problem incident manager jobs in Parow

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

Job Description This is an exceptional opportunity for a Senior Business Analyst to join a global leader in software, data, and AI solutions. As part of a discovery team, you will analyse complex problem landscapes to deliver AI solutions for global blue-chip clients and governments worldwide. This role is 100% remote, offering between R1.3M - R1.4M THE COMPANY This company is a global leader...

Redherd is partnering with a large, well-established retail group to help expand their internal cyber security operations team. We’re looking for a technically skilled Blue Teamer with strong incident response and SOC transformation experience, who’s excited about defending against evolving cyber threats and maturing detection and response capabilities. About Redherd Redherd is a specialist...

About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town—we support more than 2,500 clients...

PURPOSE OF THE JOB Responsible for leading how the SOC team will monitor, identify, analyse, report and react to field security operations. Portfolio of responsibilities will include managing the SOC Team and providing oversight of the Field Security Operations and Client Service Delivery to ensure the Service Outcomes for customers are met within Service Level Agreement expectations. KEY...

Service Desk Analyst - Ticket Queue Dispatcher Main Responsibilities: - Monitoring the queues and assign the incidents before missing Response time SLA - Categorizing whether a ticket is an incident or request - Populating mandatory fields in the ticket form through initial triage before assigning to an engineer - Monitoring Dashboards and initiating appropriate action - Creates forms for known...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...

Job Summary: We are seeking a skilled and organized Administration/Night Manager to join our cruise ship team. As the Administration/Night Manager, you will oversee the night operations and provide administrative support to various departments. Your strong leadership skills, attention to detail, and ability to handle multiple tasks will contribute to the smooth functioning of the ship during...

Purpose of the Job:The Specialised Security Manager is responsible for planning, developing, and executing the tactical security plans, policies, and procedures specific to Shoprite Operational requirements. This involves coordinating Tactical Security teams and Strike & Riot response units to safeguard people, assets, and information against threats and risks for the Shoprite Group. This role...

JOB REQUIREMENTS: - Degree / B-Tech in either Environmental Management/ Environment Sciences or Engineering (Mechanical or Chemical). - Relevant SHE or SAMTRAC qualifications - ISO 45001 & ISO 14001 Implementation and auditing experience advantageous. - Minimum 5 years’ experience within SHE environment of which at least two should be in supervisory or management roles. - Experience in...

Process: - Budgeting and Expense Control. - Input on annual expense budget. - Input on monthly, quarterly forecasts. - Variance reporting on actuals to budget and forecast. - Monthly input on expense control and cash flow requirements. - Manage & Create purchase orders on system. - Maintain stock register. - Assist in cost effective management of all soft services. Building Management and...

Service Delivery Manager Location: Century City, Cape Town (Onsite)Salary: R840 000 - R1 140 000 CTC per year Benefits: Medical aid contributionTravel: USA trips 2-4 times per year We’re looking for a seasoned Service Delivery Manager to lead the delivery of IT services for global clients in the mining and construction industries. This role is hands-on, client-facing, and central to keeping...

Introduction- Momentum Health, an entity of Momentum Group, delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation,and create value through unique insights into how to achieve specific outcomes by using a defined set of Health capabilities.Disclaimer- As an...

A manufacturing environment is seeking a proactive and detail-driven SHE Officer to support and strengthen workplace health and safety practices. The role focuses on legislative compliance, risk management, incident prevention and promoting a strong safety culture across the organisation. Key Responsibilities - Ensure full compliance with the Occupational Health and Safety Act (OHS Act) and...

Applications are invited for the Network Engineer - Tier 3 position to be based in Plattekloof, Cape Town . Purpose Of The Role As a Network Engineer – Tier 3, you will work with both hardware and software to ensure the smooth operation of network systems. This includes installing and maintaining network components such as routers, switches, and data centre equipment. You will monitor and...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Job Summary: We are seeking a skilled and organized Administration/Night Manager to join our cruise ship team. As the Administration/Night Manager, you will oversee the night operations and provide administrative support to various departments. Your strong leadership skills, attention to detail, and ability to handle multiple tasks will contribute to the smooth functioning of the ship during...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...