IT Helpdesk Operator jobs in Cape Town

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion for all things digital and are prepared...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Over the last decade, Webrepublic has grown from an ambitious startup into Switzerland’s leading digital agency. More recently, Webrepublic has launched a subsidiary in South Africa to work hand-in-hand with our HQ in Switzerland. Our team in Cape Town has grown, and we are now looking for a Head of IT Operationsto expand our local presence into a large-scale operation. As Head of IT Operations,...

A leading IT solutions provider in Cape Town is seeking a Senior IT Support Manager to lead and mentor a distributed team of technicians. The ideal candidate will have at least 7 years of IT support experience, including 2 years in a supervisory role. Responsibilities include overseeing daily operations, managing technical support projects, and coordinating across multiple sites. Competitive...

Business unit, Department, Reporting Business Unit DPS Department Specialist Solutions: Retail & Heath Solutions Reports To Team Leader Grade OP1 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients’ needs. Key Deliverables / Primary Functions Clients - To provide excellent service...

Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...

What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

Job title: Helpdesk AnalystReporting to:Technical Support ManagerLocation: Cape TownALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETSWHAT WE DOLula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

The main purpose of this role is to lead our technical support team and ensure our help desk offers efficient and effective technical support to our customers. This role is critical to delivering exceptional support to our clients and internal teams by overseeing all help desk activities, managing staff performance, improving processes, and ensuring accountability for service levels to our...

About the Role We are looking for a friendly and reliable Helpdesk Agent to join our team. This role is ideal for someone starting out in IT or customer support. Previous helpdesk experience is helpful but not required — full training will be provided. What You'll Do - Help users with basic IT or system-related questions - Answer support requests via phone, email, or a helpdesk system - Log...

Simera Sense is a leading provider of Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Our Holdings Company is in Belgium, and our South African company is based in Somerset West, close to all amenities and diverse natural beauty, providing great lifestyle...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...

This key leadership role reports to the Executive Manager. The successful person will own, manage and run all IT and maintenance elements across our Cape Town and Johannesburg campuses. We require a strategic and big picture thinker with the ability to think critically and identify potential issues before they arise. You will have a demonstratable knowledge of the full scope of IT infrastructure,...

A leading digital agency in Cape Town is seeking a Head of IT Operations to lead their global IT strategy. This role involves overseeing IT governance and supporting business processes, focusing on building a distributed IT operations team. The ideal candidate has strong leadership skills, budget management experience, and in-depth IT knowledge across Mac and Windows environments. This position...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...