Delivery Manager: IT Services Job Purpose Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the entire life cycle in the above-mentioned context. In...
A premium financial services organization is seeking an IT Service Desk Agent to provide first-line support to users in Johannesburg. The ideal candidate will log, troubleshoot, and resolve basic IT issues while ensuring efficient service delivery. A Bachelor of Commerce in Information Technology is a requirement. This role offers opportunities for learning and development in a collaborative...
A global health and wellness company seeks an IT Service Delivery Manager to oversee IT service management for Global AI Platforms. The role involves managing service delivery, coordinating client relations, leading diverse teams, and implementing service improvements. Ideal candidates should have a degree in Computer Science or a related field, significant management experience, and a solid...
A leading financial services firm is seeking a Service Desk Lead in Pretoria to manage daily service desk operations and provide high-level technical support. The ideal candidate will have over 5 years of helpdesk experience with at least 2 years in a supervisory role. Responsibilities include overseeing technical support, mentoring the IT team, and improving service delivery processes. This...
A global technology firm is seeking a Business Development Sales Consultant for service sales, based in Johannesburg or Western Cape. You will be responsible for cultivating trust-based relationships with customers, managing the CRM system, and driving sales across Sub-Saharan Africa. The ideal candidate holds a degree in IT, Marketing, or Sales and has at least 3 years of experience in IT sales....
A leading IT firm in South Africa is seeking three enthusiastic and customer-focused Service Desk Agents to join their IT Department. This entry-level position is ideal for individuals who are passionate about technology and committed to providing excellent technical support to internal users across various business units. Successful candidates will demonstrate strong communication skills and the...
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
A leading development finance institution is seeking an experienced IT Service Desk Technician based in Gauteng, South Africa. This permanent role entails providing 1st and 2nd level technical support to internal stakeholders, focusing on resolving hardware, software, and networking issues. Candidates should have a relevant IT diploma, strong troubleshooting skills, and prior experience in IT...
A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...
IT Operations and Service Delivery Manager About the job IT Operations and Service Delivery Manager IT Operations and Service Delivery Manager - 12 Month Contract - Matric (Grade 12) - Bachelor's degree in IT, Computer Science, or a related field. (Related technical qualifications, based on technical assessment outcome) - Minimum of 5 to 8 years of experience in IT operations, with at least 3...
Overview Eduvos is looking to employ the services of a IT Service Manager on a permanent basis, to be based at any Eduvos campus. Position Type: Permanent Location: National Role Purpose: Run national service operations, SLAs and customer experience. Seniority level - Mid-Senior level Employment type - Full-time Job function - Information Technology Industries - Higher...
A technology-driven IT firm is seeking an IT Service Delivery Manager to ensure high-quality IT service delivery. Candidates should have a minimum of 3 years in IT service delivery and possess an IT degree or diploma. Responsibilities include managing service performance, resolving incidents, and liaising with vendors. The role offers a competitive salary, a hybrid working model, and...
A recruitment agency seeks an experienced IT Manager to oversee and maintain IT infrastructure in Johannesburg. The role requires a bachelor's degree and ITIL certification, alongside seasoned experience in client services and network management. You will be responsible for ensuring operational efficiency, supporting enterprise IT customers, and managing service delivery. Join a team-oriented...
Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaIT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service requests, while...
A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...
- Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to work under...
The Industrial Development Corporation (IDC) is inviting qualified and experienced IT professionals to apply for a permanent IT Service Desk Technician position based in Gauteng. This role is ideal for candidates with strong technical troubleshooting skills, customer service orientation, and experience in IT service desk environments. If you are passionate about IT support and operational...
A leading recruitment agency in South Africa seeks an expert in IT service design. You will optimize processes, lead RFP responses, and develop solutions that align with client's technology strategy. The role requires strong project planning and technical architecture capabilities. Ideal candidates should have expertise in transitioning business processes and a comprehensive understanding of...
A recruitment agency seeks an experienced IT Operations and Service Delivery Manager for a 12-month contract in Johannesburg, South Africa. The role involves overseeing service delivery, managing incidents, and collaborating with cross-functional teams to enhance service quality. Candidates should have a Bachelor's degree in IT or a related field, with 5-8 years of relevant experience, including...
A leading IT services company in Johannesburg is seeking an experienced IT Support Specialist. The ideal candidate will have over 3 years in a similar role, hold relevant IT qualifications, and possess strong troubleshooting skills. Responsibilities include managing client requests, maintaining databases, and ensuring high levels of client satisfaction. Candidates should have experience with...