Operations Services Manager jobs in Rondebosch

Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across policy, claims, and billing functions. Role...

A global financial services company located in Cape Town is looking for a Service Delivery Manager. This role involves managing client service delivery, resolving operational queries, and ensuring quality support. The ideal candidate should have over 4 years of relevant experience, strong analytical skills, and excellent communication abilities. The position offers an opportunity to work in a...

Please Read Carefully & Fully Complete Both Steps Below to Be Considered At One Janitorial, our mission is driven by core values:Discipline, Ethical Standards, Results-Oriented, Impact, Commitment, and Responsibility. We are seeking a skilled Service Operations Manager to lead our remote service team, ensuring exceptional support and long-term satisfaction for our commercial cleaning clients...

Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...

Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across multiple accounts. The Director will drive performance across voice, email, chat, and technical customer...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

A technology services provider seeks a Technical Services Manager in Cape Town to lead service delivery operations across Helpdesk and Technical Services teams. The successful candidate will ensure superior customer experience and maintain client environments. Candidates should have Matric, 5+ years in technical support, and leadership experience in an MSP environment, along with strong...

A prominent retail company in Cape Town is seeking an Assistant Store Manager. In this role, you will manage daily operations, guide staff, and ensure top-notch customer service. Ideal candidates will have 3-5 years of retail experience, strong stock management skills, and the ability to train others. Benefits include comprehensive medical and retirement plans. Join us to lead a dedicated team in...

A leading customer experience solutions provider is seeking an Associate Director of Operations in Cape Town, South Africa. The role focuses on optimizing operations, managing budgets, and enhancing team performance to drive business success. Ideal candidates will possess over 5 years of experience in operations management, with strong communication and negotiation skills, preferably in the...

Director of Operations - Customer Service (BPO) Cape Town, South Africa, ZA, Cape Town, Job Description: Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across...

What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...

Company Description Join us at Accor,where life pulseswith passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and...

Service Operations Administrator Support operations, billing, and job coordination for a leading US pipeline services provider Remote, South Africa | US Hours | R25 000 - R35 000 per month About Our Client Our client is a trusted leader in underground utility and pipeline services across the United States. With a reputation built on safety, reliability, and innovation, they deliver efficient,...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and...

A leading operations firm in Cape Town seeks a Head of Operations to oversee end-to-end functions across South Africa. The successful candidate will guide logistics, warehousing, procurement, technical support, and facilities management while ensuring efficiency, scalability, and customer satisfaction. Qualifications include a Bachelor's degree and 8–10 years in senior operational leadership...

Role Overview K2 Recruit is partnering with a leading managed services provider to recruit a motivated Sales Specialist to join their dynamic team in Century City. This role is ideal for a commercially driven professional who thrives on building relationships, generating new business, and growing existing accounts within the IT, networking, and IPTV sectors. The successful candidate will play a...

Role Overview - The Service Manager will oversee the HVAC Technical Service Team, providing leadership, technical direction, and operational oversight for service and maintenance activities within industrial and mining environments. - The role requires strong technical capability, safety awareness, and the ability to manage teams across regions. Key Responsibilities - Lead and manage HVAC...

A global customer service provider located in Cape Town is seeking a Director of Operations to manage large-scale customer service operations for US clients. This role involves leading multiple teams, ensuring adherence to Service Level Agreements (SLAs), and driving operational excellence. The ideal candidate will have extensive experience in BPO environments, strong P&L ownership, and a...

A leading BPO service provider in Cape Town is seeking a Director of Operations to oversee large-scale customer service operations for US clients. This role focuses on ensuring exceptional service delivery, achieving key performance indicators, and managing financial performance across multiple accounts. The ideal candidate will have over 12 years of experience in call center operations, with 5...