problem incident manager jobs in Bloubergstrand

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

Job Description This is an exceptional opportunity for a Senior Business Analyst to join a global leader in software, data, and AI solutions. As part of a discovery team, you will analyse complex problem landscapes to deliver AI solutions for global blue-chip clients and governments worldwide. This role is 100% remote, offering between R1.3M - R1.4M THE COMPANY This company is a global leader...

A leading payments provider in Cape Town seeks an Intermediate SOC Engineer to manage security monitoring and incident response across their digital assets. The role requires a strong background in information security, at least three years of full-time experience, and knowledge of SIEM platforms. Candidates should be problem-solvers who are eager to learn and adapt. Join a dynamic team committed...

A leading recruitment firm seeks a Senior Cisco Security Engineer to provide IT security support and manage network infrastructure. The successful candidate will monitor systems to safeguard against cyber threats, manage security technologies, and ensure compliance. Applicants should have at least 3 years of experience with Cisco networking technologies, strong knowledge of security architecture,...

An IT service management firm in Cape Town is seeking a Service Delivery Manager to oversee incident governance, manage stakeholder communication, and drive service excellence. The ideal candidate will have over 3 years' experience in ITSM roles, preferably with ITIL certifications, and be proficient in Jira Service Management. Candidates should be prepared for a collaborative environment,...

Redherd is partnering with a large, well-established retail group to help expand their internal cyber security operations team. We’re looking for a technically skilled Blue Teamer with strong incident response and SOC transformation experience, who’s excited about defending against evolving cyber threats and maturing detection and response capabilities. About Redherd Redherd is a specialist...

About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town—we support more than 2,500 clients...

Service Desk Analyst - Ticket Queue Dispatcher Main Responsibilities: - Monitoring the queues and assign the incidents before missing Response time SLA - Categorizing whether a ticket is an incident or request - Populating mandatory fields in the ticket form through initial triage before assigning to an engineer - Monitoring Dashboards and initiating appropriate action - Creates forms for known...

Job Summary: We are seeking a skilled and organized Administration/Night Manager to join our cruise ship team. As the Administration/Night Manager, you will oversee the night operations and provide administrative support to various departments. Your strong leadership skills, attention to detail, and ability to handle multiple tasks will contribute to the smooth functioning of the ship during...

Service Delivery Manager Location: Century City, Cape Town (Onsite)Salary: R840 000 - R1 140 000 CTC per year Benefits: Medical aid contributionTravel: USA trips 2-4 times per year We’re looking for a seasoned Service Delivery Manager to lead the delivery of IT services for global clients in the mining and construction industries. This role is hands-on, client-facing, and central to keeping...

Your Purpose...The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas. This role is key in engaging our members across all offerings in club as well as online. This role supports the retention of our...

About Us The Company Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment company is seeking a Principal Security Engineer to deliver enterprise-level security solutions in Cape Town, South Africa. The ideal candidate will have over 8 years of experience in information security and a strong background in SIEM/SOC technologies, vulnerability management, and firewall technologies. This role requires excellent problem-solving skills, the ability to...

About Us The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

A leading recruitment agency seeks a skilled Security Engineer (L3) in Cape Town. This role involves managing high-complexity tickets, troubleshooting advanced issues, and mentoring junior engineers. Ideal candidates will possess an advanced qualification in IT, relevant certifications, and solid experience in a medium to large ICT environment. You'll ensure operational security infrastructure...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment agency is seeking a Security Engineer to manage complex technical issues, provide onsite support and optimize client infrastructure. The ideal candidate will have extensive experience in IT management and security certifications, along with excellent communication skills. Responsibilities include troubleshooting and providing technical leadership to ensure secure operations....