IT Helpdesk Analyst jobs in Midrand

Qualifications: - Education: Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field. A Post graduate degree or relevant certification (e.g., BA Certification, PM) is a plus. - Experience: - 3-5 years of experience as a Business Analyst in IT/transformation projects. - Proven experience in requirements gathering, process analysis, and solution...

Business Analyst IT Projects Contract duration: 12 months Location: Midrand Role Purpose: The Business Analyst is responsible for understanding the business needs, processes, and challenges of the organization to identify solutions that align with strategic goals. This role involves gathering requirements, analyzing and documenting business processes, and working closely with stakeholders,...

Junior Business Analyst (IT Applications: Finance) Permanent Midrand Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource....

Purpose:The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the...

SA - Gauteng, MidrandR 20000 - R 24000 Monthly Cost To CompanyAn IT Services company based in Midrand is looking for a Customer Experience Consultant (Helpdesk Consultant) to join their team The successful candidate's main responsibility will be to provide technical and service support to clients. The successful candidate will be handling and troubleshooting incoming and outgoing calls as well...

Duties & Responsibilities Provide Tier 2/Tier 3 support across all Servest sites, acting as an escalation point for Helpdesk and Tier 1 Technicians. Deliver stable, secure, and agile IT infrastructure services including: - Windows OS - Network and VPN services - Storage and backup - Information security and monitoring - Telephony & conferencing technolog Manage and maintain: - On-premise and...

Overview Hire Resolve is seeking a Business Analyst for their client. In this role, you will collaborate with senior analysts and stakeholders to design, develop, and implement systems using data and technology to enhance business excellence and strategic decision-making. You will collect, analyze, and present data on market trends, customer needs, industry standards, and operational efficiency....

Job Description Hello Future IT Security Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the...

Job Description Responsibilities As part of the delivery team, the business analyst: - Facilitate requirements gathering meetings with stakeholders, across all levels - Analyse and document requirements using suitable BA techniques. - Create low fidelity wireframes - Translate the requirements into clear, concise user stories with acceptance criteria - Communicate agreed requirements...

Business Analyst (Expert) long-term contract ESSENTIAL SKILLS: - Strong business analysis skills including requirements elicitation, process mapping and gap analysis - Experience translating business requirements into clear technical specifications and user stories - Proven ability to define and prioritise acceptance criteria and testable requirements - Basic Knowledge in Java, AWS, cloud...

ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data-driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines technical acumen with business insight to elevate customer satisfaction and...

We are recruiting for a Business Analyst role. The role is based in Midrand and on ad-hoc basis. Key responsibilities: - Requirements Gathering: Identifying and capturing stakeholder requirements - Requirements Documentation: Clearly defining and documenting stakeholder requirements in elements such as: Business Requirements Specification, Functional Requirements Specification, User Stories,...

Our client is seeking a Test Analyst (Expert) to join their team. The mission is to innovate and deliver comprehensive IT solutions, focusing on transitioning manual product tests to an automated testing concept and ensuring the quality and success of financial applications. Key Highlights Expert-level role Agile and test management methodologies focus Flexibility with remote/on-site work...

Gauteng, Midrand- R 30 000 - R 35 000 Monthly Basic Salary (Retirement fund / 3G card)- Role: Junior Data AnalystLocation: MidrandA well-known leading ICT company is looking for a Junior Data Analyst to join their dynamic team. You will be responsible for the management of data generated by the various systems in the network and to translate this data into a format that is meaningful for the...

Senior Analyst, Financial Planning & Analysis - Marketing Commercialization- Location: Midrand, SA- Function: Finance Overview:The purpose of this role is to be the key business partner for the Cluster Marketing Commercialization Director and Cluster Marketing Commercialization teams. Responsibilities: - Lead financial analysis in support of the marketing commercialization teams including...

Who We AreWe have been in the gaming industry for over 35 years but pride ourselves on looking forward. GLI is on the cutting edge of casino gaming technology and regulation, guiding clients through a dynamic, ever-changing landscape. We offer the stability of a global leader to both our clients and employees around the world.Why You Should Work HereOur many talented employees are the key to our...

Qualifications: - Education: Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field. A Post graduate degree or relevant certification (e.g., BA Certification, PM) is a plus. - Experience: - 3-5 years of experience as a Business Analyst in IT/transformation projects. - Proven experience in requirements gathering, process analysis, and solution...

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team...

IT Portfolio Governance & Compliance Analyst Permanent Midrand Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our...

ROLE PURPOSE As part of the Customer-facing Nexio SOC team, the Cybersecurity Incident Manager is a crucial role within an organization's cybersecurity team. The primary responsibility of the Cybersecurity Incident Manager is to detect, respond to, investigate, and mitigate cyber threats and incidents that occur within the organization's network and information systems. The Cybersecurity...