Learner Support Agent jobs in Western Cape

Job Summary: As a Technical Support Agent, you will be responsible for providing exceptional voice and written support to students and faculty who contact us. You will serve as a primary point of contact for addressing inquiries, resolving issues, and providing guidance related to various technical queries. Responsibilities:Provide Technical Support- Offer timely and accurate assistance to...

WE’RE HIRING – CUSTOMER SUPPORT AGENT (VEGAS BETS) Vegas Bets is looking for a Customer Support Agent to join our growing support team.Requirements:Willing and able to work night shiftsAvailable to work weekends & public holidaysExcellent English communication skills (written & verbal)Strong customer service mindsetComfortable assisting customers via live chat, email, and callsAble to work in a...

The Customer Support Agent is responsible for managing incoming customer interactions across phone, email, and other communication channels. The role ensures accurate information delivery, efficient order processing, and timely Level 1 issue resolution for sales, technical, and operational queries. This position is essential in upholding customer satisfaction and driving operational excellence....

A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented individual. ? Key Responsibilities - Manage...

Customer Support Agent Join a High-Growth Fintech Start-Up Powering Global Payments Claremont, Cape Town | R10 000 - R15 000 | Shift-Based (7am - 3pm, 3pm - 12am) About Our Client Our client is a dynamic South African fintech company providing secure and seamless online payment solutions across diverse industries such as e-commerce and iGaming. With a focus on innovation, speed, and simplicity,...

Role overview:The TooMuchWifi (“Company”) Technical operations support agent is responsible for maintaining continuous communication between the field technician teams, scheduled customers, and the scheduling and communications supervisor. Key Responsibilities The technical operations support agent reports to the technical operations support supervisor and is responsible for: - Maintain open...

We are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...

If you are passionate about travel and customer service, we have the perfect opportunity for you! We are seeking a Pre Departure Support Agent to join our yachting division in Cape Town. At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular...

Are you a problem solver with a knack for technology? Join our team as a Tech Support Agent and assist customers with their IT issues. Responsibilities include troubleshooting software and hardware problems, providing timely solutions, and delivering exceptional customer service. Don't miss this chance to be part of a dynamic IT support team! Pay: From R94,42 per hour Expected hours: 40 per week

ABOUT THE JOB The main purpose of this role is to be the technical hero that keeps our organization running smoothly! As a Systems Support Agent, you will provide responsive and courteous technical support to end-users, ensuring their productivity and enhancing their overall experience with technology. You will diagnose and resolve system-related issues, assist users with troubleshooting, manage...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Role Purpose: The Support Agent Team Leader oversees the day-to-day performance of the support team, ensuring exceptional customer service, efficient query resolution, and data-driven improvement of service delivery standards across operations. Key Responsibilities: - Team Leadership: Supervise, coach, and motivate support agents to achieve individual and team performance goals. - Customer...

Technical Support Agent (1st Line Support) Position Description: Imagine having the chance to develop and expand your skills and work for one of the foremost specialty retailers in South Africa. The organization is looking to hire IT Service Desk Agents to join its Service Desk Team. The successful candidates will have a passion for providing excellent customer service and possess strong...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) provider, trusted by clients worldwide to deliver tailored, high-quality solutions. With a strong focus on customer experience, innovation, and operational excellence, we are expanding our team and seeking motivated professionals to join us. As a Customer Service Agent – Payables Support, you will play a key role in assisting...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and Pipedrive (or similar), and a passion...

We are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg / Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...

If you are passionate about travel and customer service, we have the perfect opportunity for you! We are seeking a German-speaking Pre Departure Support Agent to join our yachting division in Cape Town. At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most...

We are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the unique and funky work environment.-...

We are currently recruiting Danish Speaking Agents in the Somerset West/Helderberg Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and...