Job Purpose: To perform IT projects risk assessments, with the objective of ensuring that risks within projects are identified, assessed, adequately mitigated and monitored. The manager will also draft risk reports to be tables at projects governance structures. Furthermore, the role will assist the SM with ensuring that the project complies to the adopted methodologies. This position reports...
Our client is looking for an experienced and reliable IT Support Technician (Level 1) to join their technical support team. The successful candidate will handle first-line support requests, assist with desktop and network troubleshooting, and ensure that users receive prompt and professional service. Key Responsibilities - Act as the first point of contact for IT-related incidents and service...
About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...
Job Description Key Performance Outputs Responsibilities The successful candidate will be reporting to the IT Service Quality and Change Manager and will be responsible for but not limited to the following: - Design and implement a standard IT service catalogue for ACSA IT. - Maintain the service catalogue comprising of all services provisioned. - Ensure standardised, efficient and effective...
Structural Information Job number: Job title: Analyst: IT Application Support Job grade: S6 Group/ BU: Generic Division: Generic Span of control: 0 Reports to: Management REM Functional Area: IT Core Description Responsible for providing, technical advice and support for the installing, complex analysis, testing, tuning, optimising, diagnosing problems, repairing, upgrading and...
A premium financial services organization is seeking an IT Service Desk Agent to provide first-line support to users in Johannesburg. The ideal candidate will log, troubleshoot, and resolve basic IT issues while ensuring efficient service delivery. A Bachelor of Commerce in Information Technology is a requirement. This role offers opportunities for learning and development in a collaborative...
A global technology firm is seeking a Business Development Sales Consultant for service sales, based in Johannesburg or Western Cape. You will be responsible for cultivating trust-based relationships with customers, managing the CRM system, and driving sales across Sub-Saharan Africa. The ideal candidate holds a degree in IT, Marketing, or Sales and has at least 3 years of experience in IT sales....
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...
IT Operations and Service Delivery Manager About the job IT Operations and Service Delivery Manager IT Operations and Service Delivery Manager - 12 Month Contract - Matric (Grade 12) - Bachelor's degree in IT, Computer Science, or a related field. (Related technical qualifications, based on technical assessment outcome) - Minimum of 5 to 8 years of experience in IT operations, with at least 3...
Overview Eduvos is looking to employ the services of a IT Service Manager on a permanent basis, to be based at any Eduvos campus. Position Type: Permanent Location: National Role Purpose: Run national service operations, SLAs and customer experience. Seniority level - Mid-Senior level Employment type - Full-time Job function - Information Technology Industries - Higher...
A technology-driven IT firm is seeking an IT Service Delivery Manager to ensure high-quality IT service delivery. Candidates should have a minimum of 3 years in IT service delivery and possess an IT degree or diploma. Responsibilities include managing service performance, resolving incidents, and liaising with vendors. The role offers a competitive salary, a hybrid working model, and...
A recruitment agency seeks an experienced IT Manager to oversee and maintain IT infrastructure in Johannesburg. The role requires a bachelor's degree and ITIL certification, alongside seasoned experience in client services and network management. You will be responsible for ensuring operational efficiency, supporting enterprise IT customers, and managing service delivery. Join a team-oriented...
Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaIT Service Desk Agent provides first-line technical support to end-users, assisting with basic computer hardware, software, and application issues. The role focuses on logging, troubleshooting, and resolving common incidents and service requests, while...
A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...
About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate...
A leading recruitment agency in South Africa seeks an expert in IT service design. You will optimize processes, lead RFP responses, and develop solutions that align with client's technology strategy. The role requires strong project planning and technical architecture capabilities. Ideal candidates should have expertise in transitioning business processes and a comprehensive understanding of...
An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...
A recruitment agency seeks an experienced IT Operations and Service Delivery Manager for a 12-month contract in Johannesburg, South Africa. The role involves overseeing service delivery, managing incidents, and collaborating with cross-functional teams to enhance service quality. Candidates should have a Bachelor's degree in IT or a related field, with 5-8 years of relevant experience, including...
A leading IT services company in Johannesburg is seeking an experienced IT Support Specialist. The ideal candidate will have over 3 years in a similar role, hold relevant IT qualifications, and possess strong troubleshooting skills. Responsibilities include managing client requests, maintaining databases, and ensuring high levels of client satisfaction. Candidates should have experience with...