CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our...
Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...
At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...
Do you enjoy working in an environment that is driven by targets and has a strong focus on customer experience? Mrp money is looking for a self -motivated, passionate Collections Team Leader to join their fast-paced team. The Team Leader will be responsible for leading a team of associates to minimise bad debt write off. The key focus of this role will include motivating associates to achieve...
Bloom’s Insurance Sales Team Leader need to be a highly skilled individual, tasked with motivating a team of up to 12 sales consultants who will be tasked with closing leads that come through to bloom’s brokerage via its various marketing channels. Track, manage, and improve agreed KPIs to ensure team performance is aligned with business targets. 1. Ensuring high-level sales performance, and...
Listing reference: cartr_000564Listing status: Online-Position summary Industry:Call Centre Industry Job category:Others: IT and Telecommunication Location:Rosebank Contract:Permanent EE position:No Introduction- A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial...
An experienced Team Leader is required to manage and guide a team of debt removal agents to reach required sales targets. Do you have proven coaching skills and an awesome sales background? If so, this could be the position for you. What you’ll do- Leading and managing a team of Debt removal sales agents- Performance Management, coaching and developing team.- Drive staff to achieve required...
Business Unit:Discovery Insure Function:Insurance (Short Term) Date:20 Feb 2025 Discovery - Insure Team Leader Operations (Travel Insurance and IoT) About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of...
Job Advert Summary:The role involves the management of a sales administration team that supports Broker Consultants and Life Assurance Brokers. There is a strong demand for high quality, organized and repeatable results. The responsibilities are broad in scope, encompassing a wide variety of activities requiring rapid shifts in priorities. This is primarily a task-focused job, requiring a...
Lesaka Technologies' Consumer Division is looking for a detail-driven and experienced Manual Tester Team Leader to lead a team of QA professionals and ensure high-quality software releases. This role is ideal for someone who thrives in structured environments, enjoys coaching others, and has a strong understanding of the full software testing lifecycle. Key Responsibilities: - Lead and manage a...
Key Responsibilities: Manage a team of inbound or outbound sales agents selling life and legacy, funeral, or short-term insurance products. Drive the achievement of daily, weekly, and monthly sales targets (e.g., conversions, policy activations, premium targets). Monitor real-time performance metrics including talk time, adherence, QA scores, and sales compliance. Conduct regular coaching...
About Job RoleOrganize and control all aspects and activities within stock management and ensure that company inventory and stock control processes are efficient, effective and up to date.Continuous improvement through the disciplinary supervision of stock team while improving all relevant standards.Responsible for assessing current stock management systems, identifying areas of improvement, and...
SALES & MARKETING TEAM LEADER Own vehicle essential Location: Pretoria East Salary: R 20 000 to R 22 000 Start Date: February 2026We are seeking a driven Sales & Marketing Team Leader to grow sales, manage client relationships, and support marketing activities.Key Responsibilities:• Lead daily sales activities and drive new business• Manage quotes, orders, invoices & client follow-ups• Conduct...
Revenue & Treasury Specialist Team Leader Cape Town Northern Suburbs R 780 000 R 820 000 per annum (Including Bonus Structure) Popular National Retailer - High-Volume Transaction Environment About the Role: In this role, you will lead a team responsible for high-volume revenue processing, cash flow management, and complex reconciliations. You will work closely with store operations, finance, and...
Job Vacancy: Team Leader - Warehouse / Production Location: CPT - Northern Suburbs Reporting to: Manager Seniority Level: Mid Career Type: Tempt to Permanent Duties and Responsibilities: - Supervise and motivate warehouse picking team - Ensure efficient and accurate picking of orders - Train and onboard new staff - Utilize computer systems for order tracking and processing Sectors:...
Job Title: Warehouse Stock Team Leader Location: JHB - Northern Suburbs Seniority Level: Mid Career (2 - 4 yrs exp)Type: PermanentReport to: Head of Operations & Sustainability & to Finance Department Duties and Responsibilities: - Organize and control all aspects and activities within stock management - Continuous improvement through disciplinary supervision of stock team - Assess current...
Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and...
Insurance Sales Team Leader Department: Sales (Bank Insurance Campaign) Reports To: Operations Manager Location: Cape Town CBD Job Purpose: To lead and manage a high-performing team of insurance sales agents in a BPO environment, ensuring that sales targets, compliance requirements, and service levels are consistently met or exceeded. The role focuses on driving team performance, providing...
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of...
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of...