requests, log and categorise tickets, and offer assistance with Microsoft 365 issues. Ideal candidates have 1-2 years of IT support experience, strong customer service skills, and a willingness to learn. This position offers a...
A recruitment agency seeks a Support Team Lead to oversee and motivate the frontline IT support team in Pietermaritzburg, KwaZulu-Natal. This role is pivotal in delivering high-quality technical support services and fostering strong customer relationships. The ideal candidate will have at least 2-3 years of supervisory experience, strong IT knowledge, and exceptional communication skills....
IT Support Engineer Tier 2 Location: Century City - R30 000 Per Month We are looking for a motivated and experienced IT Engineer to join our out of hours Service Desk team based in Cape Town, South Africa. This role will report to the Director of Technology and Engineering. This is for a UK-based company, servicing Europe and the UK, so you will work UK hours. The main purpose of this position...
Join a forward-thinking company as an IT Customer Engineer, where your innovative mindset and technical expertise will shine. In this dynamic role, you will engage in the design and maintenance of IT systems, ensuring seamless installation and configuration. Your troubleshooting skills will be put to the test as you provide top-notch customer support, identifying problems and delivering effective...
IT Support Engineer We are looking for an Enthusiastic, easily adaptable and Innovative IT Support Engineer to provide Technical Support to all branches of a National Company (both remote and onsite). The ideal candidate will be a curious, collaborative, organized, hardworking team player who is continually on the lookout for innovative ways to improve IT systems across all platforms and has an...
About the job IT Support and Security Engineer L3 IT Support and Security Engineer L3 Join a High-Growth Australian MSP Remote Role (Darwin Hours) IT Support & Network Engineering | Market Related | Remote (South Africa, AU Hours) About Our Client Our client is a fast-growing Australian IT Managed Services Provider with a dynamic, mission-driven team supporting a diverse clientele across...
Remote IT Support Specialist - Night Shift (US Hours) Join to apply for the Remote IT Support Specialist - Night Shift (US Hours) role at Scaled Inc About the Company: Scaled Inc is a leading staff augmentation firm that connects USA-based Managed Service Providers (MSPs) with top-tier South African technical talent. We take pride in delivering exceptional technical expertise and outstanding...
A recruitment agency is seeking a Support Customer Care Consultant in Centurion, South Africa. The successful candidate will provide first level support, handling customer care inquiries and IT incidents efficiently. Candidates should possess a completed degree or diploma in Accounting, strong I.T knowledge, and experience with Dealer Management Solutions. Advanced MS Excel skills and experience...
About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast‑paced, international environment. You’ll lead a diverse team of four and...
A managed service provider is seeking a Helpdesk Technician to deliver excellent technical support and customer service. The role involves desktop support, troubleshooting, and engaging in security-related tasks. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, and strong communication skills. This is a fully remote position offering a...
PURPOSE OF THE JOB Manage and guide with calls placed for the Desktop Support environment including First-level Back Office support. Call assignment to Desktop team. Approval of Hardware Requests and ensuring service levels are met for all logged calls by managing while maintaining a high level of customer satisfaction that meets the Service Level Agreement (SLA). CALL MANAGEMENT - Effective...
A leading employment solutions company in Johannesburg is seeking a Mid-Level IT Support Engineer. The role involves installing, configuring, and supporting Microsoft operating systems along with troubleshooting IT equipment. Candidates should possess at least 3-5 years of IT experience and relevant qualifications, including A+, N+, or Windows Server certifications. The successful candidate will...
Location: Applicants should reside in Plattekloof, Panorama, Welgelegen, Edgemead, Monte Vista, Burgundy Estate. Role Overview: The client is looking for an innovative, deadline-driven IT Customer Engineer. Key Responsibilities: - Assist with design, construction, equipment installation, system configuration, and maintenance. - Provide customer support and troubleshoot systems. - Identify...
IT Support Engineer Tier 2 Location: Century City - R30 000 Per Month We are looking for a motivated and experienced IT Engineer to join our out of hours Service Desk team based in Cape Town, South Africa. This role will report to the Director of Technology and Engineering. This is for a UK-based company, servicing Europe and the UK, so you will work UK hours. The main purpose of this position...
About Ekco 🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...
About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...