Scope of Infrastructure - Network / Telecommunications Cabling, switches, optimizers, routers, firewalls, proxies, gateways, WAN, WiFi, video-conferencing systems, UPS, air conditioning, generators, IoT - Systems Servers (Windows/Linux or iSeries), storage, data backup means, local applications - End Users PCs, thin clients, smartphones/tablets, printers, satellite phones, scanner guns,...
Required Experience - 510 years experience in IT performance management, service assurance, or telecom analytics - Strong exposure to: - SIM activation & provisioning systems - Recharge platforms (prepaid/postpaid) - USSD infrastructure - Billing & charging systems - Hands-on experience working with composite KPIs and performance indices - Experience in large, high-volume transactional...
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...
IT Services Engineer | Sailpoint Doha Qatar Salary: Market Related Contract (37 months) Purpose of Position: Complement Recruitment are recruiting for a Sailpoint IT Services Engineer based in Doha Qatar, for a 37 month contract. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills - SailPoint Certified Identity IQ Engineer -...
Industry: Managed Service Providers, such as IT Maintenance, security, Data backup, web hosting, VOIP Employer: US Contract: Permanent Salary: R100k per month Workplace: Remote in SA Responsibilities- Experience in managing and overseeing operations, enhancing performance, and advocating a culture of superiority within the company.- Additionally, the Chief Operations Officer will supervise...
IT Manager: IT Service Delivery - AA/EE - Randburg Minimum requirements:A bachelor’s degree or Equivalent IT Qualification or Diploma- ITIL | CobIT- Minimum 9+ Years Working Experience- 4+ years of experience managing people in a technical environment.- 4+ years’ experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.- 5+ years of...
Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
Overview Hire Resolve is currently seeking a Business Analyst to join our client’s team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams. In this role, you will work closely with project managers, developers, and other key...
The IT Service Desk Manager is responsible for leading and managing the IT Service Desk team to ensure timely and effective resolution of IT support requests. The role ensures high levels of customer satisfaction, drives operational efficiency, and ensures service levels are met or exceeded. The manager is also responsible for implementing best practices, continuous improvement, and alignment...
JOB PURPOSE Administration of all Services and Maintenance- Key performance areas Machine uptime- Ensure technicians are sensitized to SLA status Maintenance Administration and Planning- Maintaining and tracking assets, its maintenance and state.- Upkeep of System data relating to service and maintenance, planning and processing of job cards, breakdowns and service bulletins. Service...
Your role - To provide the onsite support for end users to identify, diagnose and rectify any issues in computer hardware, software, services, and applications. - Support end users and deliver IT services in the areas of Microsoft 365, MS Teams, PC support, LAN and WAN, video conferencing etc. - Hands-on practice on Microsoft Power platform services including Power automate and power app. -...
Job Summary:Our client at Monka Investments is seeking a dynamic and technically skilled IT Project Manager to join their team, this is an exciting opportunity for a hands-on professional who excels in providing high-level IT support, including desktop and hardware services, while also effectively managing client accounts and onsite warranty support services. You will be responsible for ensuring...
We are seeking a proactive and motivated Junior Sales and Support Coordinator to join our Managed IT Services Department. The ideal candidate will play a crucial role in supporting our customer product sales, coordinating client engagements, and providing technical assistance. This role requires familiarity with managed IT service solutions, computing hardware, and Microsoft Windows and Office...
, permanent Position: Client Service Officer - Banking We are currently seeking a highly motivated and customer-oriented individual to join our team as a Client Service Officer. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our banking services. You will act as the primary point of contact for...
Description To drive sales performance by applying established processes to achieve individual targets within the assigned area. Build and sustain strong customer relationships through effective engagement and exceptional service delivery. Contribute to team success by consistently meeting objectives and supporting a superior customer experience. Hello Future External Sales and Service Advisor...
About Epiroc Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification. Life at...
2025-09-12 - 2025-10-12CONTRACTORJHB002189ARTISANGauteng, Boksburg**TBC Monthly Basic Salary (Market related)We are looking for a hands-on, semi-skilled General Worker to support Field Service Engineers on-site. This role is suited to someone who is experienced in working in the field, comfortable with pumps and related equipment, and eager to learn and grow within a technical service...
Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your...
Overview Responsibilities: Customize the ITSM tool to align with organizational processes. Define and manage service-level agreements (SLAs). Engage with ITSM vendors and maintain vendor relationships. Implement and maintain change management processes, workflows, and required adjustments as needed. Work closely with the Change Coordinator to process Change Management tasks (., process RFCs)....