IT Services Manager jobs in Gauteng

Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...

An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...

A leading recruitment agency in South Africa seeks an expert in IT service design. You will optimize processes, lead RFP responses, and develop solutions that align with client's technology strategy. The role requires strong project planning and technical architecture capabilities. Ideal candidates should have expertise in transitioning business processes and a comprehensive understanding of...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 22, 2026 Job Purpose - Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the...

As a Senior Project Manager, you will be responsible for the delivery of an enterprise-wide project involving multiple partners and clients. You will be required to work closely with all levels of business throughout the entire lifecycle of the project in order to ensure success at each stage. You will also manage all aspects of planning and implementation whilst working collaboratively with...

Job Purpose Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the entire life cycle in the above-mentioned context. In addition, the role is responsible for...

IT Manager: IT Service Delivery - AA/EE - Randburg Minimum requirements:A bachelor’s degree or Equivalent IT Qualification or Diploma- ITIL | CobIT- Minimum 9+ Years Working Experience- 4+ years of experience managing people in a technical environment.- 4+ years’ experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.- 5+ years of...

Overview Hire Resolve is currently seeking a Business Analyst to join our client’s team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams. In this role, you will work closely with project managers, developers, and other key...

Purpose of the Job:The purpose of the job is to maintain client satisfaction, by monitoring and managing the delivery of consistent, consistent quality service as per contractual SLAs for each service area. The Service Delivery Manager also manages internal structures and operational resources. Key Outputs: - Service Delivery Management - Performance and Quality Management - Technical...

Required Experience - 510 years experience in IT performance management, service assurance, or telecom analytics - Strong exposure to: - SIM activation & provisioning systems - Recharge platforms (prepaid/postpaid) - USSD infrastructure - Billing & charging systems - Hands-on experience working with composite KPIs and performance indices - Experience in large, high-volume transactional...

IT Services Engineer | Sailpoint Doha Qatar Salary: Market Related Contract (37 months) Purpose of Position: Complement Recruitment are recruiting for a Sailpoint IT Services Engineer based in Doha Qatar, for a 37 month contract. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills - SailPoint Certified Identity IQ Engineer -...

Key responsibilities: - Proactively identify and pursue new business opportunities in the private sector to expand the customer base. - Promote and sell ICT Products, services, and licenses following initial onboarding training. - Sell complementary IT solutions, including software applications, hardware, and IT infrastructure products. - Build and maintain strong relationships with existing...

Key responsibilities: Proactively identify and pursue new business opportunities in the private sector to expand the customer base. Promote and sell ICT Products, services, and licenses following initial onboarding training. Sell complementary IT solutions, including software applications, hardware, and IT infrastructure products. Build and maintain strong relationships with existing and...

Our client in the telecommunications sector is looking for a IT KPI/ Service Performance Analyst (Telecom Systems) contract duration 6 to 12 months. Role Purpose The IT KPI & Service Performance Analyst is responsible for defining, monitoring, validating, and optimizing a composite IT performance KPI derived from critical customer-facing telecom processes. The role ensures end-to-end service...

The aim of the job of an IT Service Desk Specialist is to provide efficient technical support and assistance to end- users and clients. They aim to resolve IT-related issues promptly to ensure smooth and continuous business operations. MAIN TASKS AND RESPONSIBILITIES - Provide 1st line on-site and remote IT support to the organisation's end users - Provide after-hours IT support - Provide IT...

The IT Service Delivery Coordinator is responsible for ensuring the seamless delivery of IT services to internal and external customers. This role combines hands-on technical support with service coordination responsibilities to bridge the gap between service desk operations, technical support and service delivery management. The position is on site at our Randburg office. Key...

A leading recruitment agency is seeking an experienced General Manager for IT/OT Service Delivery to oversee IT and OT operations in Johannesburg. The ideal candidate must have a B Degree/B Tech in IT or related fields and at least 10 years' experience in service delivery and data centre management. Responsibilities include ensuring compliance with ISO/IEC standards and ITIL, managing resources,...

Overview Responsibilities: Customize the ITSM tool to align with organizational processes. Define and manage service-level agreements (SLAs). Engage with ITSM vendors and maintain vendor relationships. Implement and maintain change management processes, workflows, and required adjustments as needed. Work closely with the Change Coordinator to process Change Management tasks (., process RFCs)....

Key responsibilities: - Proactively identify and pursue new business opportunities in the private sector to expand the customer base. - Promote and sell ICT Products, services, and licenses following initial onboarding training. - Sell complementary IT solutions, including software applications, hardware, and IT infrastructure products. - Build and maintain strong relationships with existing...

Overview Hire Resolve is currently seeking an experienced and detail-oriented Accountant to join our client’s IT services team. As an Accountant in the IT services industry, you will play a critical role in managing financial records, conducting audits, and analyzing financial data specifically in the context of the IT services sector. We are looking for a candidate who has a strong...