problem incident manager jobs in Randburg

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...

This details all the information about the job posting.- Share this job as a link in your status update to LinkedIn. Do you see a future that includes more?More exposure to innovative technologies, more personal growth, more experience?Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.: - Job Title- Problem Manager-...

Job Description:The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can’t be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process to solution. A key part of the role is creating...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

An exciting permanent role has just opened up at a Financial institution. Our client is on the hunt for an Incident Manager with 3 - 4 years of experience as an Incident Manager in a large JSE-listed environmentKey Responsibilities:- Engaging with functional peers to collaborate and share information related to the service management service provided- Engaging with vendors with respect to service...

A leading recruitment firm is seeking an experienced SOC Manager to oversee the Security Operations Centre, ensuring effective detection and response to cyber threats. The ideal candidate will have 5–10 years of experience in SOC and security operations, with a strong background in SIEM management and incident response leadership. The role involves leading SOC analysts, managing tooling, and...

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management...

A leading recruitment agency in South Africa is seeking a Risk Manager for the security sector in Johannesburg. The ideal candidate must have at least 5 years of managerial experience in the security industry and possess strong leadership, communication, and conflict resolution skills. Candidates should be on 24-hour standby, physically fit, and have valid PSIRA registration. This is a full-time...

FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players,...

Job Description This opportunity is within the Commercial IFRS9 provisioning team. You will be responsible to implement the Analytics standards in allocated business units, that contribute to the monetisation of data through the development and delivery of advanced mathematical models and business principles that find hidden patterns and associations in data used to influence business strategy,...

Service Delivery Manager Diopoint is seeking an experienced Service Delivery Manager to ensure high-quality, end-to-end service delivery across multiple ICT client environments. Role Description This is a full-time on-site role for a Service Delivery Manager, based in Johannesburg. The Service Delivery Manager will oversee and ensure the quality delivery of ICT and electronic security services...

Description This opportunity is within the Commercial IFRS9 provisioning team. You will be responsible to implement the Analytics standards in allocated business units, that contribute to the monetisation of data through the development and delivery of advanced mathematical models and business principles that find hidden patterns and associations in data used to influence business strategy,...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Job Description The purpose of the role is to ensure there is implementation of the Group's compliance frameworks and programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists. Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards. Perform regular...

A leading recruitment firm is seeking an experienced SOC Manager to oversee the Security Operations Centre, ensuring effective detection and response to cyber threats. The ideal candidate will have 5–10 years of experience in SOC and security operations, with a strong background in SIEM management and incident response leadership. The role involves leading SOC analysts, managing tooling, and...

ROLE PURPOSE ROLE REQUIREMENT- Ensure that the Problem Management process is conducted correctly.- Ensure that the Problem Management KPIs are met.- Ensure that the Problem Management process operates effectively and efficiently.- Ensure that Problem Management Staff are empowered in their jobs.- Ensure that process, procedure and work instruction documentation is up-to date.- Provide management...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

ROLE PURPOSE As part of the Customer-facing Nexio SOC team, the Cybersecurity Incident Manager is a crucial role within an organization's cybersecurity team. The primary responsibility of the Cybersecurity Incident Manager is to detect, respond to, investigate, and mitigate cyber threats and incidents that occur within the organization's network and information systems. The Cybersecurity...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...