The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...
Company Description A Financial Services business based in Hillcrest is seeking a QA Tester to start ASAP. Job Description:KEY RESPONSIBILITIES:Product knowledge- Ability to learn and understand the requirements of the various Marriott products- Ability to learn the rules around the various financial products and how they are applied in the various systems Process knowledge- Develop a good...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...
About the Role We are seeking experienced Internal Auditors to join our dynamic Call Centre division within a regulated Financial Services Provider (FSP). This role is critical in ensuring the quality, compliance, and operational integrity of our call centre activities. You will be responsible for reviewing calls, assessing documentation, conducting process audits, and ensuring adherence to...
- Maintain a friendly and organised customer service environment and ensure that client queries are handled accurately in a professional manner and that you are presentable at all times. - Assist with technical support provided by the department, both telephonic and at the counter. - Responsible for the mechanical and electronic testing and repair of all products. - Ensure that all equipment...
About the Role A leading BPO organisation is seeking an experienced and strategic Head of Talent to lead all aspects of talent acquisition, learning & development, and talent management across the business. This is a senior, hands-on leadership role responsible for shaping and delivering end-to-end Recruitment and Training strategies that support high-volume operations, leadership pipelines,...
Key Responsibilities: - Manage full order lifecycle: briefing, sampling, costings, tech packs, orders, delivery timelines - Liaise with Buyers, QA, local and international suppliers (including China) - Track all approvals: trims, fabrics, styles, lab dips, fit and PP samples - Coordinate pricing samples and ensure all paperwork is submitted timeously - Maintain accurate shipment and delivery...
My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 06, 2026 Job Advert Summary - Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI’s vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products. - National Bioproducts Institute NPC...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 Job Description We Want You: - Our Team is growing, and we need a DevOps Lead to join us in our Johannesburg office. - In this role, you’ll guide a talented Team of engineers, drive smarter automation across the business, and shape key architectural decisions that keep our software landscape future...
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less...
Job Advert Summary:RAINBOW is on the hunt to recruit for a SHERQ Administrator to join our Processing P2 Plant in KZN. The role will be based in Hammarsdale and reporting to the Regional SHERQ Coordinator. The purpose of the role is to provide administrative support and to work with cross functional teams Minimum Requirements: - Minimum of 2 - 3 years’ experience in a similar capacity...
KEY PERFORMANCE AREAS 1. Customer Relations 1.1. ETQA Capacity building in the Transport sector (Training providers, Employers, CET and TVET colleges as well as related stakeholders);1.2. Communicate ETQA developments to the sector;1.3. Ensure effective and efficient communication processes between TETA, Employers, Training Providers, Department of Higher Education Training, etc.;1.4. Resolve...
Responsibilities: - Internal technical role - working closely with the Support Teams, Product Owner, Developers and QA team - Handling internal technical tasks that are assigned to you from the team - Investigation / Problem Solving / Troubleshooting Issues - Fault Finding - Investigating and Analysing Logs - Configuration of in-house Developed Software - Testing after Software / configuration...
Company DescriptioniKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.Our office is a high-performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. Embark on a journey with iKhokha, where we share a...
We are Hiring !! Junior Site Supervisor Location:Pinetown and the surrounding area. We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include the following but not limited to supervising employees, coordinating logístical processes,...
An experienced Team Leader is required to manage and guide a team of debt removal agents to reach required sales targets. Do you have proven coaching skills and an awesome sales background? If so, this could be the position for you. What you’ll do- Leading and managing a team of Debt removal sales agents- Performance Management, coaching and developing team.- Drive staff to achieve required...
Company Description: - At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table._ Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to...
The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...