As a QA Test Analyst youll ensure software quality before production by designing and executing advanced manual and automated tests across products and programmes. Working closely with developers, product owners, and stakeholders, youll take a focused, methodical approach, guided by technical specs, user stories, and a broad range of testing tools and strategies. Requirements: - 3+ years...
Our client a leader in the gaming industry is seeking an experienced Data Quality Analyst to join their team based in Johannesburg. MINIMUM REQUIREMENTS - Grade 12 - Bachelor’s Degree or similar relevant qualifications - Verbal and written English Skills - Numeracy skills (NQF 4) - Computer literacy (NQF 4) - 5 years in a gaming or data role - Experience and broad knowledge of gaming operations...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...
We are seeking a detail-oriented and insight-driven AI Quality Analyst to evaluate the performance of AI-powered customer interactions across voice and chat channels. This role focuses on ensuring that AI agents deliver accurate, empathetic, and business-aligned responses while continuously surfacing opportunities for model and workflow improvement. The ideal candidate will combine analytical...
Job Description We have an amazing opportunity for a Software Quality Analyst in Johannesburg We require a candidate with: •Diploma / certification / degree in software related field •2+ years of software development and test experience on web applications, preferably in Financial or Payments industry •Knowledge of automated test tools and platforms beneficial •Experience and knowledge of...
We Want You:Be part of a dynamic, energetic and supportive Team! We are on the search for a Software Quality Analyst 2, who has a knack for executing and documenting the software development process and is actively involved with the test process improvement initiatives. You Bring: - BSc, BCom and Ndip. - ISTQB Foundation Certified. - At least 3 years of QA-related experience. What You'll...
Jnr Quality/Assurance ANALYST(MUST currently work as an Analyst with Minimum 1-2 Year's experience in the FMCG Industry)- Nasrec, Jhb area (MUST stay within reasonable distance- Clearly Stipulate if your are Willing to Relocate at OwnCost on your Resume/CV**) Jnr QUALITY/ASSURANCE ANALYST -MUST currently work as an ANALYST Should you wish to relocate for this position at Own cost - Stipulate...
Our client in the Fintech industry is searching for QA Test Analyst to ensure software quality before production by designing and executing manual and automated tests across products and programs. The role, involves close collaboration with developers, product owners, and stakeholders to deliver reliable solutions. Key Responsibilities: - Develop and run manual and automated test cases. - ...
How will you CONTRIBUTE and GROW?:The Quality Control Analyst will be responsible for analyzing prepared gas mixtures and other products according to specification, efficiently and punctually. In this position, the incumbent will ensure that gas mixtures meet the quality standards in-line with Air Liquide SHEQ and IMS requirements and verify that SANAS requirements are met as per ISO 17025:2017...
An impartial role focused on monitoring, scoring, and analyzing agent performance to ensure consistency, accuracy, and adherence to company policies and legal compliance standards. Tasks * Conduct objective evaluations of recorded and live calls, emails, and chat interactions using a standardized scoring rubric. * Identify and report on critical non-compliance issues and significant knowledge...
About Us and Role Purpose Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Quality Analyst to measure service delivery quality within all customer interaction touch-points against service quality standards and recommend methods of improvement. Your responsibilities...
QA Analyst X 2 1-2 years of experience Age: 21 years and above Requirements:Matric with related qualification Experience in the FMCG or food manufacturing industry is essential Must be able to work in a fast paced and high performing environment Salary will be discussed in the interview and is based on experience. Job Types: Temporary, Temp to permContract length: 6 months Salary: From R8...
Job description: To ensure SAP data quality meets the AECI Master Data standards in terms of the AECI Master Data Strategy, Policies and Standards Roles and Responsibilities - Define, implement, and maintain Master Data Standards for key master data objects, including Customers, Vendors, Materials, General Ledger, Fixed Assets, and Plant Maintenance–related objects - Develop and execute data...
- Blend of innovative thinking - Proactive problem-solving - Commitment to teamwork and ethical standards - Contributing significantly to the overall success of the team. Job specification: • BSc, BCom, Ndip • At least 3 years of QA related experience. • ISTQB certifications are advantageous Job responsibilities: • Analysis and Design: You will examine documentation like business requirements...
Matric Diploma in Business Management or equivalent 2-4 years' experience in a Call Centre environment in a position of assisting call centre agents Ensure quality assurance standards are maintained by all agents Experience in implementing and monitoring corrective quality assurance actions Assist Training Officer and Contact Centre Manager with identifying training needs for the...
Description Lead the design, operationalization, and execution of financial control solutions and data quality frameworks. Ensure alignment with enterprise architecture, regulatory standards, and stakeholder needs. Own product delivery streams while monitoring and improving financial data integrity across systems and processes. Financial Control Design & Execution Design and implement...
Duties & Responsibilities - Ensure that all response times and dates are captured accordingly and are available on the drive - Identify and escalate priority issues and table business risks trend analysis to line managers - Provide accurate feedback on progress, productivity and problems to front line teams and line managers - Make recommendations to the knowledge management team of all training...
-Key Responsibilities:- Extract requirements and tailor criteria for the testing process.- Interact with stakeholders to determine requirements.- Design a new hybrid process for testing and document Testing Process Guidelines.- Develop Testing Continuous Improvement Plan.- Create core functionality manual test scripts.- Conduct Regression testing, Functional testing, and User Acceptance testing.-...
Description Lead the design, operationalization, and execution of financial control solutions and data quality frameworks. Ensure alignment with enterprise architecture, regulatory standards, and stakeholder needs. Own product delivery streams while monitoring and improving financial data integrity across systems and processes. Financial Control Design & Execution Design and implement...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...