problem incident manager jobs in Centurion

Brief description The main purpose of this position is to manage the Problem and Incident Management processes to reduce the impact of IT incidents on end users. This includes tracking IT incidents, performing trend analysis, conducting post-mortems after major incidents and organising the problem management team to carry out root cause analysis. Detailed description- Prioritise and escalate IT...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

ROLE PURPOSE ROLE REQUIREMENT- Ensure that the Problem Management process is conducted correctly.- Ensure that the Problem Management KPIs are met.- Ensure that the Problem Management process operates effectively and efficiently.- Ensure that Problem Management Staff are empowered in their jobs.- Ensure that process, procedure and work instruction documentation is up-to date.- Provide management...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

IZI South Africa, a leading South African cash management and secure logistics company offering services such as cash-in-transit (CIT), cash supply, cash processing, and ATM management, is seeking an experienced and solutions-driven IT Systems Manager to join our team at our Head Office - Centurion. The successful candidate will be responsible for effectively managing the outsourced services...

Your expertise as an SAP Quality Management Specialist with regards to functional support, configuration, and optimisation of SAP Quality Management (QM) processes within the landscape, ensuring compliance, integration and support of business operations across procurement, production, maintenance, and logistics will position you for a conversation! SCOPE OF WORK:Business Process Enablement -...

Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC responsesEnsure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in placeDay-to-day management of...

Key Responsibilities Functional Support & Operations Provide end-to-end SAP QM functional support, including: o Quality planning o Quality inspections (GR, in-process, and final inspection) o Quality notifications (QM01QM03) o Usage decisions and defect management - Resolve incidents, service requests, and defects in line with agreed SLAs. - Perform root cause analysis and support corrective and...

- Knowledge and understanding of executive and personal protection and tactical skills, situational and operational planning - Capable of planning, executing and maintaining executive and personal protection operations in dynamic environments - Knowledge and understanding of risk environment - Strong communication and crisis management skill - Strong planning and co-ordinating skill - Clear...

KEY RESPONSIBILITIES Transport Service Provider (Subcontractor) Management - Maintain and update the TSP/vendor database, ensuring all documentation, compliance certifications, and onboarding information remain current - Monitor subcontractor fleet availability, roadworthiness, licensing, and maintenance cycles - Oversee route allocations, load scheduling, and daily execution monitoring - Ensure...

MAIN PURPOSE OF THE JOB To provide a business management support function through the coordination of various strategic initiatives and operations management interventions thereby supporting the Chief Banking Officer and the team to achieve effective and efficient application of resources. To support the Chief Banking Officer and the business unit team with various activities with particular...

In order to be considered the following is required: Bachelor’s degree in business, Computer Science, Engineering or related field 5 years of experience in Product Management with exposure to operations, platform management or service delivery Experience in digital ecosystems, fintech or e-service platforms preferred Strong background in product launch / implementation Proven ability to manage...

The Role Purpose: The IT Risk Management Lead is responsible for designing, implementing, and continuously maturing 's enterprise IT risk management and cybersecurity framework. The role ensures that information assets, data, and IoT infrastructure remain secure, compliant, and resilient across products, platforms, and business operations. This position plays a pivotal role in embedding...

EXCLUSIVE NETWORKS | Introduction Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

- Strong knowledge of the safety at sports and recreational events Act, Act 2 of 2010 - Proven experience in events management of the physical wellbeing and rights of people at sports cultural, religious and other events - Proven experience in safety, risk management security standards covering all aspects relating to safety certificates, spectator control and public liability insurance - Minimum...

ROLE PURPOSE As part of the Customer-facing Nexio SOC team, the Cybersecurity Incident Manager is a crucial role within an organization's cybersecurity team. The primary responsibility of the Cybersecurity Incident Manager is to detect, respond to, investigate, and mitigate cyber threats and incidents that occur within the organization's network and information systems. The Cybersecurity...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...